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question first answered	2016-09-20T10:29:46.52Z
max ddp modified	2018-11-14T18:00:06.005Z
answering body	Department for Transport

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

582437

registered interest

date

13/09/2016

answering body

Department for Transport

answering dept id

answering dept short name

Transport

answering dept sort name

Transport

hansard heading

Railways: Compensation

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Transport, if he will make an assessment of the effectiveness of those provisions in the Consumer Rights Act 2015 which relate to rail passengers claiming compensation.

tabling member constituency

Colchester

tabling member printed

Will Quince

uin

46113

answer

is ministerial correction

date of answer

20/09/2016

answer text

We want to strengthen the rights of rail passengers to get compensation for poor service. The Consumer Rights Act will allow rail passengers to challenge compensation amounts awarded for delays and cancellations where the train operator is at fault. Train operators’ existing compensation schemes will continue to provide the main means of redress for passengers after 1 October 2016, when the Act comes into force for all transport providers. We will continue to work with train operators to improve their compensation schemes.

answering member constituency

Blackpool North and Cleveleys

answering member printed

Paul Maynard

question first answered

20/09/2016 10:29:46

answering member

3926

	label	Biography information for Paul Maynard

tabling member

4423

	label	Biography information for Will Quince