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450979
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Cheques more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, how many cheques sent to HM Revenue and Customs from members of the public remained uncashed for (a) four, (b) eight and (c) 12 weeks in the most recent year for which figures are available. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26016 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-12more like thismore than 2016-02-12
star this property answer text <p>HM Revenue and Customs contracts the supplier BancTec to process cheques received from customers. Cheques are passed to BancTec on the day they are received, 99% of the cheques received are banked on the day of receipt. Over the last 12 months there was only one occasion when the cheques were not banked on the day of receipt. In one percent of cases further information is required, usually from the customer, to enable the cheque to be processed. Generally, all cases that require investigation are resolved within four working days.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-12T14:29:23.427Zmore like thismore than 2016-02-12T14:29:23.427Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
450978
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Correspondence more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, how many letters to HM Revenue and Customs from members of the public remained unanswered after (a) four, (b) eight and (c) 12 weeks in the last 12 months for which figures are available. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26018 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-12more like thismore than 2016-02-12
star this property answer text <p>HM Revenue and Customs (HMRC) does not hold this data. However, they regularly publish general performance reports at Gov.uk.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-12T14:36:35.477Zmore like thismore than 2016-02-12T14:36:35.477Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
670065
star this property registered interest false more like this
star this property date less than 2017-01-09more like thismore than 2017-01-09
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Bradford and Bingley more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, if his Department will investigate the collapse of Bradford and Bingley plc in 2008. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 59051 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2017-01-12more like thismore than 2017-01-12
star this property answer text <p>The Government has no plans to conduct an investigation into the collapse of Bradford and Bingley plc in 2008.</p><p> </p><p>The National Audit Office concluded in its report of 4 December 2009 that the public support provided to the UK’s banking system by the Treasury was justified, given the scale of both the economic and social costs if one or more major banks had collapsed. In providing that support, the Treasury met two of the Government’s principal objectives, namely maintaining financial stability and protecting retail depositors.</p> more like this
star this property answering member constituency Brighton, Kemptown more like this
star this property answering member printed Simon Kirby more like this
star this property question first answered
less than 2017-01-12T14:31:21.473Zmore like thismore than 2017-01-12T14:31:21.473Z
unstar this property answering member
3929
star this property label Biography information for Simon Kirby more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
450980
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Correspondence more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what assessment he has made of the incidence of members of the public receiving multiple letters from HM Revenue and Customs (HMRC) conveying conflicting information; and what steps HMRC is taking to reduce such occurrences. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26019 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-12more like thismore than 2016-02-12
star this property answer text <p>HM Revenue and Customs (HMRC) does not hold this data. However, they regularly publish general performance reports at Gov.uk.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-12T14:22:54.87Zmore like thismore than 2016-02-12T14:22:54.87Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
910304
star this property registered interest false more like this
star this property date less than 2018-05-23more like thismore than 2018-05-23
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Wines: Excise Duties more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what assessment he has made on the potential effect on (a) businesses and (b) levels of employment of increasing the duty paid on the dilution of wine and made-wine. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Bill Grant more like this
unstar this property uin 147500 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-06-08more like thismore than 2018-06-08
star this property answer text <p>At Autumn Budget 2017, the government announced a review of the practice of diluting wine and made-wine after the excise duty has been accounted for. HMRC has invited views from representative bodies and affected businesses. Responses are currently being analysed and assessments of impact will be considered as part of the review process.</p> more like this
star this property answering member constituency Newark more like this
star this property answering member printed Robert Jenrick more like this
star this property question first answered
less than 2018-06-08T09:36:57.687Zmore like thismore than 2018-06-08T09:36:57.687Z
unstar this property answering member
4320
star this property label Biography information for Robert Jenrick more like this
star this property tabling member
4605
star this property label Biography information for Bill Grant more like this
450982
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Correspondence more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what plans his Department has to improve HM Revenue and Customs' response times to written correspondence from members of the public. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26020 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-12more like thismore than 2016-02-12
