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1014643
star this property registered interest false more like this
star this property date less than 2018-11-26more like thismore than 2018-11-26
star this property answering body
Leader of the House of Lords more like this
star this property answering dept id 92 more like this
unstar this property answering dept short name
star this property answering dept sort name Leader of the House of Lords more like this
unstar this property hansard heading Peers: Correspondence more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Leader of the House whether there is a protocol relating to whether letters to ministers from members of the House of Lords should receive replies; and if so, how quickly replies should be sent. more like this
star this property tabling member printed
Lord Greaves remove filter
star this property uin HL11781 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove maximum value filtermore like thismore than 2018-12-10
star this property answer text <p>The Government recognises the importance of effective and timely handling of correspondence with members of the House of Lords. Government departments should aim to provide a substantive response to routine correspondence within a maximum of 20 working days. However, sometimes circumstances dictate that it will not be possible to provide a response within this timeframe. In such instances, departments are advised to issue a ‘holding’ response until a more substantive response can be provided.</p><p>The Cabinet Office publishes an annual report detailing departmental performance in the handling of correspondence from members of both Houses. Lord Young of Cookham set out the 2017 performance figures in a Written Statement on 26 June 2018 (HLWS771). The 2018 performance figures will be published in summer 2019.</p> more like this
star this property answering member printed Baroness Evans of Bowes Park more like this
star this property question first answered
less than 2018-12-10T16:30:31.02Zmore like thismore than 2018-12-10T16:30:31.02Z
star this property answering member
4329
star this property label Biography information for Baroness Evans of Bowes Park more like this
star this property tabling member
2569
unstar this property label Biography information for Lord Greaves more like this
1014645
star this property registered interest false more like this
star this property date less than 2018-11-26more like thismore than 2018-11-26
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
unstar this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
unstar this property hansard heading Immigration: EU Nationals more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government which biometric and other data that will be stored on the central register of EU citizens who have applied for, or been granted, settled status under the EU Settlement Scheme may be shared with other public and private organisations in the UK and overseas; and with which organisations such information may be shared. more like this
star this property tabling member printed
Lord Greaves remove filter
star this property uin HL11783 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove maximum value filtermore like thismore than 2018-12-10
star this property answer text <p>Biometrics enrolled as part of an application to the EU Settlement Scheme will be stored and used in accordance with the rules set by Parliament as set out within the Immigration (Physical Data) Regulations 2006, as amended. This includes sharing biometrics with other law enforcement organisations to prevent, detect and prosecute crime and in the interest of national security. Further information on this is set out in the Borders, Immigration and Citizenship privacy information notice: <a href="https://www.gov.uk/government/publications/personal-information-use-in-borders-immigration-and-citizenship/borders-immigration-and-citizenship-privacy-information-notice." target="_blank">https://www.gov.uk/government/publications/personal-information-use-in-borders-immigration-and-citizenship/borders-immigration-and-citizenship-privacy-information-notice.</a></p><p>Those granted status under the EU Settlement Scheme can access information about their immigration status and entitlements via a secure online service. This includes their name, status information and their facial image. Individuals can then choose to grant access to this information to employers and other service providers. By giving individuals direct access to their own data – and the ability to share this with service providers we are giving them greater transparency, clarity and control. With online services, we can also ensure that service providers see only the information that is relevant and proportionate to their need, in a way that is not possible via a single document as evidence of status.</p>
star this property answering member printed Baroness Williams of Trafford more like this
star this property question first answered
less than 2018-12-10T17:21:33.037Zmore like thismore than 2018-12-10T17:21:33.037Z
star this property answering member
4311
star this property label Biography information for Baroness Williams of Trafford more like this
star this property tabling member
2569
unstar this property label Biography information for Lord Greaves more like this
1014646
star this property registered interest false more like this
star this property date less than 2018-11-26more like thismore than 2018-11-26
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
unstar this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
unstar this property hansard heading Immigration: EU Nationals more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government whether biometric and other data that has been supplied as part of applications for settled status by EU citizens under the EU Settlement Scheme will be deleted in the case of persons whose applications have been rejected; and if so, at what point such deletion will take place. more like this
star this property tabling member printed
Lord Greaves remove filter
star this property uin HL11784 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove maximum value filtermore like thismore than 2018-12-10
star this property answer text <p>Biometrics enrolled as part of an application to EU Settlement Scheme will be retained in accordance with the Immigration (Physical Data) Regulations 2006, as amended. In practice, this means that fingerprints will normally be retained for up to 10 years, unless the person has settled status or is considered to be a risk of high harm to the UK.</p><p>All fingerprints are deleted from the Immigration and Asylum Biometric System when the person becomes a British citizen. Facial images may be retained until the person becomes a British citizen and obtains a British passport. Biometrics may only be retained as long as the Secretary of State considers it is necessary to retain them for use in connection with the exercise of a function by virtue of the Immigration Acts or a function in relation to nationality.</p> more like this
star this property answering member printed Baroness Williams of Trafford more like this
star this property question first answered
less than 2018-12-10T17:22:10.32Zmore like thismore than 2018-12-10T17:22:10.32Z
star this property answering member
4311
star this property label Biography information for Baroness Williams of Trafford more like this
star this property tabling member
2569
unstar this property label Biography information for Lord Greaves more like this
1014644
star this property registered interest false more like this
star this property date less than 2018-11-26more like thismore than 2018-11-26
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
unstar this property hansard heading Railways: Compensation more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what is the system for compensation for passengers who have bought a ticket for their journey but whose trains have not turned up, and who have therefore (1) suffered delays by having to catch the next train, or (2) had to take a taxi to complete their journeys. more like this
star this property tabling member printed
Lord Greaves remove filter
star this property uin HL11782 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove maximum value filtermore like thismore than 2018-12-10
star this property answer text <p>Passengers who are delayed due to the cancellation of a scheduled train service but who have to travel on a subsequent train or take a taxi to complete their journey should be entitled to compensation in accordance with the Train Operating Company’s (TOC’s) published Passenger’s Charter. The passenger’s arrival time at their destination should determine their entitlement to Delay Repay compensation.</p><p> </p><p>The majority of TOCs operate the Delay Repay compensation system which provides compensation to the value of 50% of the ticket price for delays or cancellations when the passenger is delayed in reaching their destination by 30-59 minutes. Delay Repay 15 (DR15) additionally entitles passengers who have been delayed by 15-29 minutes to compensation worth 25% of the ticket price. The next TOC to introduce this will be Northern expected by the end of December.</p><p> </p><p>The rail industry has also recently launched the new Rail Ombudsman service, which will give passengers a stronger voice and help ensure they get a fair deal when disputes with train operators cannot otherwise be resolved.</p><p> </p>
star this property answering member printed Baroness Sugg more like this
star this property question first answered
less than 2018-12-10T17:34:20.45Zmore like thismore than 2018-12-10T17:34:20.45Z
star this property answering member
4584
star this property label Biography information for Baroness Sugg more like this
star this property tabling member
2569
unstar this property label Biography information for Lord Greaves more like this