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1010390

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Housing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what proportion of claimants receiving the housing element of universal credit are also claiming the state pension.
	tabling member constituency	Arfon
	tabling member printed	Hywel Williams
	uin	192811
	answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>The table gives the estimated number of households receiving the Housing Element of Universal Credit in Great Britain, May 2018. The notes should be read in conjunction with the information provided in the table.</p><p> </p><table><tbody><tr><td colspan="2"><p>Estimated number of households in payment and receiving the Housing Element of Universal Credit in Great Britain, May 2018</p></td></tr><tr><td><p>Total</p></td><td><p><del class="ministerial">471,800</del><ins class="ministerial">425,400</ins></p></td></tr><tr><td><p>Claiming State Pension</p></td><td><p>200</p></td></tr></tbody></table><p> </p><p><strong>Source:</strong> Household on Universal Credit dataset <strong>and</strong> Work and Pensions Longitudinal Survey.</p><p> </p><p><strong>Notes:</strong></p><ol><li>The figures are derived from unpublished information and have not been quality assured to National Statistics or Official Statistics publication standard.</li></ol><ol start="2"><li>Figures have been rounded to the nearest hundred. Individual figures may not add up to the total due to rounding.</li><li>A count date of the second Thursday of the month is used when calculating the statistics for households on Universal Credit.</li><li>Further information on the background and methodology for Universal Credit can be accessed here: <a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/739399/universal-credit-statistics-background-methodology.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/739399/universal-credit-statistics-background-methodology.pdf</a></li></ol> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 27/11/2018 11:22:16 question first ministerially corrected 06/12/2018 16:58:29 answering member 4105 label Biography information for Justin Tomlinson previous answer version 87254 answering member constituency North Swindon answering member printed Justin Tomlinson answering member 4105 label Biography information for Justin Tomlinson
	tabling member	1397 label Biography information for Hywel Williams

1105758

	registered interest
	date	27/03/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Work Capability Assessment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of whether Maximus is meeting the SC12 and SC13 targets in schedule 2.2 of the Health and Disability Assessment Services contract; and whether the Government collates data from individual assessment centres on those targets.
	tabling member constituency	Falkirk
	tabling member printed	John McNally
	uin	237797
	answer	answer is ministerial correction date of answer 04/04/2019 answer text <p>The supplier aims to deliver quality assessments as efficiently as possible. Our priority is to ensure that claimants who attend an assessment centre are seen and the supplier is achieving the SC1<ins class="ministerial">3</ins><del class="ministerial">2</del> target which measures the percentage of claimants sent home unseen. Currently, more people are waiting longer in assessment centres than we would like; the supplier is currently just below the SC1<ins class="ministerial">2</ins><del class="ministerial">3</del> target level which measures waiting times in assessment centres. SC12 and SC13 are national contractual service levels, but the Department does monitor performance at assessment centre-level. We are working closely with the supplier to improve waiting times for more claimants while ensuring the length of the assessment meets the individual claimant’s needs and claimants who attend for an assessment are seen.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/04/2019 13:46:25 question first ministerially corrected 29/04/2019 16:36:42 answering member 4105 label Biography information for Justin Tomlinson previous answer version 112078 answering member constituency North Swindon answering member printed Justin Tomlinson answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4424 label Biography information for John McNally

1006899

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Crisis Loans
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many crisis loans were awarded in 2017.
	tabling member constituency	Upper Bann
	tabling member printed	David Simpson
	uin	191359
	answer	answer is ministerial correction date of answer 21/11/2018 answer text <p>No Crisis Loans were awarded in 2017.</p><p> </p><p>Crisis Loans were abolished in England, Scotland and Wales from 1<sup>st</sup> April 2013 and in Northern Ireland from November 27<sup>th</sup> 2016 as part of Welfare Reform.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 21/11/2018 15:36:47 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	1597 label Biography information for David Simpson

