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819824

registered interest
date	10/01/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Glasgow
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will carry out an assessment of the potential effect of the closure of Maryhill and Possilpark Jobcentre on levels of poverty in the area served by those jobcentres.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	121896
answer	answer is ministerial correction date of answer 15/01/2018 answer text <p>There are no plans to assess poverty levels in connection with closures of individual sites such as Maryhill Jobcentre.</p><p> </p><p>I would stress that the office mergers are not about reducing services but about taking the opportunity to stop spending money on empty space so we can spend more on supporting those in need. The face-to-face support our work coaches offer at jobcentres will continue to be a core part of the service we deliver.</p><p><strong> </strong></p><p>National statistics on the number of individuals in relative low income are set out in DWP’s annual ‘Households Below Average Income’ publication. Latest 3-year estimates for Scotland in 2013/14 - 2015/16 show the rate of individuals in low income households at 15%, before housing costs. The number and proportion of individuals in relative low income is not available at a local authority or constituency level because the survey sample sizes are too small to support the production of robust estimates at this geography. Estimates to 2016/17 have been pre-announced to be published in March 2018.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 15/01/2018 17:21:28 answering member 4495 label Biography information for Kit Malthouse
tabling member	4642 label Biography information for Mr Paul Sweeney

825484

registered interest
date	18/01/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what resources his Department has committed to (a) ensuring that unclaimed benefits are claimed and (b) investigating false and fraudulent claims for benefits in each of the last three years.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	123623
answer	answer is ministerial correction date of answer 23/01/2018 answer text <p>We are unable to identify all those who are eligible and have not claimed benefits, however, Information on what benefits are available and how to claim is available online at gov.uk and through a range of third sector organisations such as Citizens Advice Bureau.</p><p> </p><p>The Counter Fraud &amp; Compliance Directorate (CFCD), part of the Department for Work and Pensions (DWP) is responsible for the prevention, detection and where appropriate, investigation of fraud and error against all benefits administered by and on behalf of DWP.</p><p> </p><p>The operational arm of CFCD which investigates false and fraudulent benefit (formerly known as the Fraud and Error Service) comprised the following resources for the period 2014/15 to 2016/17:</p><p> </p><p>2014/15: Full Time Equivalent staffing totalled 4,833 at a cost of £145m</p><p>2015/16: Full Time Equivalent staffing totalled 4,898 at a cost of £155m</p><p>2016/17: Full Time Equivalent staffing totalled 4,293 at a cost of £160m</p><p> </p><p>This includes staff engaged in the full range of fraud work, including telephone and letter based interventions, fraud investigation and compliance work and at its most extreme, serious, complex and organised fraud.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 23/01/2018 13:13:01 answering member 4495 label Biography information for Kit Malthouse
tabling member	4642 label Biography information for Mr Paul Sweeney

825485

registered interest
date	18/01/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of benefits remained unclaimed in 2017.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	123624
answer	answer is ministerial correction date of answer 23/01/2018 answer text <p>The Department publishes ‘Income-related benefits: estimates of take-up’ statistics annually.</p><p> </p><p>The latest statistics, which relate to 2015/16, are published here:</p><p><a href="https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-201516" target="_blank">https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-201516</a></p><p> </p><p>These statistics provide estimates of take-up, by caseload and expenditure, of the following income-related benefits only (other benefits are available but no take-up estimates are calculated):</p><ul><li>Pension Credit</li><li>Housing Benefit</li><li>Income Support and Employment and Support Allowance (income-related)</li><li>Jobseeker’s Allowance (income-based)</li></ul><p> </p><p>They also provide the total and average amounts of benefit claimed and unclaimed for each of these benefits.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 23/01/2018 13:13:15 answering member 4495 label Biography information for Kit Malthouse
tabling member	4642 label Biography information for Mr Paul Sweeney

846895

registered interest
date	22/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Email
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason her Department does not have an automated system for the acknowledgement of receipt of e-mails.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	129069
answer	answer is ministerial correction date of answer 27/02/2018 answer text <p>Email is not recognised as a secure communication channel and the Department does not currently ask people to send personal details by email. As email is not an official communication channel, the Department does not acknowledge the receipt of contact through this medium.</p><p> </p><p>The Department is committed to improving our communication with customers, whilst ensuring customer’s data is protected and is actively investigating how digital channels, including email, could be safely used for two-way communication with customers.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 27/02/2018 10:30:13 answering member 4495 label Biography information for Kit Malthouse
tabling member	4642 label Biography information for Mr Paul Sweeney

847716

registered interest
date	23/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what processes there are in her Department to monitor how often correspondence or evidence submitted to it by claimants, their representatives or other parties is reported as mislaid or lost.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	129392
answer	answer is ministerial correction date of answer 28/02/2018 answer text <p>Over 70% of all documents that are received by the Department and relate to a benefit claim are scanned on receipt.</p><p>The Reconciliation Analysis Process (RAP) is a process that allows a user to check whether all items of scanned post have been delivered by the end to end mail opening and scanning solution to the appropriate endpoint. As part of the RAP, there is a tool that takes in all the files produced by each of the components in the chain and performs analysis to produce output reports to highlight any problem areas. The reconciliation is carried out on a daily basis.</p><p>Mail for benefits that is not scanned is processed according to the reports instructions and forwarded by courier. Tracking of individual items is only available for post sent recorded or special delivery.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 28/02/2018 15:14:49 answering member 4495 label Biography information for Kit Malthouse
tabling member	4642 label Biography information for Mr Paul Sweeney