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1123701
star this property registered interest false more like this
star this property date less than 2019-04-29more like thisremove minimum value filter
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department took in response to the increased number of complaints to the Independent Case Examiner from women affected by the state pension age increase between October 2016 and November 2018. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 248717 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-02more like thismore than 2019-05-02
unstar this property answer text <p>The Independent Case Examiner is by its nature and name, independent. It reviews complaints about the DWP and its contracted service providers, in those cases where the complainant has exhausted the relevant internal complaints process and remains dissatisfied with the final response to their complaint.</p><p> </p><p>The service provided by the Independent Case Examiner’s Office is demand led, and its resources are reviewed on an annual basis. The Independent Case Examiner’s Office received funding for thirteen additional staff in 2018/2019 financial year, during which productivity increased with the Independent Case Examiner’s Office clearing 1,246 complaints, compared to 955 in the previous reporting year.</p><p> </p><p>The Independent Case Examiner’s Office accepted the first complaint concerning communications associated with changes to women’s State Pension age in October 2016. Due to the volume of complaint referrals received from this group of complainants, the Independent Case Examiner Office took the decision to bring a lead case into investigation in January 2017, in order to familiarise itself with the issues underpinning the orchestrated complaints campaign. This investigation concluded in June 2017 – The Independent Case Examiner did not uphold the complaint.</p><p> </p><p>To deal specifically with this group of complaints, the Independent Case Examiner’s Office set up a team of three Investigation Case Managers in October 2017. This team concluded 192 investigations between October 2017 and November 2018, none of which were upheld on the main element of complaint. The Independent Case Examiner’s Office closed this group of complaints in December 2018, when they became subject to legal proceedings, as is required under its governance contract.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-02T15:18:56.14Zmore like thismore than 2019-05-02T15:18:56.14Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4440
unstar this property label Biography information for Marion Fellows more like this
1123711
star this property registered interest false more like this
star this property date less than 2019-04-29more like thisremove minimum value filter
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 April 2019 to Question 243355 on Pension Credit, how many times was the online pension credit toolkit accessed in each year for which data is available. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 248594 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-02more like thismore than 2019-05-02
unstar this property answer text <p>The Pension Credit toolkit is an on-line tool aimed at agencies and welfare rights organisations to help them encourage Pension Credit take-up. It can be found at: <a href="https://www.gov.uk/government/publications/pension-credit-toolkit" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></p><p> </p><p>The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.</p><p> </p><p>The Information available on the number of times the Pension Credit toolkit was accessed is in the table below. This includes data on the number of viewings of the Pension Credit overview page on <a href="http://www.gov.uk" target="_blank">www.gov.uk</a> which is considered the most likely initial starting point for the public obtaining on line information about Pension Credit.</p><p> </p><p> </p><table><tbody><tr><td><p> </p></td><td colspan="6"><p><strong>Page views</strong></p></td></tr><tr><td><p><strong>Page</strong></p></td><td><p><strong>2019 to 25 April</strong></p></td><td><p><strong>2018</strong></p></td><td><p><strong>2017</strong></p></td><td><p><strong>2016</strong></p></td><td><p><strong>2015</strong></p></td><td><p><strong>2014</strong></p></td></tr><tr><td><p>Pension Credit toolkit: landing page</p></td><td><p>1,466</p></td><td><p>2,078</p></td><td><p>3,399</p></td><td><p>4,133</p></td><td><p>4,527</p></td><td><p>12,909</p></td></tr><tr><td><p>Pension Credit toolkit: advice and guidance for stakeholders</p></td><td><p>5,791</p></td><td><p>9,884</p></td><td><p>18,336</p></td><td><p>21,363</p></td><td><p>27,644</p></td><td><p>10,755</p></td></tr><tr><td><p>Pension Credit guidance for customers overview page</p></td><td><p>406,024</p></td><td><p>1,134,852</p></td><td><p>1,307,562</p></td><td><p>1,412,375</p></td><td><p>1,318,770</p></td><td><p>1,306,531</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>Notes:</strong></p><p>1. Data is for calendar years</p><p>2. Data refers to the following webpages</p><p> </p><ul><li>toolkit landing page<br><a href="https://www.gov.uk/government/publications/pension-credit-toolkit" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></li><li>advice and guidance for stakeholders<br><a href="https://www.gov.uk/government/publications/pension-credit-toolkit/pension-credit-toolkit-advice-and-guidance-for-stakeholders" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit/pension-credit-toolkit-advice-and-guidance-for-stakeholders</a></li><li>first page of the main Pension Credit guide for claimants <br><a href="https://www.gov.uk/pension-credit" target="_blank">https://www.gov.uk/pension-credit</a></li></ul><p>3. Data shows the number of times these webpages were accessed.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-02T15:10:40.667Zmore like thismore than 2019-05-02T15:10:40.667Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1124171
