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1140485
star this property registered interest false more like this
star this property date less than 2019-07-18more like thismore than 2019-07-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what controls and penalties are in place to ensure that providers of medical assessors for social security benefits maintain high standards of accuracy and integrity; and on how many occasions any such controls or penalties have been used since June 2018. more like this
star this property tabling member printed
The Countess of Mar more like this
star this property uin HL17318 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-08-12more like thismore than 2019-08-12
star this property answer text <p>The department is committed to ensuring claimants receive high quality assessments. We set our assessment providers challenging targets and monitor performance closely against a range of measures including through independent audit to improve accuracy and decision making. Contractual remedies are in place if assessment providers fail to deliver against the service standards.</p><p>Contractual remedies for underperformance against a range of service levels are recovered through service credit mechanisms and through deductions of payments (a ‘No Pay’ mechanism). The extent of underperformance and application of related mechanisms varies significantly and the regularity of such remedies should not be seen as a measure of overall performance.</p><p>In relation to the HDAS contract covering Work Capability Assessments, service credits (the contractual remedy for SC1 – Quality) have been applied in 12 out of the 14 months from June 2018 to July 2019 (the date of the most recent statistical information available).</p><p>In relation to the Personal Independence Payment contracts, “No Pay” (the contractual remedy for SC1 – Quality) has been applied in one or more Lots in each month from June 18 to June 19 (the date of the most recent statistical information available).</p><p>Below is the breakdown of the totals by Lot:</p><p>Lot 1 – No pay was applied to SC1 in 8 of those months</p><p>Lot 2 – No pay was applied to SC1 in 5 of those months</p><p>Lot 3 – No pay was applied to SC1 in 11 of those months.</p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
remove filter
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
1861
unstar this property label Biography information for The Countess of Mar more like this