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<p>Jobcentre Plus Work Coaches engage with customers to better understand the steps
needed to support their work search. Where essential skills needs are identified as
a barrier to securing or progressing in employment, customers can be referred to available
local provision which can include essential maths and numeracy training available
through Multiply, English (literacy and English as a Second Language, ESOL) and digital
skills, as well as other key vocational focussed opportunities.</p><p> </p><p>Through
DWP Train and Progress the length of time Universal Credit (UC) customers can undertake
work-focused training has been extended. UC claimants are now able to attend full-time
work-related training for up to 16 weeks.</p><p>For customers in England, we have
ongoing collaboration at a national and local level with the Department for Education
who fund adult education through the Adult Education Budget (AEB). Learning providers,
many of which are Further Education colleges, deliver training to address customer
skills needs in line with labour market demand. As skills is a devolved matter, similar
discussions take place with key stakeholders in the Scottish and Welsh Governments
to help ensure the employment and skills support offered to claimants in the devolved
nations is aligned.</p>
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