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<p>Calls to 101 cost 15p from a mobile device or landline phones, from anywhere in
the country and regardless of duration. Calls are free from payphones.</p><p>The public
have always paid to contact the police by telephone for non-emergencies and the 15p
charge per call is a transparent rate that fully funds the 101 non-emergency service.
Police non-emergency numbers (such as 0845 numbers) which were used before 2011 could
cost members of the public up to 40p per minute. While it may not be an option for
everyone, the public can also report non-emergency crimes online via forces’ websites.</p><p>The
Home Office has no plans to bring forward legislation to remove current charges from
the 101 non-emergency number.</p><p>The Home Office is supporting the digital transformation
of policing through programmes such as the Digital Policing Portfolio (DPP), led by
the NPCC. Within the DPP, the Digital Public Contact programme aims to provide appropriate
digital channels for the public to report and track crime online, facilitating greater
public-police interaction in real time.</p>
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