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1005896

registered interest
date	12/11/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many 101 calls have been (a) unanswered and (b) abandoned in the last 12 months.
tabling member constituency	Hove
tabling member printed	Peter Kyle
uin	190569
answer	answer is ministerial correction date of answer 15/11/2018 answer text <p>The Home Office does not collect this data. The handling of 101 calls is an operational matter for the police, including response times and performance targets. It is for elected Police and Crime Commissioners and Chief Constables to decide how best to manage their communications and response to the public.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd grouped question UIN 190570 question first answered 15/11/2018 16:40:29 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4505 label Biography information for Peter Kyle

1051401

registered interest
date	30/01/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls: Derbyshire
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the 101 service response times were for Derbyshire in (a) 2016-17 and (b) 2017-18.
tabling member constituency	Erewash
tabling member printed	Maggie Throup
uin	214594
answer	answer is ministerial correction date of answer 07/02/2019 answer text <p>The Home Office does not hold this information. The handling of 101 calls, including response times and performance targets, is an operational matter for the police.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd question first answered 07/02/2019 12:07:16 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4447 label Biography information for Maggie Throup

1024723

registered interest
date	13/12/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether he plans to bring forward legislative proposals to make (a) mobile and (b) landline non-emergency 101 phone calls free of charge.
tabling member constituency	East Lothian
tabling member printed	Martin Whitfield
uin	202157
answer	answer is ministerial correction date of answer 21/12/2018 answer text <p>Calls to 101 cost 15p from a mobile device or landline phones, from anywhere in the country and regardless of duration. Calls are free from payphones.</p><p>The public have always paid to contact the police by telephone for non-emergencies and the 15p charge per call is a transparent rate that fully funds the 101 non-emergency service. Police non-emergency numbers (such as 0845 numbers) which were used before 2011 could cost members of the public up to 40p per minute. While it may not be an option for everyone, the public can also report non-emergency crimes online via forces’ websites.</p><p>The Home Office has no plans to bring forward legislation to remove current charges from the 101 non-emergency number.</p><p>The Home Office is supporting the digital transformation of policing through programmes such as the Digital Policing Portfolio (DPP), led by the NPCC. Within the DPP, the Digital Public Contact programme aims to provide appropriate digital channels for the public to report and track crime online, facilitating greater public-police interaction in real time.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd question first answered 21/12/2018 16:13:26 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4626 label Biography information for Martin Whitfield

1050402

registered interest
date	29/01/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether the revenue accrued as a result of the 15 pence per minute charge for a 101 telephone call is retained by his Department.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	214051
answer	answer is ministerial correction date of answer 06/02/2019 answer text <p>The Home Office does not make any money from calls to the 101 Single Non-Emergency Number, nor do police forces. The 15 pence call charge goes directly to telecom service providers and covers the cost of handling calls and routing them to their destination. Calls to 101 cost 15 pence from mobile devices and landlines, regardless of duration, but are free from payphones.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd question first answered 06/02/2019 17:39:49 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4653 label Biography information for Stephen Morgan

1050403

registered interest
date	29/01/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment he has made of the effect of the 15 pence per minute 101 call charge on the finances of lower-income families.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	214052
answer	answer is ministerial correction date of answer 06/02/2019 answer text <p>There is no obligation on telecom service providers to supply the 101 service free of charge as is the case with 999 under the 2003 Communications Act. Calls to 101 cost 15 pence from mobile devices and landlines, regardless of duration, but are free from payphones.</p><p>The public have always paid to contact the police by telephone for non-emergencies and the 15p charge per call is a transparent rate. Police non-emergency numbers (such as 0845 numbers) which were used before 2011 could cost members of the public up to 40p per minute. While it may not be an option for everyone, the public can also report non-emergency crimes online via forces’ websites at a time that is convenient to them.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd question first answered 06/02/2019 17:40:42 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4653 label Biography information for Stephen Morgan

1005897

registered interest
date	12/11/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	101 Calls: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the average time is that a caller to the 101 number has waited for their call to be answered in the last (a) six and (b) 12 months.
tabling member constituency	Hove
tabling member printed	Peter Kyle
uin	190570
answer	answer is ministerial correction date of answer 15/11/2018 answer text <p>The Home Office does not collect this data. The handling of 101 calls is an operational matter for the police, including response times and performance targets. It is for elected Police and Crime Commissioners and Chief Constables to decide how best to manage their communications and response to the public.</p> answering member constituency Ruislip, Northwood and Pinner answering member printed Mr Nick Hurd grouped question UIN 190569 question first answered 15/11/2018 16:40:29 answering member 1561 label Biography information for Mr Nick Hurd
tabling member	4505 label Biography information for Peter Kyle

