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<p>Entitlement to Universal Credit (UC) takes into account individual claimant circumstances,
such as income, savings, assets and living arrangements. Should a claimant be held
under the Mental Health Act 1983 they may not be eligible for UC.</p><p> </p><p>All
claimants, including those who with mental health conditions, receive continuous tailored
support through their personal work coaches, and all Departmental staff working with
claimants complete extensive training that prepares them for their role. Specific
training is provided for working with different vulnerable groups, with guidance to
signpost claimants to relevant support, and these circumstances will be recorded on
a claimant’s online account.</p>
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