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1353415

registered interest
date	07/09/2021
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what her timeline is for the replacement of Action Fraud with an improved national fraud and cybercrime reporting system.
tabling member constituency	St Albans
tabling member printed	Daisy Cooper
uin	44452
answer	answer is ministerial correction date of answer 15/09/2021 answer text <p>City of London Police are designing and procuring the new service, working with the Home Office and the City of London Corporation. The invitation to tender closed at the end of August 2021 and we expect the contract will be awarded toward the end of 2022 with the new system going live from 2024</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 15/09/2021 16:20:09 answering member 3969 label Biography information for Damian Hinds
tabling member	4769 label Biography information for Daisy Cooper

1357111

registered interest
date	21/09/2021
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent discussions officials in her Department have had with relevant stakeholders on tackling fraud in the context of the closing of Action Fraud.
tabling member constituency	Islwyn
tabling member printed	Chris Evans
uin	52480
answer	answer is ministerial correction date of answer 28/09/2021 answer text <p>Victims will continue to be able to report frauds centrally to allow us to best tackle the frauds that affect millions of people across the country. The Home Office is working with the City of London Police (CoLP) on plans to replace the current Action Fraud service. The new service will improve the service to victims, provide greater intelligence and insight to policing on fraud and cybercrime affecting communities, and allow for greater prevention and disruption at scale. Home Office officials are engaging a wide range of partners ahead of publication of a Fraud Action Plan after the Spending Review is finished.</p><p>In the meantime, we continue to work closely with the City of London Police, who manage the service, and a number of improvements to the existing system have been put in place over the last year to ensure a smooth transition to the new service.</p><p>Reports submitted to Action Fraud are considered by the National Fraud Intelligence Bureau (NFIB). Where enough evidence is available and viable leads are identified, the case is sent to the appropriate local police force to consider whether enforcement activity should take place. Reports not deemed viable for investigation by local police forces are not closed but remain under constant consideration for links to newly reported crimes. The intelligence is also used to identify opportunities to disrupt offenders, protect victims, and prevent further frauds.</p><p>It is important that victims of fraud receive the support that they are entitled to. The Action Fraud Economic Crime Victim Care Unit delivers services to vulnerable victims of fraud and cyber crime to help them recover and prevent them from becoming victims in the future. Including those whose cases are not disseminated for investigation. Action Fraud also provides protective advice to individuals who contact the service. Further advice is currently available online at <a href="https://www.actionfraud.police.uk/" target="_blank">https://www.actionfraud.police.uk/</a>.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 52481 52482 question first answered 28/09/2021 15:49:32 answering member 3969 label Biography information for Damian Hinds
tabling member	4040 label Biography information for Chris Evans

1357112

registered interest
date	21/09/2021
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what plans her Department has to assist people whose cases have not been progressed by Action Fraud.
tabling member constituency	Islwyn
tabling member printed	Chris Evans
uin	52481
answer	answer is ministerial correction date of answer 28/09/2021 answer text <p>Victims will continue to be able to report frauds centrally to allow us to best tackle the frauds that affect millions of people across the country. The Home Office is working with the City of London Police (CoLP) on plans to replace the current Action Fraud service. The new service will improve the service to victims, provide greater intelligence and insight to policing on fraud and cybercrime affecting communities, and allow for greater prevention and disruption at scale. Home Office officials are engaging a wide range of partners ahead of publication of a Fraud Action Plan after the Spending Review is finished.</p><p>In the meantime, we continue to work closely with the City of London Police, who manage the service, and a number of improvements to the existing system have been put in place over the last year to ensure a smooth transition to the new service.</p><p>Reports submitted to Action Fraud are considered by the National Fraud Intelligence Bureau (NFIB). Where enough evidence is available and viable leads are identified, the case is sent to the appropriate local police force to consider whether enforcement activity should take place. Reports not deemed viable for investigation by local police forces are not closed but remain under constant consideration for links to newly reported crimes. The intelligence is also used to identify opportunities to disrupt offenders, protect victims, and prevent further frauds.</p><p>It is important that victims of fraud receive the support that they are entitled to. The Action Fraud Economic Crime Victim Care Unit delivers services to vulnerable victims of fraud and cyber crime to help them recover and prevent them from becoming victims in the future. Including those whose cases are not disseminated for investigation. Action Fraud also provides protective advice to individuals who contact the service. Further advice is currently available online at <a href="https://www.actionfraud.police.uk/" target="_blank">https://www.actionfraud.police.uk/</a>.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 52480 52482 question first answered 28/09/2021 15:49:32 answering member 3969 label Biography information for Damian Hinds
tabling member	4040 label Biography information for Chris Evans

