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388981
star this property registered interest false more like this
unstar this property date less than 2015-07-09more like thismore than 2015-07-09
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Compensation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what information his Department holds on how much has been paid out by (a) Southern Rail and (b) all train operating companies to passengers for late running and cancellation compensation in each of the last five years. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 6383 more like this
star this property answer
answer
star this property is ministerial correction true more like this
unstar this property date of answer less than 2015-07-14more like thismore than 2015-07-14
star this property answer text <p>The Department holds the information as set out in the table attached. Not all operators are required to provide such figures.</p><p> </p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2015-07-14T10:41:04.59Zmore like thismore than 2015-07-14T10:41:04.59Z
star this property question first ministerially corrected
less than 2015-07-31T10:06:34.227Zmore like thismore than 2015-07-31T10:06:34.227Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
star this property attachment
1
star this property file name 006383 - TOC compensation 09_10-14_15 figures.pdf more like this
star this property title UIN 6383 - TOC Compensation 09_10-14_15 more like this
star this property previous answer version
13907
star this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
star this property attachment
1
star this property file name 006383 - TOC compensation 2010-15.pdf more like this
star this property title UIN 6383 - TOC Compensation 2010-2015 more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
91562
star this property registered interest false more like this
unstar this property date less than 2014-09-10more like thismore than 2014-09-10
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Civil Aviation Authority more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what structures are in place within the Civil Aviation Authority to hold employees to account for (a) incompetence, (b) issuing erroneous advice and (c) malicious actions. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 209032 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2014-10-15more like thismore than 2014-10-15
star this property answer text <p>The CAA has a range of structures and processes in place to guard against incompetent or inappropriate performance or conduct by its employees.</p><p> </p><p>All CAA staff undertake a probationary period which ensures that only those whose performance and conduct meet expected standards are retained beyond their first year of employment. Regardless of length of service, the performance of all CAA employees’ is managed according to an established performance management system. Each employee receives one of five performance ratings which is subsequently reflected in the rewards which they receive, if any. Those whose performance or conduct falls below expectations, depending on the cause, would normally be subject to either performance improvement or disciplinary procedures. Finally, the CAA has put in place Confidential Reporting (Whistle-blowing) arrangements and a complaints procedure should external parties wish to use a formal process for bringing matters of concern about a CAA employee to the CAA’s attention. The Confidential Reporting process is also available to those within the CAA who have concerns about the conduct of another employee and wish to raise those concerns anonymously or confidentially.</p><p> </p>
unstar this property answering member constituency Scarborough and Whitby more like this
star this property answering member printed Mr Robert Goodwill more like this
star this property question first answered
less than 2014-10-15T16:01:36.3566065Zmore like thismore than 2014-10-15T16:01:36.3566065Z
star this property answering member
1562
star this property label Biography information for Mr Robert Goodwill more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
91564
star this property registered interest false more like this
unstar this property date less than 2014-09-10more like thismore than 2014-09-10
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Civil Aviation Authority more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, to whom the Civil Aviation Authority is accountable. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 209031 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2014-10-15more like thismore than 2014-10-15
star this property answer text <p>The Civil Aviation Authority is accountable to the Secretary of State for Transport under the Civil Aviation Act 1982 (as amended by the Civil Aviation Act 2012).</p><p> </p> more like this
unstar this property answering member constituency Scarborough and Whitby more like this
star this property answering member printed Mr Robert Goodwill more like this
star this property question first answered
less than 2014-10-15T16:07:19.9734522Zmore like thismore than 2014-10-15T16:07:19.9734522Z
star this property answering member
1562
star this property label Biography information for Mr Robert Goodwill more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
91561
star this property registered interest false more like this
unstar this property date less than 2014-09-10more like thismore than 2014-09-10
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Civil Aviation Authority more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, how many employees of the Civil Aviation Authority have been subject to formal disciplinary action in each of the last five years. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 209033 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2014-10-15more like thismore than 2014-10-15
star this property answer text <p>In each of the last 5 years the following numbers of CAA employees have been subject to formal disciplinary proceedings. Where numbers are 5 or less, we have withheld the precise number on grounds of confidentiality in line with the Data Protection Act</p><p> </p><p> </p><p>01/09/09 to 31/08/10 - *</p><p>01/09/10 to 31/08/11 - *</p><p>02/09/11 to 31/08/12 - *</p><p>01/09/12 to 31/08/13 - 8</p><p>01/09/13 to 31/08/14 - *</p><p> </p> more like this
unstar this property answering member constituency Scarborough and Whitby more like this
star this property answering member printed Mr Robert Goodwill more like this
star this property question first answered
less than 2014-10-15T16:25:29.1572003Zmore like thismore than 2014-10-15T16:25:29.1572003Z
star this property answering member
1562
star this property label Biography information for Mr Robert Goodwill more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
227948
star this property registered interest false more like this
unstar this property date less than 2015-03-17more like thismore than 2015-03-17
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Greater London more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what the level of punctuality was for Southern and Thameslink passenger rail services running into London in the last 12 months. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 227788 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-03-20more like thismore than 2015-03-20