1055179

registered interest
date	05/02/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Abu Bakar Ba'asyir
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment he has made of the effect on public safety of the decision to release Abu Bakar Bashir from prison.
tabling member constituency	Belfast North
tabling member printed	Nigel Dodds
uin	216960
answer	answer is ministerial correction date of answer 13/02/2019 answer text <p>It is government practice not to comment on individual threat assessments. We are committed to working with our international partners, including the Indonesian Government, to tackle the threat from terrorism. HMG’s assessment of the risks to British nationals traveling overseas including the threat from terrorism is reflected in our Foreign Office Travel Advice.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 13/02/2019 16:38:09 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	1388 label Biography information for Lord Dodds of Duncairn

1002140

registered interest
date	05/11/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of reports to Action Fraud are referred to a (a) local police force and (b) Regional Organised Crime Unit.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	188204
answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>In the period up to March 2018 Action Fraud recorded 277,561 crimes (Source: ONS – April 17 to March 18). The National Fraud Intelligence Bureau (NFIB), which analyses crimes recorded by Action Fraud, cannot directly task Regional Organised Crime Units.</p><p>In light of which crimes are allocated to forces as per the rules set out in the Home Office Counting Rules. In the same period (April 17 to March 18) the NFIB disseminated 53,574 crimes to Police forces (a), a further 120 crimes were sent direct to Regional Organised Crime Units as a result of the NFIB being aware of an ongoing investigation which was being undertaken by them.</p><p>A considerable number of the crimes will have been perpetrated by the same criminal group.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 05/02/2019 16:25:36 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	4473 label Biography information for Louise Haigh

1010315

registered interest
date	19/11/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what information his Department holds on the number of people who attempted to make reports of fraud to Action Fraud over the latest 12-month period for which data is available; of those who attempted to make such reports how many were successful over that period; how much enforcement activity was undertaken as a result of those reports; by which police authorities such action was undertaken; how many telephone calls were made to Action Fraud over that period; and, of those calls, how many were answered by Action Fraud.
tabling member constituency	South West Bedfordshire
tabling member printed	Andrew Selous
uin	192788
answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>Action Fraud provide online and telephone based services which enable the reporting of both fraud and cyber dependent crime.</p><p>Between October 2017 and September 2018 the service received 505,497 calls.</p><p>Of these callers, 314,668 callers spoke to a member of staff. The 190,829 callers that did not speak to a member of staff will include callers that chose to use the online service or callers who waited but did not receive an answer.</p><p>505,587 reports were made in this period, by phone or online, of which 318,629 were classified as crimes as set out in the Home Office Counting Rules. In the same period 57,181 crimes were disseminated for enforcement, by the National Fraud Intelligence Bureau (NFIB), which analyses reports of crime made via Action Fraud. The NFIB disseminated a further 20,075 reports in this period either as intelligence or as a result of concern for the victim, this is in addition to victim based referrals made by contact centre staff direct to their local police force.</p><p>Force breakdown for outcomes are also available at this webpage <br><a href="https://www.gov.uk/government/statistics/crime-outcomes-in-england-and-wales-2017-to-2018" target="_blank">https://www.gov.uk/government/statistics/crime-outcomes-in-england-and-wales-2017-to-2018</a></p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 27/11/2018 17:29:47 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	1453 label Biography information for Andrew Selous

1046094

registered interest
date	22/01/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many reports of fraud Action Fraud received in each year since 2013 by police force area.
tabling member constituency	Blackpool South
tabling member printed	Gordon Marsden
uin	211126
answer	answer is ministerial correction date of answer 29/01/2019 answer text <p>The Home Office collects statistics on the number of fraud cases reported to Action Fraud by each Police Force Area on a quarterly basis. These data are published as Experimental statistics in the Office for National Statistics ‘Crime in England and Wales’ statistical bulletins.</p><p>The table provided goes back to the year ending March 2015, the earliest year that fraud data was available by Police Force Area.</p><p>The next release of the ‘Crime in England and Wales’ statistical bulletin is due to be published on 24th January and will include fraud cases reported to Action Fraud for the year ending September 2018.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 29/01/2019 15:22:40 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	465 label Biography information for Gordon Marsden