1357113

registered interest
date	21/09/2021
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what agency will take responsibility for the cases open by Action Fraud as at 21 September 2021.
tabling member constituency	Islwyn
tabling member printed	Chris Evans
uin	52482
answer	answer is ministerial correction date of answer 28/09/2021 answer text <p>Victims will continue to be able to report frauds centrally to allow us to best tackle the frauds that affect millions of people across the country. The Home Office is working with the City of London Police (CoLP) on plans to replace the current Action Fraud service. The new service will improve the service to victims, provide greater intelligence and insight to policing on fraud and cybercrime affecting communities, and allow for greater prevention and disruption at scale. Home Office officials are engaging a wide range of partners ahead of publication of a Fraud Action Plan after the Spending Review is finished.</p><p>In the meantime, we continue to work closely with the City of London Police, who manage the service, and a number of improvements to the existing system have been put in place over the last year to ensure a smooth transition to the new service.</p><p>Reports submitted to Action Fraud are considered by the National Fraud Intelligence Bureau (NFIB). Where enough evidence is available and viable leads are identified, the case is sent to the appropriate local police force to consider whether enforcement activity should take place. Reports not deemed viable for investigation by local police forces are not closed but remain under constant consideration for links to newly reported crimes. The intelligence is also used to identify opportunities to disrupt offenders, protect victims, and prevent further frauds.</p><p>It is important that victims of fraud receive the support that they are entitled to. The Action Fraud Economic Crime Victim Care Unit delivers services to vulnerable victims of fraud and cyber crime to help them recover and prevent them from becoming victims in the future. Including those whose cases are not disseminated for investigation. Action Fraud also provides protective advice to individuals who contact the service. Further advice is currently available online at <a href="https://www.actionfraud.police.uk/" target="_blank">https://www.actionfraud.police.uk/</a>.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 52480 52481 question first answered 28/09/2021 15:49:32 answering member 3969 label Biography information for Damian Hinds
tabling member	4040 label Biography information for Chris Evans

1421964

registered interest
date	10/02/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many individual reports of suspected fraud were made to Action Fraud in each quarter since Action Fraud was established.
tabling member constituency	Normanton, Pontefract and Castleford
tabling member printed	Yvette Cooper
uin	122594
answer	answer is ministerial correction date of answer 23/02/2022 answer text <p>The Home Office collects data on the number of fraud cases reported to Action Fraud that have been recorded as criminal offences by the National Fraud Intelligence Bureau (NFIB).</p><p>Such data is published by the Office for National Statistics on a quarterly basis and the most recently available data for the year ending September 2021 can be found, here: <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables" target="_blank">https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables</a></p><p>A longer running time series, available back to April 2011, is also available in Table A4 here: <a href="https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx" target="_blank">https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx</a></p><p>The Home Office also collects information on the number of fraud offences that the NFIB refer to police forces for investigation and on the number of fraud outcomes, including charges, recorded by the police. This data is published annually as part of the Home Office’s ‘Crime Outcomes in England and Wales’ publication. The latest available data for year ending March 2021 can be found be here:</p><p><a href="https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics" target="_blank">https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics</a> .</p><p>City of London Police also produce an interactive dashboard of their statistics which shows a breakdown of dissemination rates and outcomes at force level. This can be found here: <a href="https://www.actionfraud.police.uk/data" target="_blank">https://www.actionfraud.police.uk/data</a>.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 122595 122596 question first answered 23/02/2022 16:47:08 answering member 3969 label Biography information for Damian Hinds
tabling member	420 label Biography information for Yvette Cooper

1421965

registered interest
date	10/02/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many case referrals were made by Action Fraud to police forces in each quarter since Action Fraud was established, by police force area.
tabling member constituency	Normanton, Pontefract and Castleford
tabling member printed	Yvette Cooper
uin	122595
answer	answer is ministerial correction date of answer 23/02/2022 answer text <p>The Home Office collects data on the number of fraud cases reported to Action Fraud that have been recorded as criminal offences by the National Fraud Intelligence Bureau (NFIB).</p><p>Such data is published by the Office for National Statistics on a quarterly basis and the most recently available data for the year ending September 2021 can be found, here: <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables" target="_blank">https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables</a></p><p>A longer running time series, available back to April 2011, is also available in Table A4 here: <a href="https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx" target="_blank">https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx</a></p><p>The Home Office also collects information on the number of fraud offences that the NFIB refer to police forces for investigation and on the number of fraud outcomes, including charges, recorded by the police. This data is published annually as part of the Home Office’s ‘Crime Outcomes in England and Wales’ publication. The latest available data for year ending March 2021 can be found be here:</p><p><a href="https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics" target="_blank">https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics</a> .</p><p>City of London Police also produce an interactive dashboard of their statistics which shows a breakdown of dissemination rates and outcomes at force level. This can be found here: <a href="https://www.actionfraud.police.uk/data" target="_blank">https://www.actionfraud.police.uk/data</a>.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 122594 122596 question first answered 23/02/2022 16:47:08 answering member 3969 label Biography information for Damian Hinds
tabling member	420 label Biography information for Yvette Cooper

