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<p>Omitting scheduled station stops (‘skip-stopping’) is used in exceptional circumstances
where there is disruption to restore the service to schedule for the peaks as quickly
as possible.</p><p> </p><p>We expect the operator to make the correct operational
decisions which balance the needs of passengers who are inconvenienced by taking stops
out of service against the wider advantage to passengers of getting services back
on schedule as soon as possible. Operators are expected to communicate this to passengers
in good time where possible, and to provide affected passengers with advice on the
alternative options to complete their journey.</p><p> </p><p>Officials meet regularly
with GTR to discuss performance and the operator has confirmed that it tries to protect
stations like Arlesey where there are no alternative modes of transport. Where trains
do miss these stations GTR has a procedure to try and ensure that the next fast service
does call there.</p><p> </p>
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