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1139814

	registered interest
	date	17/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Domestic Abuse
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what information her Department collects on needs of claimants of universal credit that are survivors of domestic abuse.
	tabling member constituency	Rotherham
	tabling member printed	Sarah Champion
	uin	278515
	answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>The Department is sensitive to the fact that it can be difficult for any victim of domestic abuse to come forward and disclose this. Universal Credit claimants are assigned to a single Work Coach, with whom they can build a trusting relationship. All of our work coaches have received mandatory training, developed with input from domestic abuse charities in order to help them recognise the signs of abuse. If it becomes apparent that a claimant has been, or is a victim of domestic abuse, as soon as they feel able to disclose this personal and sensitive information, a discussion should take place about their circumstances to enable their work coach to tailor the support they provide to their needs. This includes signposting the claimant to expert organisations. Almost all Jobcentres have private rooms available so that individuals can discuss these sensitive issues in private.</p><p> </p><p>With the permission of the claimant, their Work Coach is able to record the information they disclose, in a free text format, through the use of pinned notes, which supports staff in identifying and managing relevant experiences and circumstances of individual claimants.</p> answering member constituency Colchester answering member printed Will Quince question first answered 23/07/2019 11:31:20 answering member 4423 label Biography information for Will Quince
	tabling member	4267 label Biography information for Sarah Champion

1139815

	registered interest
	date	17/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Domestic Abuse
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what progress she has made on the development of universal credit management systems to enable the collation of the number of domestic violence easements.
	tabling member constituency	Rotherham
	tabling member printed	Sarah Champion
	uin	278516
	answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>We are continuing to develop our approach to capture accurate, aggregate data on vulnerable claimants, including those who are victims of domestic and economic abuse. This work is ongoing and has been prioritised for the current Universal Credit development phase. This involves us meeting with claimants and expert users such as third parties and Work Coaches to see how people will respond to being asked about their circumstance and support they may require. We are also working on how we can use the Claimant Commitment to capture information about when easements have been applied for claimants.</p><p> </p><p>We are also implementing other improvements across our service for victims and survivors of domestic abuse and in response to one of the Joint Committee’s recommendations on the Domestic Abuse Bill, we have committed to review and evaluate the effectiveness of a new feature to encourage payments of UC to the main carer and the introduction of domestic abuse specialists in every Jobcentre.</p> answering member constituency Colchester answering member printed Will Quince question first answered 23/07/2019 11:53:32 answering member 4423 label Biography information for Will Quince
	tabling member	4267 label Biography information for Sarah Champion