1421966

registered interest
date	10/02/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many cases of suspected fraud referred to police forces by Action Fraud resulted in charges being brought in each quarter since Action Fraud was established, by police force area.
tabling member constituency	Normanton, Pontefract and Castleford
tabling member printed	Yvette Cooper
uin	122596
answer	answer is ministerial correction date of answer 23/02/2022 answer text <p>The Home Office collects data on the number of fraud cases reported to Action Fraud that have been recorded as criminal offences by the National Fraud Intelligence Bureau (NFIB).</p><p>Such data is published by the Office for National Statistics on a quarterly basis and the most recently available data for the year ending September 2021 can be found, here: <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables" target="_blank">https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesquarterlydatatables</a></p><p>A longer running time series, available back to April 2011, is also available in Table A4 here: <a href="https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx" target="_blank">https://www.ons.gov.uk/file?uri=%2fpeoplepopulationandcommunity%2fcrimeandjustice%2fdatasets%2fcrimeinenglandandwalesappendixtables%2fyearendingseptember2021/appendixtablesep21finalv2.xlsx</a></p><p>The Home Office also collects information on the number of fraud offences that the NFIB refer to police forces for investigation and on the number of fraud outcomes, including charges, recorded by the police. This data is published annually as part of the Home Office’s ‘Crime Outcomes in England and Wales’ publication. The latest available data for year ending March 2021 can be found be here:</p><p><a href="https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics" target="_blank">https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics</a> .</p><p>City of London Police also produce an interactive dashboard of their statistics which shows a breakdown of dissemination rates and outcomes at force level. This can be found here: <a href="https://www.actionfraud.police.uk/data" target="_blank">https://www.actionfraud.police.uk/data</a>.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 122594 122595 question first answered 23/02/2022 16:47:08 answering member 3969 label Biography information for Damian Hinds
tabling member	420 label Biography information for Yvette Cooper

1440882

registered interest
date	14/03/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment she has made of the effectiveness of Action Fraud.
tabling member constituency	Wolverhampton South West
tabling member printed	Stuart Anderson
uin	139555
answer	answer is ministerial correction date of answer 21/03/2022 answer text <p>Based out of the City of London Police, Action Fraud is the UK’s national reporting centre for fraud and cyber crime and works alongside the National Fraud Intelligence Bureau who are responsible for the assessment of the reports.</p><p>In light of advances in technology and growing demand on the service, as well as reports such as Sir Craig Mackey’s independent review of Action Fraud (<a href="https://www.cityoflondon.gov.uk/assets/About-us/action-fraud-report.pdf" target="_blank">https://www.cityoflondon.gov.uk/assets/About-us/action-fraud-report.pdf</a>), we are working with the City of London Police on plans to refresh and upgrade the current Action Fraud service. We are working to make continuous improvements to the service to make it easier for victims to report fraud, including increasing the number of staff in the call centre.</p><p>At the same time City of London Police have launched a competitive procurement for a new service, to be operational by 2024. This will improve the service to victims, provide greater intelligence and insight to policing on fraud and cybercrime affecting communities, and allow for greater prevention and disruption at scale.</p><p>We are spending an additional £400 million over the next three years to tackle economic crime including fraud, which follows the extra £63m investment prioritised in 2021. Some of this funding will be used in the programme to refresh and upgrade the Action Fraud service.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 21/03/2022 16:57:26 answering member 3969 label Biography information for Damian Hinds
tabling member	4742 label Biography information for Stuart Anderson

1185667

registered interest
date	17/03/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent steps she has taken to ensure Action Fraud deals with cases in (a) a timely and (b) an effective manner.
tabling member constituency	Gillingham and Rainham
tabling member printed	Rehman Chishti
uin	30752
answer	answer is ministerial correction date of answer 24/03/2020 answer text <p>We are clear that the law enforcement response to fraud must improve. As the National Lead Force for fraud, the City of London Police (CoLP) are responsible for the performance of the Action Fraud service.</p><p>This includes ensuring that reports are dealt with in a timely and effective manner. We are working closely with law enforcement to ensure the recommendations set out in Her Majesty’s Inspectorate of Constabulary and Fire &amp; Rescue Services (HMICFRS) report, as well as the independent review led by Sir Craig Mackey into the standards, culture and management of Action Fraud, are implemented effectively in order to improve the response to fraud at the local, regional and national levels, including the support provided to victims of fraud.</p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 24/03/2020 16:46:23 answering member 1530 label Biography information for James Brokenshire
tabling member	3987 label Biography information for Rehman Chishti

1187054

registered interest
date	23/03/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent assessment she has made of the effectiveness of Action Fraud.
tabling member constituency	Warley
tabling member printed	John Spellar
uin	33406
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p>We are clear that the law enforcement response to fraud must improve. As the National Lead Force for fraud, the City of London Police (CoLP) are responsible for the performance of the Action Fraud service.</p><p>This includes ensuring that reports are dealt with in a timely and effective manner. We are working closely with law enforcement to ensure the recommendations set out in Her Majesty’s Inspectorate of Constabulary and Fire &amp; Rescue Services (HMICFRS) report, as well as the independent review led by Sir Craig Mackey into the standards, culture and management of Action Fraud, are implemented effectively in order to improve the response to fraud at the local, regional and national levels, including the support provided to victims of fraud</p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 31/03/2020 14:21:57 answering member 1530 label Biography information for James Brokenshire
tabling member	318 label Biography information for Lord Spellar