star this property answer text <p>HM Revenue and Customs (HMRC) has taken major steps to improve their customer service, including recruiting 3,000 new staff into customer service roles and undertaking their biggest-ever training programme to enable them to build customer support teams that can move across a wide range of work according to customer demand. HMRC have also introduced digital mail scanning to help manage the more than 1million items of post they receive every month.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-12T14:24:06.203Zmore like thismore than 2016-02-12T14:24:06.203Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
450983
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Correspondence more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what recent assessment he has made of the efficiency of HM Revenue and Customs in handling written correspondence from members of the public. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26015 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-12more like thismore than 2016-02-12
star this property answer text <p>Such a review has not been carried out recently. However, HM Revenue and Customs (HMRC) regularly publish general performance reports at Gov.uk. HMRC targets for post are to reply to 80% within 15 working days, 95% within 40 working days, and 90% accuracy.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-12T14:25:03.013Zmore like thismore than 2016-02-12T14:25:03.013Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
450976
star this property registered interest false more like this
star this property date less than 2016-02-05more like thismore than 2016-02-05
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Correspondence more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, whether HM Revenue and Customs (HMRC) has target times for responding to written correspondence from members of the public; and what change there has been in the volume of written correspondence to HMRC from the public seeking information or assistance over the last three years. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Corri Wilson more like this
unstar this property uin 26021 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-15more like thismore than 2016-02-15
star this property answer text <p>HM Revenue and Customs’ (HMRC) targets for responding to written correspondence received via post are to reply to 80% within 15 working days and 95% within 40 working days.</p><p> </p><p>The volume of written correspondence received by HMRC has decreased over the past three years, and is currently at around one million items per month. HMRC regularly publishes general performance reports on Gov.uk.</p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2016-02-15T11:10:16.447Zmore like thismore than 2016-02-15T11:10:16.447Z
unstar this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
4448
star this property label Biography information for Corri Wilson more like this
967835
star this property registered interest false more like this
star this property date less than 2018-09-04more like thismore than 2018-09-04
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Misrepresentation more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will bring forward legislative proposals to compensate people who have sustained losses due to the mis-selling of Integrity Cash Maximiser products. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Bill Grant more like this
unstar this property uin 170388 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-12more like thismore than 2018-09-12
star this property answer text <p>The independent financial services regulator - the Financial Conduct Authority (FCA) – is responsible for the regulations in place to protect customers in their dealings with financial services firms. It requires firms to treat their customers fairly and has broad and robust powers to enforce breaches of its rules.</p><p> </p><p>If consumers have a complaint about a regulated financial service, they may be able to take their complaint to the Financial Ombudsman Service (FOS). The FOS was established to provide for the proportionate, prompt and informal resolution of cases and is designed to be an alternative to resolution of cases through the courts.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property grouped question UIN 170389 more like this
star this property question first answered
less than 2018-09-12T11:15:16.253Zmore like thismore than 2018-09-12T11:15:16.253Z
unstar this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4605
star this property label Biography information for Bill Grant more like this
967837
star this property registered interest false more like this
star this property date less than 2018-09-04more like thismore than 2018-09-04
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Misrepresentation more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what support is available for people who sustained losses as a result of misleading selling of Integrity Cash Maximiser products. more like this
star this property tabling member constituency Ayr, Carrick and Cumnock remove filter
star this property tabling member printed
Bill Grant more like this
unstar this property uin 170389 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-12more like thismore than 2018-09-12
star this property answer text <p>The independent financial services regulator - the Financial Conduct Authority (FCA) – is responsible for the regulations in place to protect customers in their dealings with financial services firms. It requires firms to treat their customers fairly and has broad and robust powers to enforce breaches of its rules.</p><p> </p><p>If consumers have a complaint about a regulated financial service, they may be able to take their complaint to the Financial Ombudsman Service (FOS). The FOS was established to provide for the proportionate, prompt and informal resolution of cases and is designed to be an alternative to resolution of cases through the courts.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property grouped question UIN 170388 more like this
star this property question first answered
remove maximum value filtermore like thismore than 2018-09-12T11:15:16.333Z
unstar this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4605
star this property label Biography information for Bill Grant more like this