star this property answer text <p>The Public Performance Measure for Southern for the last 12 months has been 83.6% (up to 28 February 2015)</p><p> </p><p>Thameslink services were provided by First Capital Connect until 12 September 2014 and by Govia Thameslink Railway since 13 September 2014. The Public Performance Measure for Thameslink services for the last 12 months has been 85.1% (up to 28 February 2015).</p><p> </p><p>The Public Performance Measure for all operators is published online by the Office of Rail Regulation at <a href="http://dataportal.orr.gov.uk/browsereports/3" target="_blank">http://dataportal.orr.gov.uk/browsereports/3</a></p><p> </p><p> </p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2015-03-20T12:17:12.477Zmore like thismore than 2015-03-20T12:17:12.477Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
443817
star this property registered interest false more like this
unstar this property date less than 2016-01-11more like thismore than 2016-01-11
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Department for Transport: UK Membership of EU more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what contingency arrangements his Department has made for the eventuality of a majority leave vote in the upcoming EU referendum. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 21954 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2016-01-19more like thismore than 2016-01-19
star this property answer text <p>I refer my hon Friend to the answer given to him by my rt. hon. Friend the Prime Minister on 14 January 2016 (UIN 21952)</p><p><a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2016-01-11/21952/" target="_blank">http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2016-01-11/21952/</a>.</p> more like this
unstar this property answering member constituency Scarborough and Whitby more like this
star this property answering member printed Mr Robert Goodwill more like this
star this property question first answered
less than 2016-01-19T13:19:58.12Zmore like thismore than 2016-01-19T13:19:58.12Z
star this property answering member
1562
star this property label Biography information for Mr Robert Goodwill more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
487171
star this property registered interest false more like this
unstar this property date less than 2016-03-24more like thismore than 2016-03-24
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Southern: Compensation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, how much Network Rail has paid to Southern Rail in compensation for late running and skipped stopping in each of the last three years. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 32653 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2016-04-11more like thismore than 2016-04-11
star this property answer text <p>This information is published on Network Rail’s website - <a href="http://www.networkrail.co.uk/transparency/datasets/" target="_blank">http://www.networkrail.co.uk/transparency/datasets/</a> - covering the years 2012-13 to 2014-15. 2015-16 is not yet available.</p><p> </p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2016-04-11T15:40:09.683Zmore like thismore than 2016-04-11T15:40:09.683Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
487172
star this property registered interest false more like this
unstar this property date less than 2016-03-24more like thismore than 2016-03-24
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Compensation more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, how much Southern Rail/GTR has paid in compensation payments to passengers in each of the last three years. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 32660 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2016-04-11more like thismore than 2016-04-11
star this property answer text <p>The Department holds the information as set out in the table attached. Not all operators are required to provide such figures.</p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2016-04-11T15:46:03.337Zmore like thismore than 2016-04-11T15:46:03.337Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
star this property attachment
1
star this property file name 032660 - TOC compensation 2010-15.pdf more like this
star this property title 32660 - TOC compensation 2010-2015 more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
523222
star this property registered interest false more like this
unstar this property date less than 2016-06-06more like thismore than 2016-06-06
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Govia Thameslink Railway: Franchises more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what recent discussions he or officials of his Department have had with Govia Thameslink Railway on changes to that company's rail franchise. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 39565 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2016-06-09more like thismore than 2016-06-09
star this property answer text <p>Officials regularly meet with Govia Thameslink Railway to discuss compliance with the Franchise Agreement and agreed changes to the Franchise Agreement are incorporated into the public register version, the latest version of which can be found at:</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/525766/tsgn-franchise-agreement.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/525766/tsgn-franchise-agreement.pdf</a></p><p> </p><p> </p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2016-06-09T11:20:50.227Zmore like thismore than 2016-06-09T11:20:50.227Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter
523224
star this property registered interest false more like this
unstar this property date less than 2016-06-06more like thismore than 2016-06-06
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Govia Thameslink Railway more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what assessment he has made of the punctuality record of Govia Thameslink Railway in the last six months. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 39567 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2016-06-09more like thismore than 2016-06-09
star this property answer text <p>The Department regularly assesses each train operator’s performance, and officials have regular meetings with Govia Thameslink Railway’s senior management where operational performance is reviewed, including punctuality as measured through the Public Performance Measure, and we continue to press the franchisee to see what can be done to improve the service offered to their customers.</p> more like this
unstar this property answering member constituency Devizes more like this
star this property answering member printed Claire Perry more like this
star this property question first answered
less than 2016-06-09T11:30:16.847Zmore like thismore than 2016-06-09T11:30:16.847Z
star this property answering member
3974
star this property label Biography information for Claire Perry more like this
unstar this property tabling member
114
unstar this property label Biography information for Tim Loughton remove filter