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: British Nationals Abroad more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, for what reasons not all UK pensioners living overseas receive annual pension uprating. more like this
star this property tabling member constituency North Thanet more like this
star this property tabling member printed
Sir Roger Gale more like this
star this property uin 249790 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-08more like thismore than 2019-05-08
unstar this property answer text <p>Since WW2 successive Governments, Labour, the Coalition and Conservatives have had the same policy. The policy on up-rating the UK State Pension abroad is long-standing and unchanged. UK State Pensions are payable worldwide and they are up-rated for overseas residents where there is a legal requirement to do so.</p><p> </p><p>The cost of up-rating State Pensions would increase by more than £3 billion over five years if payments to recipients in countries where they are not currently up-rated were increased to the rates payable had the recipients never left the UK. It is not proposed to change this policy.</p><p> </p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property grouped question UIN 249963 more like this
star this property question first answered
less than 2019-05-08T14:52:36.253Zmore like thismore than 2019-05-08T14:52:36.253Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
87
unstar this property label Biography information for Sir Roger Gale more like this
1124224
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: British Nationals Abroad more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, for what reasons the Government has not agreed to uprate the pensions of UK nationals resident outside the EU; and if will she make a statement. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
star this property uin 249963 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-08more like thismore than 2019-05-08
unstar this property answer text <p>Since WW2 successive Governments, Labour, the Coalition and Conservatives have had the same policy. The policy on up-rating the UK State Pension abroad is long-standing and unchanged. UK State Pensions are payable worldwide and they are up-rated for overseas residents where there is a legal requirement to do so.</p><p> </p><p>The cost of up-rating State Pensions would increase by more than £3 billion over five years if payments to recipients in countries where they are not currently up-rated were increased to the rates payable had the recipients never left the UK. It is not proposed to change this policy.</p><p> </p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property grouped question UIN 249790 more like this
star this property question first answered
less than 2019-05-08T14:52:36.207Zmore like thismore than 2019-05-08T14:52:36.207Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
1447
unstar this property label Biography information for Andrew Rosindell more like this
1123712
star this property registered interest false more like this
star this property date less than 2019-04-29more like thisremove minimum value filter
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 April 2019 to Question 243355 on Pension Credit, for what reason information on Departmental budgets for promoting pension credit take-up rates are unavailable; and if she will make a statement. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 248595 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-09more like thismore than 2019-05-09
unstar this property answer text <p>The DWP uses a wide variety of different channels and partners to communicate information about Pension Credit and other welfare entitlements to potential and existing customers. Specific information on how much is spent on increasing take-up rates for Pension Credit is not available. I also refer the Hon. Member to the answer I gave on 29 April 2019 to Question UIN 246944.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-09T15:36:37.113Zmore like thismore than 2019-05-09T15:36:37.113Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1124612
star this property registered interest false more like this
star this property date less than 2019-05-02more like thismore than 2019-05-02
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 30 April 2018 to Question 247596, what assessment he has made of the factors influencing the decline in views of the Pension Credit toolkit: landing page from 2014 to 2018. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 250446 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-09more like thismore than 2019-05-09
unstar this property answer text <p>The Pension Credit toolkit is an on-line tool aimed at agencies and welfare rights organisations to help them encourage Pension Credit take-up. The toolkit landing page can be found at:</p><p><a href="https://www.gov.uk/government/publications/pension-credit-toolkit" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></p><p> </p><p>The advice and guidance for stakeholders toolkit page can be found at:</p><p><a href="https://www.gov.uk/government/publications/pension-credit-toolkit/pension-credit-toolkit-advice-and-guidance-for-stakeholders" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit/pension-credit-toolkit-advice-and-guidance-for-stakeholders</a></p><p /><p>An assessment of the viewings of these web pages has not been undertaken.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-09T15:11:07.19Zmore like thismore than 2019-05-09T15:11:07.19Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1124222
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Reciprocal Arrangements more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what effect the UK leaving the EU without a deal would have on reciprocal pension agreements with EU member states. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
star this property uin 249961 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
