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<p /> <p /> <p>Since the Child Maintenance Service launched in December 2012 we have
been talking to clients (via caseworkers and through our Child Maintenance Options
service) about the planned introduction of charging, and letters to Child Maintenance
Service clients have made reference to the charges.</p><p> </p><p>More widely we have
engaged with stakeholders, partners, MP caseworkers and intermediaries to share information
about the reforms to the child maintenance system.</p><p> </p><p>Ahead of existing
Child Support Agency cases closing, a regional media trial is currently running in
the Manchester area. The media activity includes digital, radio and press advertising
to let parents know that the Child Support Agency is changing and to reassure them
that they don't need to take any action until they receive a letter. We will evaluate
the results of this media activity before confirming plans to run this campaign nationally
later this year.</p><p><strong> </strong></p>
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