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1128341

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, (a) how many and (b) what percentage of universal credit claimants had funds deducted for a universal credit overpayment in the most recent month for which data is available.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257575
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Internal Management information shows that in April 2019, 80,000 payments of Universal Credit (UC) had a deduction applied to repay a UC overpayment (this figure does not include UC Advances and has been rounded to the nearest 10,000).</p><p> </p><p>It is not possible to show this figure as a percentage as the latest UC caseload data is only available as of 14<sup>th</sup> February 19. However, for context as of 14<sup>th</sup> February 19, 1.4m households received payments of UC.</p><p /><p>The Department ensures that appropriate safeguards are in place to protect claimants who have deductions from their benefit to repay overpayments. There are maximum rates of deduction that are set out in legislation, and if a claimant is struggling they can contact the Department’s Debt Management Team to discuss lowering their repayment rate.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 15:03:56 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1129684

registered interest
date	04/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of claims under universal credit for the (a) standard allowance, (b) carer element, (c) child element, (d) childcare element, (e) disabled child element, (f) housing element and (g) limited capability for work element were not paid (i) on time and (ii) in full in each for the last six months for which information is available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	259875
answer	answer is ministerial correction date of answer 13/06/2019 answer text <p>The information requested is available in the attached document for both new claims and existing claims. The Limited Capability for Work (LCW) addition is no longer payable on new claims to Universal Credit (UC) since 3rd April 2017.</p><p> </p><p>Figures for the proportion of claims paid in full on time is subject to fluctuation. This particularly effects the figures for LCW in the first assessment period which are subject to change.</p><p> </p><p>Claimants in the Limited Capability for Work and Work Related Activity (LCWRA) group may not receive their additional element within the first assessment period due to the additional element being calculated based on the outcome of their Work Capability Assessment (WCA) which, due to the need for medical evidence and assessment, may not be complete by the end of the first assessment period.</p><p> </p><p>Claimants who naturally migrate to UC from Employment and Support Allowance, and are currently receiving the LCW / LCWRA addition, will continue to receive it on their UC claim from day 1 as long as there has been no break in their claim and they have declared the same health condition when they moved across to UC.</p><p> </p><p>UC payment timeliness has continued to improve during its rollout, we are also continually introducing improvements to its design, for example most recently, by making childcare and housing verification easier. These improvements are not yet fully reflected in the data supplied.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 13/06/2019 15:05:03 answering member 4014 label Biography information for Lord Sharma attachment 1 file name PQ259875 data tables.xlsx title PQ259875 data tables
tabling member	478 label Biography information for Lord Field of Birkenhead

1128238

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many cases involving universal credit overpayments have been pursued subsequent to an appeal on the grounds of hardship.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	257458
answer	answer is ministerial correction date of answer 05/06/2019 answer text <p>In 2018/19, 16,260 successful applications for a reduction in their repayment rate were made by claimants or their representatives.</p><p>In 2018/19, 10 overpayments were waived, either in full or in part, as a result of applications made by claimants or their representatives. In the same period, 20 applications were unsuccessful.</p><p>The Department has an obligation to ensure that public funds are administered responsibly and to abide by the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money (which can be found on gov.uk). Waivers are only granted in limited circumstances including where the recovery of an overpayment is causing substantial financial and/or medical hardship and clear supporting evidence of this is provided.</p><p>Rather than waiving benefit overpayments, the Department works to support claimants through the recovery of these overpayments.</p><p>If a claimant is having difficulty repaying a benefit overpayment, they can request a review of the amount that is being taken. Any adjustment to the rate of repayment will be based on the individual circumstances of the claimant.</p><p><em>*All figures in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any similar figures subsequently released by the Department. All figures have been rounded to the nearest 10.</em></p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 257457 question first answered 05/06/2019 14:34:51 answering member 4014 label Biography information for Lord Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1128236

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many cases involving universal credit overpayments have not been pursued on the grounds of hardship.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	257457
answer	answer is ministerial correction date of answer 05/06/2019 answer text <p>In 2018/19, 16,260 successful applications for a reduction in their repayment rate were made by claimants or their representatives.</p><p>In 2018/19, 10 overpayments were waived, either in full or in part, as a result of applications made by claimants or their representatives. In the same period, 20 applications were unsuccessful.</p><p>The Department has an obligation to ensure that public funds are administered responsibly and to abide by the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money (which can be found on gov.uk). Waivers are only granted in limited circumstances including where the recovery of an overpayment is causing substantial financial and/or medical hardship and clear supporting evidence of this is provided.</p><p>Rather than waiving benefit overpayments, the Department works to support claimants through the recovery of these overpayments.</p><p>If a claimant is having difficulty repaying a benefit overpayment, they can request a review of the amount that is being taken. Any adjustment to the rate of repayment will be based on the individual circumstances of the claimant.</p><p><em>*All figures in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any similar figures subsequently released by the Department. All figures have been rounded to the nearest 10.</em></p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 257458 question first answered 05/06/2019 14:34:51 answering member 4014 label Biography information for Lord Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1129595

