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<p>Universal Credit is simpler and fairer than the legacy benefit system and is designed
to target resources at those that need them most, and to provide support for people
who can’t work or need help moving towards the labour market. Our work coaches all
undertake a robust training process which includes: a focus on health conditions and
disabilities, and how to tailor service delivery according to the needs of claimants
with mental health conditions.</p><p> </p><p>We are currently testing a range of additional
support offerings and employment provision, including more integrated health and employment
support. This includes the Local Supported Employment trailblazer, which will be focusing
on people with a learning disability or autism who are known to Adult Social Care,
or those in touch with mental health services.</p><p> </p><p>We have been testing
the impact of including a healthcare professional in the conversation between the
work coach and the claimant, allowing work coaches to address more of the claimants’
needs at one time.</p>
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