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1125062
registered interest false more like this
date less than 2019-05-07more like thismore than 2019-05-07
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office more like this
answering dept sort name Home Office more like this
hansard heading 101 Calls remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, how many and what proportion of calls made to the police on the non-emergency 101 number are terminated by the caller while they are waiting for a person to answer that call. more like this
tabling member constituency Birkenhead more like this
tabling member printed
Frank Field more like this
uin 251242 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-13more like thismore than 2019-05-13
answer text <p>The Home Office does not hold information on total amount of charges for calls to 101.</p><p>The Home Office is reviewing charges for the 101 non-emergency telephone number.</p><p>While it may not be an option for everyone, the public can also report non-emergency crimes online via forces’ websites, free of charge. The Home Office is supporting the digital transformation of policing through programmes such as the Digital Policing Portfolio (DPP), led by the NPCC. Within the DPP, the Digital Public Contact programme aims to provide appropriate digital channels for the public to report and track crime online, facilitating greater public-police interaction in real time.</p><p>The Home Office does not hold data on calls to 101 terminated by the caller.</p> more like this
answering member constituency Ruislip, Northwood and Pinner more like this
answering member printed Mr Nick Hurd more like this
grouped question UIN
251240 more like this
251241 more like this
question first answered
less than 2019-05-13T16:33:02.67Zmore like thismore than 2019-05-13T16:33:02.67Z
answering member
1561
label Biography information for Mr Nick Hurd more like this
tabling member
478
label Biography information for Frank Field more like this
1141037
registered interest false more like this
date less than 2019-07-22more like thismore than 2019-07-22
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office more like this
answering dept sort name Home Office more like this
hansard heading 101 Calls remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, how many and what proportion of calls to the 101 service were (a) answered in under 30 seconds, (b) answered between 30 to 60 seconds, (c) answered between 60 seconds and 120 seconds, (d) answered between 120 and 180 seconds, (e) answered between 180 and 300 seconds (f) answered between 300 and 600 seconds (g) answered after 600 seconds, (h) unanswered in each of the last three years for which information is available; and how many calls there were in total in each of those years. more like this
tabling member constituency Harborough more like this
tabling member printed
Neil O'Brien more like this
uin 280458 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-25more like thismore than 2019-07-25
answer text <p>The Home Office does not collect data on the 101 service, this is an operational decision for individual forces.</p> more like this
answering member constituency Ruislip, Northwood and Pinner more like this
answering member printed Mr Nick Hurd more like this
question first answered
less than 2019-07-25T09:23:01.703Zmore like thismore than 2019-07-25T09:23:01.703Z
answering member
1561
label Biography information for Mr Nick Hurd more like this
tabling member
4679
label Biography information for Neil O'Brien more like this