registered interest
date	04/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Metro Newspaper
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints she has received on the recent universal credit campaign in the Metro newspaper; and if she will make a statement.
tabling member constituency	Leeds Central
tabling member printed	Hilary Benn
uin	259861
answer	answer is ministerial correction date of answer 11/06/2019 answer text <p>We are the biggest Government Department with a day to day operation on which around 22 million citizens depend. We have a responsibility to advertise Universal Credit and have been doing so for some time. This helps ensure people understand the benefits they may be entitled to and that they have the information they need when it comes to making a claim.</p><p>The Department has a responsibility to ensure claimants do not miss out on their full entitlements and to encourage people to make their claim as quickly as possible.</p><p>To identify complaint cases concerning the Universal Credit campaign in the Metro newspaper would require every complaint case to be examined. So, this data could only be collated at a disproportionate cost to the Department.</p><p>In November 2018 Ministers agreed to the principle of national media partnerships. The specific Metro campaign was taken forward by Departmental officials. Ministers agreed the content of the launch products.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 259862 question first answered 11/06/2019 13:40:32 answering member 4014 label Biography information for Lord Sharma
tabling member	413 label Biography information for Hilary Benn

1128213

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have had deductions under universal credit paused; and what the average length of the pause was in the last (a) month and (b) 12 months.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257511
answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 06/06/2019 17:06:52 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1128212

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have had their deductions under universal credit reduced from the maximum rate of 40 per cent of an individual's standard allowance in the last (a) month and (b) 12 months.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257510
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p>The Government recognises the importance of safeguarding the welfare of claimants who have incurred debt. Universal Credit already has procedures and regulations in place to protect claimants from excessive deductions. The maximum rate of deductions cannot normally exceed 40 per cent of the Universal Credit standard allowance, and from October 2019 this will be reduced to 30 per cent.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 14:52:01 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1128214

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people with underlying debts resulting in deductions under universal credit had those debts written off in the last (a) month and (b) 12 months.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257512
answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 06/06/2019 17:12:20 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1129154

registered interest
date	03/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many universal credit claimants have been referred to local consumer debt advice in the last 12 months.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	258969
answer	answer is ministerial correction date of answer 11/06/2019 answer text <p>The Department does not maintain records on the number of Universal Credit claimants who have been referred to a local consumer debt advice service.</p><p> </p><p>Jobcentre staff have access to information on services and support available in their local area for claimants and will signpost claimants to national and local organisations who provide specialist debt and money management support.</p><p> </p><p>In addition, support is available for Universal Credit claimants via the Money and Pensions Service (MaPS). MaPS will help UC claimants with personal budgeting and money management through its free helpline, printed guides and digital guidance.</p><p> </p><p>For those UC claimants who are in most need of debt advice, MaPS will continue to work with the DWP and other agencies to ensure that they are signposted and referred quickly to local provision – MaPS funds free-to-consumer debt advice in England through a network of providers including StepChange, the Money Advice Trust and Citizens Advice.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 11/06/2019 15:58:59 answering member 4014 label Biography information for Lord Sharma
tabling member	298 label Biography information for Steve McCabe

1128324

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Metro Newspaper
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much her Department has paid to the Metro Newspaper for each of its advertorials over the next nine weeks.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	257563
answer	answer is ministerial correction date of answer 11/06/2019 answer text <p>The Department provides services to around 22 million people, and has a responsibility to communicate policy and essential information to claimants and other key audiences, in a similar way to other government departments. Newspaper advertising contributes to our routine communications activity that has been running alongside the rollout of Universal Credit since 2013.</p><p> </p><p>The Universal Credit Uncovered media partnership with the Metro is currently underway and running for a further six weeks so we are unable to provide accurate spend to date figures for the partnership. However, we can commit to publish final full spend on the partnership at the end of July once all activity has concluded.</p><p> </p><p>The information used for the partnership was sourced by DWP officials. The content features actual claimant case studies and interviews from Jobcentre work coaches, and the advertorials have been developed in partnership with the Metro.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 257404 257471 257542 257573 question first answered 11/06/2019 16:36:52 answering member 4014 label Biography information for Lord Sharma
tabling member	4425 label Biography information for Jo Stevens