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1142784
star this property registered interest false more like this
star this property date less than 2019-09-02more like thismore than 2019-09-02
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether she will introduce an email address to allow people to send their application for benefits electronically. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 284419 remove filter
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-09-06more like thismore than 2019-09-06
unstar this property answer text <p>There are no plans to introduce email as a secure method of exchanging citizen information.</p><p> </p><p>DWP’s security policy defines how we communicate with claimants using email and ensures DWP is vigilant to risks such as data breaches and data loss as well as the possible corruption of DWP’s IT systems.</p><p> </p><p>Once information leaves DWP’s secure systems there is a risk that information may be subsequently lost, manipulated or stolen. We take positive steps to minimise these and other risks, such as limiting the exchange of personal information using email.</p><p> </p><p>We do communicate with disabled claimants using email as a reasonable adjustment where this best meets their communication needs. As there are additional security risks associated with using email we always make sure that the disabled customer is aware of the risk of potential data loss before we put this solution in place.</p> more like this
star this property answering member constituency Eastleigh more like this
star this property answering member printed Mims Davies more like this
star this property question first answered
less than 2019-09-06T12:43:20.637Zmore like thismore than 2019-09-06T12:43:20.637Z
star this property answering member
4513
star this property label Biography information for Mims Davies more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this