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<p>There is zero tolerance for bullying across the Civil Service. The MoJ also has
policies in place to support staff facing any form of bullying, harassment or victimisation
while at work.</p><p>The table below shows the number of grievances raised by MoJ
staff (including agencies) where the grievance reason includes "Bullying"
or "Harassment - sex", and the outcome is either "Upheld" or "Partially
Upheld", by year.</p><table><tbody><tr><td><p> </p></td><td><p><strong>2018</strong></p></td><td><p><strong>2018
rate per 100 staff</strong></p></td><td><p><strong>2019</strong></p></td><td><p><strong>2019
rate per 100 staff</strong></p></td><td><p><strong>2020</strong></p></td><td><p><strong>2020
rate per 100 staff</strong></p></td><td><p><strong>2021</strong></p></td><td><p><strong>2021
rate per 100 staff</strong></p></td></tr><tr><td><p><strong>Grievances where the reason
includes "Harassment - sex" and the outcome is either "Upheld"
or "Partially Upheld"</strong></p></td><td><p> </p></td><td><p> </p></td><td><p>
</p></td><td><p> </p></td><td><p>6</p></td><td><p>0.0078</p></td><td><p>6</p></td><td><p>0.0072</p></td></tr><tr><td><p><strong>Grievances
where the reason includes "Bullying" and the outcome is either "Upheld"
or "Partially Upheld"</strong></p></td><td><p>170</p></td><td><p>0.23</p></td><td><p>174</p></td><td><p>0.23</p></td><td><p>172</p></td><td><p>0.22</p></td><td><p>201</p></td><td><p>0.24</p></td></tr></tbody></table><p><strong>Notes
and caveats:</strong></p><ul><li>Data covers employees in Ministry of Justice Head
Quarters, His Majesty’s Courts and Tribunal Service, His Majesty’s Prison and Probation
Service, Legal Aid Agency, Office of the Public Guardian and Criminal Injuries Compensation
Authority.</li><li>Data suppression is applied where the number of cases is less than
5.</li><li>Grievances can be raised for multiple reasons; cases are selected where
the relevant reason is cited.</li><li>Year is based on year the grievance was opened
on the case management system.</li><li>Grievances are included where the outcome was
"Upheld" or "Partially Upheld".</li><li>If an appeal on the original
case outcome has been made, the appeal outcome is used rather than the original case
outcome.</li><li>In a small number of cases multiple outcomes are recorded, these
have been included if "Upheld" or "Partially Upheld" is one of
the outcomes.</li></ul><p>Grievances may only be dismissed if it is determined that
they have been submitted for vexatious or malicious reasons. Data on grievances dismissed
for these reasons are not held on the Ministry of Justice management system.</p><p>The
number of formal grievances raised by MoJ staff where the reason includes "Bullying"
is set out in the table below, including those which were not upheld.</p><table><tbody><tr><td><p>
</p></td><td><p><strong>2017</strong></p></td><td><p><strong>2017 rate per 100 staff</strong></p></td><td><p><strong>2018</strong></p></td><td><p><strong>2018
rate per 100 staff</strong></p></td><td><p><strong>2019</strong></p></td><td><p><strong>2019
rate per 100 staff</strong></p></td><td><p><strong>2020</strong></p></td><td><p><strong>2020
rate per 100 staff</strong></p></td><td><p><strong>2021</strong></p></td><td><p><strong>2021
rate per 100 staff</strong></p></td></tr><tr><td><p><strong>Number of grievances where
the reason includes "Bullying"</strong></p></td><td><p>378</p></td><td><p>0.56</p></td><td><p>418</p></td><td><p>0.57</p></td><td><p>491</p></td><td><p>0.65</p></td><td><p>551</p></td><td><p>0.71</p></td><td><p>536</p></td><td><p>0.64</p></td></tr></tbody></table><p><strong>Notes
and caveats:</strong></p><ul><li>Data covers employees in Ministry of Justice Head
Quarters, His Majesty’s Courts and Tribunal Service, His Majesty’s Prison and Probation
Service, Legal Aid Agency, Office of the Public Guardian and Criminal Injuries Compensation
Authority.</li><li>Data suppression is applied where the number of cases is less than
5.</li><li>Year is based on when the grievance was opened on the case management system.</li><li>MoJ
moved to a new grievance reporting system during 2017. The first year for which complete
data is held is 2017.</li><li>Includes all grievances regardless of outcome, including
those which were not upheld.</li><li>MoJ and executive agency payroll staff average
headcount for 2017*, 2018, 2019, 2020 and 2021.</li></ul><table><tbody><tr><td><p><strong>2017*</strong></p></td><td><p>67,931</p></td></tr><tr><td><p><strong>2018</strong></p></td><td><p>73,015</p></td></tr><tr><td><p><strong>2019</strong></p></td><td><p>75,502</p></td></tr><tr><td><p><strong>2020</strong></p></td><td><p>77,121</p></td></tr><tr><td><p><strong>2021</strong></p></td><td><p>83,816</p></td></tr></tbody></table><p>*Please
note: the 2017 average staff in post figure is based on data covering March to December
2017. A new HR database was introduced in early 2017 and figures from January and
February 2017 data are not regarded as robust.</p><p>No assessment has been made of
trends in the level of verbal abuse towards Departmental staff as the MoJ does not
hold relevant data on central systems.</p>
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