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1126573

	registered interest
	date	14/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Sick Leave
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of officials in her Department took sick leave for reasons relating to stress in the last 12 months; what proportion that leave was of total sick leave taken in her Department; and what the cost was to her Department of officials taking sick leave over that period.
	tabling member constituency	Carshalton and Wallington
	tabling member printed	Tom Brake
	uin	254082
	answer	answer is ministerial correction date of answer 22/05/2019 answer text <p>The Department recognises its legal duty to protect the health, safety and welfare of our employees; this includes identifying and reducing workplace stressors. Our approach is a holistic one that utilises the Health and Safety Executive (HSE) Management Standards for work related stress and follows key principles to help identify and reduce work place stressors.</p><p> </p><p>2,473 employees took sick leave for reasons relating to stress in the last 12 months which represents 3% of our paid staff. As a percentage, such absences equated to 10.7% of all Working Days Lost due to sickness absence. However, as the Department continues to pay salaries during sickness absence there is no direct financial cost.</p><p> </p><p>Our approach to absence is fair but robust with the emphasis on health promotion and absence prevention. The Department has a range of support from mental health toolkits, stress reduction plans plus tailored support for people who do go off sick or need support through our Employee Assistance Programme which includes counselling.</p><p> </p><p>The Department has 965 Mental Health First Aiders, who provide acute, short-term and structured support to individuals, provide reassurance and signpost colleagues to both DWP and external sources of support as appropriate. Mental Health First Aiders are also provided with continuous professional development and support for their own mental wellbeing.</p> answering member constituency Colchester answering member printed Will Quince question first answered 22/05/2019 16:17:12 answering member 4423 label Biography information for Will Quince
	tabling member	151 label Biography information for Tom Brake

1126601

	registered interest
	date	14/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many of the 158 complaints about the Independent Case Examiner in 2017-18 were on the length of time it took to investigate a complaint.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	254099
	answer	answer is ministerial correction date of answer 22/05/2019 answer text <p>The Independent Case Examiner’s Office recorded 158 complaints about its service during the 2017/18 reporting year, of which 60 concerned delays in starting investigations and 6 concerned delays in concluding investigations.</p> answering member constituency Colchester answering member printed Will Quince question first answered 22/05/2019 16:04:17 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck

1127583

	registered interest
	date	20/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps she has taken to ensure child maintenance payments are made on time by employers.
	tabling member constituency	Rhondda
	tabling member printed	Chris Bryant
	uin	256284
	answer	answer is ministerial correction date of answer 23/05/2019 answer text <p>A welcome pack is issued to each new employer which is followed up with a telephone call to a specific person in payroll to check they understand the Deductions from Earnings Order (DEO) process and the employers obligation, to deduct payments on time from employee salary. Each month thereafter, a target schedule is sent to the employer’s payroll department.</p><p> </p><p>For existing employers a target schedule is also sent and a phone call will have taken place when we initially requested deductions to be taken.</p><p> </p><p>If employers don’t make the payment to CMS on time we will call that employer 5 working days after the missed payment to investigate late payment and re-iterate their obligations to CMS.</p><p> </p><p>Where employers repeatedly fail to send payments, we will work with them to understand what we need to do in order to reach compliance. At this point we also work alongside our Financial Investigations Unit, where we might consider a face to face visit to the employer is appropriate. This will take place with trained investigators, who will also remind employers of their legal obligation to deduct and pass on child maintenance payments.</p> answering member constituency Colchester answering member printed Will Quince question first answered 23/05/2019 15:55:19 answering member 4423 label Biography information for Will Quince
	tabling member	1446 label Biography information for Sir Chris Bryant

1127584

	registered interest
	date	20/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what support is provided to parents who do not receive child maintenance payments on time.
	tabling member constituency	Rhondda
	tabling member printed	Chris Bryant
	uin	256285
	answer	answer is ministerial correction date of answer 23/05/2019 answer text <p>It is a key principle that unpaid child maintenance should be paid immediately. Where a non-resident parent fails to pay on time or in full, we aim to take immediate action to recover the unpaid maintenance and re-establish compliance.</p><p> </p><p>Where compliance is not achieved and the non-resident parent is employed we will attempt to deduct their maintenance (and/or any arrears) direct from their earnings via a deduction from earnings order. Employers are obliged by law to take this action for us.</p><p> </p><p>We have a range of other strong enforcement powers, including deducting child maintenance directly from bank accounts, using Enforcement Agents to take control of goods, forcing the sale of property, disqualification from driving or commitment to prison as well as restrictions on applying for and holding a passport.</p><p> </p><p>As part of our new Compliance and Arrears Strategy we have further strengthened our collection and enforcement powers to enable us to deduct child maintenance from a wider range of bank accounts and enable us to apply to the court for an order to disqualify a parent with child maintenance arrears from holding or obtaining a UK passport.</p> answering member constituency Colchester answering member printed Will Quince question first answered 23/05/2019 15:39:00 answering member 4423 label Biography information for Will Quince
	tabling member	1446 label Biography information for Sir Chris Bryant