unstar this property answer text <p>The Government has consistently put citizens’ rights first in our negotiations with the EU. The best way to guarantee those rights, which include social security, both for UK nationals in the EU and EU citizens in the UK, is the deal that the Government has secured. The Government supported the amendment put forward by Alberto Costa MP which requires the Government to seek a joint UK/EU commitment to preserve the citizens’ rights section of the Withdrawal Agreement whatever the outcome of negotiations. The letter to the European Commission setting out the Government’s position and the Commission’s reply is available at: <a href="https://www.gov.uk/government/publications/costa-amendment-letter-to-the-eu-institutions" target="_blank">https://www.gov.uk/government/publications/costa-amendment-letter-to-the-eu-institutions</a></p><p> </p><p>The current EU arrangements providing for reciprocity in social security would no longer apply if the UK leaves the EU without a deal.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property grouped question UIN 249962 more like this
star this property question first answered
less than 2019-05-14T13:52:36.193Zmore like thismore than 2019-05-14T13:52:36.193Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
1447
unstar this property label Biography information for Andrew Rosindell more like this
1124223
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Reciprocal Arrangements more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what discussions the Government have held with (a) the EU and (b) individual EU member states on reciprocal pension agreements after the UK leaves the EU. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
star this property uin 249962 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
unstar this property answer text <p>The Government has consistently put citizens’ rights first in our negotiations with the EU. The best way to guarantee those rights, which include social security, both for UK nationals in the EU and EU citizens in the UK, is the deal that the Government has secured. The Government supported the amendment put forward by Alberto Costa MP which requires the Government to seek a joint UK/EU commitment to preserve the citizens’ rights section of the Withdrawal Agreement whatever the outcome of negotiations. The letter to the European Commission setting out the Government’s position and the Commission’s reply is available at: <a href="https://www.gov.uk/government/publications/costa-amendment-letter-to-the-eu-institutions" target="_blank">https://www.gov.uk/government/publications/costa-amendment-letter-to-the-eu-institutions</a></p><p> </p><p>The current EU arrangements providing for reciprocity in social security would no longer apply if the UK leaves the EU without a deal.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property grouped question UIN 249961 more like this
star this property question first answered
less than 2019-05-14T13:52:36.243Zmore like thismore than 2019-05-14T13:52:36.243Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
1447
unstar this property label Biography information for Andrew Rosindell more like this
1124225
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: British Nationals Abroad more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether the Government has made an (a) reciprocal or (b) unilateral agreement to maintain the annual increases to the pensions of UK citizens residing in the Republic of Ireland if the UK leaves the EU without a deal. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
star this property uin 249964 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
unstar this property answer text <p>The UK and Ireland signed on the 1 February 2019 a reciprocal agreement which will protect the social security rights of UK and Irish nationals living and/or working in each other’s state when the UK leaves the EU. It allows for the payment of each country’s uprated state pensions to recipients living in the other.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-14T14:34:21.773Zmore like thismore than 2019-05-14T14:34:21.773Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
1447
unstar this property label Biography information for Andrew Rosindell more like this
1125459
star this property registered interest false more like this
star this property date less than 2019-05-08more like thismore than 2019-05-08
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Television: Licensing more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the cost to the public purse was of providing free television licences to people over the age of 75 for qualifying residents in (a) Glasgow South West constituency, (b) Glasgow City local authority area and (c) Scotland in (i) 2017-18 and (ii) 2018-19. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 252116 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
unstar this property answer text <p>The policy for free TV licences for those aged 75 and over is the responsibility of the Department for Digital, Culture, Media and Sport until the BBC takes responsibility in 2020.</p><p><strong> </strong></p><p>The table below provides estimates of the costs for 2017/18 of providing free TV licences to people aged 75 years and over in the geographical areas requested, in nominal prices. The figures for 2018/19 will be available in September.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expenditure (£m) (Nominal)</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p><strong>2017-18</strong></p></td></tr><tr><td><p><strong>(a) Glasgow South West constituency</strong></p></td><td><p>£0.7</p></td></tr><tr><td><p><strong>(b) Glasgow City local authority</strong></p></td><td><p>£4.0</p></td></tr><tr><td><p><strong>(c) Scotland</strong></p></td><td><p>£51.7</p></td></tr></tbody></table> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-14T15:44:45.653Zmore like thismore than 2019-05-14T15:44:45.653Z
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property previous answer version
117714
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4463
unstar this property label Biography information for Chris Stephens more like this