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1002095
star this property registered interest false more like this
star this property date less than 2018-11-05more like thismore than 2018-11-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Disability: Advisory Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the White Paper, Improving Lives published in November 2017, when the funding for Jobcentre Plus Community Partners and additional Disability Employment Advisers is due to end; and whether the Department has plans to allocate additional funding for those initiatives. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 188029 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
unstar this property answer text <p>Funding for Jobcentre Plus Community Partners and additional Disability Employment Advisers has been agreed up until 31st March 2019.</p><p> </p><p>There is a range of support available for claimants with a health condition or disability, including one-to-one support from Work Coaches, The Work and Health Programme and the Personal Support package. Our overall aim is for work coaches to continue to develop the skills and confidence to provide good coaching and effective support. Disability Employment Advisers and Community Partners are among a number of the enablers in place to support this priority.</p><p> </p><p>We are carrying out continuous evaluation, including a review of the Community Partner and Disability Employment Adviser role functions. Recommendations from this review will be considered by Ministers and DWP Senior Leaders as they decide how to ensure that we continue to provide a cohesive support offer beyond 31st March 2019.</p><p> </p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-11-12T16:30:33.64Zmore like thismore than 2018-11-12T16:30:33.64Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1002096
star this property registered interest false more like this
star this property date less than 2018-11-05more like thismore than 2018-11-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Disability: Advisory Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether she has plans to undertake an assessment of the adequacy of the Jobcentre Plus Personalised Support Package for disabled people. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 188030 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
unstar this property answer text <p>The Department has commissioned an externally contracted evaluation of the Jobcentre Plus Personalised Support Package. This will explore the experiences of claimants, employers, providers and DWP staff, of the personalised support provided through the package.</p><p> </p><p>A synthesis report of the over-arching evaluation will be published in Autumn 2021.</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-11-12T16:26:59.673Zmore like thismore than 2018-11-12T16:26:59.673Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
100277
star this property registered interest false more like this
star this property date less than 2014-10-21more like thismore than 2014-10-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Winter Fuel Payments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many in-work working-age households received winter fuel payments in 2013-14; what estimate he has made of how many such households will be claiming winter fuel payments in each of the next four financial years; and what assessment he has made of the effect of equalising the state pension age for men and women on the take-up of winter fuel payments. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Mr Frank Field more like this
star this property uin 211255 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-24more like thismore than 2014-10-24
unstar this property answer text <p /> <p>Information about how many in-work working-age households received Winter Fuel Payments in 2013-14 is not available.</p><p> </p><p>The table below shows the number of people aged under 65 receiving a Winter Fuel Payment and the associated expenditure in years 2009-10 to 2018-19 inclusive:</p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p><strong>Expenditure (£m)</strong></p></td><td><p><strong>Caseload (000s)</strong></p></td></tr><tr><td><p>2009/10</p></td><td><p>640.8</p></td><td><p>3,358</p></td></tr><tr><td><p>2010/11</p></td><td><p>624.1</p></td><td><p>3,265</p></td></tr><tr><td><p>2011/12</p></td><td><p>451.5</p></td><td><p>2,927</p></td></tr><tr><td><p>2012/13</p></td><td><p>385.4</p></td><td><p>2,484</p></td></tr><tr><td><p>2013/14</p></td><td><p>324.1</p></td><td><p>2,056</p></td></tr><tr><td><p>2014/15</p></td><td><p>268.2</p></td><td><p>1,714</p></td></tr><tr><td><p>2015/16</p></td><td><p>215.8</p></td><td><p>1,389</p></td></tr><tr><td><p>2016/17</p></td><td><p>157.1</p></td><td><p>1,019</p></td></tr><tr><td><p>2017/18</p></td><td><p>85.8</p></td><td><p>563</p></td></tr><tr><td><p>2018/19</p></td><td><p>14.8</p></td><td><p>95</p></td></tr></tbody></table><p /> <p> </p><p><strong>Notes</strong></p><p>Numbers are for Winter Fuel Payments made to those eligible in Great Britain, European Economic Area and Switzerland aged 60-64: outturn to 2013-14; forecast 2014/15 onwards.</p><p>Winter Fuel Payments in 2009-10 and 2010-11 included one-off £50 payments for the under 80s.</p><p>One of the Winter Fuel Payment eligibility criteria is a person’s age in the qualifying week (the third full week in September). This age has been rising in line with the increase to the female State Pension age.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p>
star this property answering member constituency Thornbury and Yate more like this
star this property answering member printed Steve Webb more like this
star this property question first answered
less than 2014-10-24T13:51:22.2557081Zmore like thismore than 2014-10-24T13:51:22.2557081Z
star this property answering member
220
star this property label Biography information for Steve Webb more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1006111
star this property registered interest false more like this
star this property date less than 2018-11-13more like thismore than 2018-11-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Employment: Disability more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to her Department's White Paper, Improving lives: the future of work, health and disability, what progress she has made on meeting the target for the recruitment of Community Partners. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 190788 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
unstar this property answer text <p>We committed to recruiting around 200 Community Partners, with disability expertise and local knowledge. We currently have 182 Community Partners in post nationally, and there are Community Partners in every Jobcentre Plus District.</p> more like this
star this property answering member constituency Truro and Falmouth more like this
star this property answering member printed Sarah Newton more like this
star this property question first answered
less than 2018-11-19T16:55:29.017Zmore like thismore than 2018-11-19T16:55:29.017Z
star this property answering member
4071
star this property label Biography information for Sarah Newton more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1006143
star this property registered interest false more like this
