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<p>Under the Compliance and Arrears strategy we are writing to clients with CSA debt
above certain thresholds to ask if they want us to try to collect their arrears. These
thresholds provide a reasonable cut off point to ensure that we do not pursue cases
at disproportionate cost to the taxpayer. They are: over £500 and the case is less
than 10 years old, and over £1,000 and the case 10 years old or over.</p><p> </p><p>If
correspondence is returned as the client is not known at the address held, the Service
will attempt to trace a current address in order to reissue the letter.</p><p> </p><p>If
a client confirms they want the Service to attempt collection, the case is checked
to ensure the debt balance is accurate before arrears are transferred from the CSA
IT system to the CMS one.</p>
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