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1130147
star this property registered interest false more like this
unstar this property date less than 2019-06-05more like thismore than 2019-06-05
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Energy: Consumers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 4 June 2019 to Question to 256956 on energy: consumers, what estimate he has made of the number of people on the Priority Services Register in each nation and region of the UK in each year for which data is available. more like this
star this property tabling member constituency Vale of Clwyd remove filter
star this property tabling member printed
Chris Ruane more like this
star this property uin 260561 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-11more like thismore than 2019-06-11
star this property answer text <p>This information is publicly available at:</p><p><a href="https://www.ofgem.gov.uk/about-us/how-we-work/working-consumers/protecting-and-empowering-consumers-vulnerable-situations/consumer-vulnerability-strategy/consumer-vulnerability-strategy-reporting-progress" target="_blank">https://www.ofgem.gov.uk/about-us/how-we-work/working-consumers/protecting-and-empowering-consumers-vulnerable-situations/consumer-vulnerability-strategy/consumer-vulnerability-strategy-reporting-progress</a>.</p> more like this
star this property answering member constituency Kingswood more like this
star this property answering member printed Chris Skidmore more like this
star this property question first answered
less than 2019-06-11T16:17:18.4Zmore like thismore than 2019-06-11T16:17:18.4Z
star this property answering member
4021
star this property label Biography information for Chris Skidmore remove filter
star this property previous answer version
121638
star this property answering member constituency Kingswood more like this
star this property answering member printed Chris Skidmore more like this
star this property answering member
4021
star this property label Biography information for Chris Skidmore more like this
unstar this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1127891
star this property registered interest false more like this
unstar this property date less than 2019-05-21more like thismore than 2019-05-21
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Energy: Consumers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to promote awareness of Ofgem's priority services register. more like this
star this property tabling member constituency Vale of Clwyd remove filter
star this property tabling member printed
Chris Ruane more like this
star this property uin 256956 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-04more like thismore than 2019-06-04
star this property answer text <p>Ofgem requires energy companies to promote and maintain a Priority Services Register (PSR), to provide non-financial help to certain groups of vulnerable consumers. Ofgem is responsible for ensuring compliance with these requirements.</p><p>In 2016, Ofgem introduced new requirements that companies take all reasonable steps to identify customers who may benefit from PSR services and introduced a broad “Vulnerability Principle” in 2017, which clarifies that suppliers need to make an extra effort to identify and respond to the needs of consumers in vulnerable situations, which can help identify those who could benefit from PSR services.</p><p>The number of consumers on PSRs has risen from 1.7 million electricity and 1.4 million gas consumers in 2010, to nearly 6 million electricity and 4.8 million gas consumers in 2017. Ofgem publish information on energy company performance, available online at:</p><p><a href="https://www.ofgem.gov.uk/system/files/docs/2018/11/vulnerability_report_2018.pdf" target="_blank">https://www.ofgem.gov.uk/system/files/docs/2018/11/vulnerability_report_2018.pdf</a></p><p>Ofgem is also working to promote PSR data sharing between energy and water companies in England and Wales (with the customer’s consent) following a successful pilot in Spring 2018.</p>
star this property answering member constituency Kingswood more like this
star this property answering member printed Chris Skidmore more like this
star this property question first answered
less than 2019-06-04T07:56:07.013Zmore like thismore than 2019-06-04T07:56:07.013Z
star this property answering member
4021
star this property label Biography information for Chris Skidmore remove filter
unstar this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this