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1126089
star this property registered interest false more like this
star this property date less than 2019-05-13more like thismore than 2019-05-13
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Ministry of Justice: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, pursuant to the Answer of 9 May 2019 to Question 249921 on Ministry of Justice: Telephone Services, how many calls did each of those helplines receive in the last year. more like this
star this property tabling member constituency Bolton South East more like this
star this property tabling member printed
Yasmin Qureshi more like this
star this property uin 253551 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-21more like thismore than 2019-05-21
star this property answer text <p>The table below includes the number of calls received from May 2018 – April 2019.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>30,223</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>550,338</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>40,940</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>468,118</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>139,669</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>154,420</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>265,653</p></td></tr><tr><td><p>- Probate</p></td><td><p>13,360</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>39,971</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>478,163</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>453</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>15,644</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>182,496</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>361,749</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>No. of Calls</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>116,079</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>165,954</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>55,340</p></td></tr></tbody></table>
star this property answering member constituency Charnwood remove filter
star this property answering member printed Edward Argar more like this
star this property question first answered
remove maximum value filtermore like thismore than 2019-05-21T15:34:06.703Z
unstar this property answering member
4362
star this property label Biography information for Edward Argar more like this
star this property tabling member
3924
unstar this property label Biography information for Yasmin Qureshi more like this
1126193
star this property registered interest false more like this
star this property date less than 2019-05-13more like thismore than 2019-05-13
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Criminal Proceedings: Sexual Offences more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment his Department has made of the effect on the wellbeing of victims of sexual assault of undergoing cross-examination during the court process. more like this
star this property tabling member constituency South Shields more like this
star this property tabling member printed
Mrs Emma Lewell-Buck more like this
star this property uin 253586 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-21more like thismore than 2019-05-21
star this property answer text <p>In the Government’s first ever cross-government Victim’s Strategy, we committed to make the court environment more victim friendly and to improve access to special measures.</p><p>Victims may be provided with a wide range of special measures to help them give their best evidence in court. The measures available include the power for a court to order arrangements for live video links, video recorded evidence in chief, and screens around the witness box, and from this summer an additional special measure - pre-recorded cross-examination - will be will be available for witnesses who are adult complainants in sexual offences, in three courts - Liverpool, Leeds and Kingston upon Thames. This marks delivery of another commitment in the Victims Strategy published in September 2018.</p> more like this
star this property answering member constituency Charnwood remove filter
star this property answering member printed Edward Argar more like this
star this property question first answered
less than 2019-05-21T14:53:25.593Zmore like thismore than 2019-05-21T14:53:25.593Z
unstar this property answering member
4362
star this property label Biography information for Edward Argar more like this
star this property tabling member
4277
unstar this property label Biography information for Mrs Emma Lewell-Buck more like this