star this property date less than 2018-11-13more like thismore than 2018-11-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Maladministration more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit cases were deleted in error; and what the time taken was for those cases to be rebuilt in the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 190789 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
unstar this property answer text <p>It is not possible for a claimant or for front-line operational staff to delete a Universal Credit case in error.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-19T17:26:15.677Zmore like thismore than 2018-11-19T17:26:15.677Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1007887
star this property registered interest false more like this
star this property date less than 2018-11-15more like thismore than 2018-11-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Automated Credit Transfer more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of people making a claim for universal credit do not have a bank account in the most recent period for which figures are available; and how many of those people have received help through universal support to open a bank account. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 191872 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-23more like thismore than 2018-11-23
unstar this property answer text <p>Less than 2% of people receiving Universal Credit did not have a bank account at the point of first payment, as of April 2018, according to departmental data. Those who do not have a bank account can be paid through a Post Office Card Account, or alternatively payments can be made into someone else’s bank account. Payments can also be made using the HM Government Payment Exception Service.</p><p> </p><p>We do not collect data on the number of people who received help through Universal Support to open a bank account.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-23T14:49:45.683Zmore like thismore than 2018-11-23T14:49:45.683Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010209
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit claimants each month are having more than 40 per cent of their monthly award deducted to repay debt. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192731 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>Deductions may include a number of items that are debt repayments, but may also include other items such as payments to utility companies for current bills, or court fines. These are not debts. Disaggregating categories that represent debt, from those that do not, would incur a disproportionate cost.</p><p><strong> </strong></p><p>In August 2018, 0.6% of Universal Credit claimants had a deduction that exceeded the normal 40% maximum deduction rate (this does not include sanctions or fraud penalties which are reductions of benefit rather than deductions). In these cases, a priority order is applied so that deductions for arrears of housing costs or fuel costs are applied first, in order to to protect claimant welfare.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-27T14:03:41.087Zmore like thismore than 2018-11-27T14:03:41.087Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010210
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many members of staff directly employed by her Department or contracted to work for her Department have been available to answer incoming calls to each benefit telephone line in each of the last 18 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192732 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-22more like thismore than 2018-11-22
unstar this property answer text <p>A large proportion of our staff are multi-skilled to answer the phone and process claims, and therefore we do not capture the data requested. The information we do hold is as follows:</p><p>Across all business groups each day we are likely to have 5,000 - 7,500 DWP staff and contractors actively on the phones delivering customer service. We retain the flexibility to adjust the number of colleagues working on some of the core functions to accommodate fluctuations in demand.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-22T16:28:55.813Zmore like thismore than 2018-11-22T16:28:55.813Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010211
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many calls have been made to each of her Department's benefit telephone lines in each of the last 18 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192733 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>Information about the total calls offered to the Department’s benefit telephone lines for the 18 month period May 2017 to October 2018 for which data is available has been published in the House of Commons Library<strong>.</strong></p><p> </p><p>The total number of calls across the Department have remained at a consistent level since May 2017. During this period we have rolled out Universal Credit, the Universal Credit caseload has risen to over 1.3 million, and we have been receiving calls from Universal Credit claimants that would previously have gone to HMRC or Local Authorities.</p><p> </p><p>The requested information is in the attached document.</p><p> </p> more like this
star this property answering member constituency North Swindon more like this
star this property answering member printed Justin Tomlinson more like this
star this property question first answered
remove maximum value filtermore like thismore than 2018-11-27T17:39:19.997Z
star this property answering member
4105
star this property label Biography information for Justin Tomlinson more like this
star this property attachment
1
star this property file name Telephony.docx more like this
star this property title Telephony more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1011501
star this property registered interest false more like this
star this property date less than 2018-11-21more like thismore than 2018-11-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit claimants in employment have had a disputed earnings referral in respect of their claim in each month since April 2017. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 194074 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-26more like thismore than 2018-11-26
unstar this property answer text <p>I refer the Hon Member to the reply to Question 146120, which contains the information from May 2017 to April 2018. Information from May 2018 onwards can be seen in the table below.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>May 2018</p></td><td><p>June 2018</p></td><td><p>July 2018</p></td><td><p>August 2018</p></td><td><p>Sept 2018</p></td><td><p>Oct 2018</p></td></tr><tr><td><p>Number of claimants with disputes</p></td><td><p>3302</p></td><td><p>3348</p></td><td><p>4349</p></td><td><p>4946</p></td><td><p>3805</p></td><td><p>5737</p></td></tr><tr><td><p>Caseload on Universal Credit</p></td><td><p>921,009</p></td><td><p>982,354</p></td><td><p>1,041,240</p></td><td><p>1,117,206</p></td><td><p>1,217,964</p></td><td><p>1,317,985</p></td></tr><tr><td><p>Disputes as a proportion of total caseload</p></td><td><p>0.36%</p></td><td><p>0.34%</p></td><td><p>0.42%</p></td><td><p>0.44%</p></td><td><p>0.31%</p></td><td><p>0.44%</p></td></tr></tbody></table><p /><p><strong> </strong></p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-26T16:00:53.307Zmore like thismore than 2018-11-26T16:00:53.307Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this