1010211

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many calls have been made to each of her Department's benefit telephone lines in each of the last 18 months for which data are available.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	192733
	answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>Information about the total calls offered to the Department’s benefit telephone lines for the 18 month period May 2017 to October 2018 for which data is available has been published in the House of Commons Library<strong>.</strong></p><p> </p><p>The total number of calls across the Department have remained at a consistent level since May 2017. During this period we have rolled out Universal Credit, the Universal Credit caseload has risen to over 1.3 million, and we have been receiving calls from Universal Credit claimants that would previously have gone to HMRC or Local Authorities.</p><p> </p><p>The requested information is in the attached document.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 27/11/2018 17:39:19 answering member 4105 label Biography information for Justin Tomlinson attachment 1 file name Telephony.docx title Telephony
	tabling member	478 label Biography information for Lord Field of Birkenhead

1010212

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) longest and (c) average waiting times for calls to each of her Department's benefit telephone lines were in each of the last 18 months for which data are available.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	192734
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The table below provides the average waiting times for the benefit telephone lines for comparison with PQ<a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-05-08/141701/" target="_blank">141701</a>.</p><p> </p><p>The information is for the most recent 18 month period in which data is available for, May 2017 to October 2018.</p><p> </p><p>We are aware of a potential issue, which is being investigated, whereby a call could be terminated by a customer but potentially remain in the system and continue to be recorded as a ‘live call’. This issue produces statistical anomalies which impact on the reliability of the data available.</p><p> </p><p>Average Speed of Answer</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Last 18 Months</p></td><td><p>October 2018</p></td></tr><tr><td><p>National DLA Adult</p></td><td><p>00:03:26</p></td><td><p>00:04:51</p></td></tr><tr><td><p>Employment and Support Allowance Enquiry</p></td><td><p>00:15:19</p></td><td><p>00:11:30</p></td></tr><tr><td><p>Jobseekers Allowance Enquiry English</p></td><td><p>00:08:51</p></td><td><p>00:03:43</p></td></tr><tr><td><p>Income Support Enquiry</p></td><td><p>00:08:38</p></td><td><p>00:11:07</p></td></tr><tr><td><p>Jobcentre Enquiry Line</p></td><td><p>00:06:05</p></td><td><p>00:04:48</p></td></tr><tr><td><p>Personal Independence Payment</p></td><td><p>00:05:31</p></td><td><p>00:06:46</p></td></tr><tr><td><p>Universal Credit Live Service</p></td><td><p>00:09:17</p></td><td><p>00:16:26</p></td></tr><tr><td><p>Universal Credit Full Service</p></td><td><p>00:05:01</p></td><td><p>00:03:58</p></td></tr></tbody></table><p> </p><p>The information requested regarding the shortest and longest wait time could only be provided at disproportionate cost.</p><p> </p><p>Please Note:</p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/12/2018 16:33:04 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	478 label Biography information for Lord Field of Birkenhead

1010312

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department seeks to recover remaining payments on an advance payment for universal credit from the estate of a deceased person.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	192904
	answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>Universal Credit (UC) advances are available to claimants as a form of budgeting support, allowing them to better manage their finances. In most cases an advance would be repaid through a series of monthly deductions from their ongoing UC entitlement. The claimant is able to select the amount of time over which they repay their advance, currently up to a maximum of 12 months.</p><p> </p><p>If an advance is not recovered from the associated benefit claim because the claim ends or there was no entitlement to that benefit, the outstanding balance is treated as if it were an overpayment and referred to the Department’s Debt Management team to arrange recovery.</p><p> </p><p>Where a debtor dies and leaves outstanding Social Security debt, the Department becomes a creditor of the estate and will then make a claim for these debts from the estate. Where it is established that there is no estate the outstanding balance is written off.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 26/11/2018 14:03:00 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4122 label Biography information for Alex Cunningham

1010328

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Local Housing Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether local housing allowance rates for tenants in the private rented sector will be set at the 30th percentile of local market rents at the end of the freeze of those rates in March 2020.
	tabling member constituency	Kensington
	tabling member printed	Emma Dent Coad
	uin	192947
	answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>We are currently considering plans for Local Housing Allowance rates beyond March 2020.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 26/11/2018 14:13:21 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4683 label Biography information for Emma Dent Coad

1010329

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Local Housing Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department has made an estimate of the cost to the public purse of reducing the age limit for the Shared Accommodation rate of Local Housing Allowance from 35 to 30 years old; and if she will make a statement.
	tabling member constituency	Kensington
	tabling member printed	Emma Dent Coad
	uin	192948
	answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>No such estimate has been made. The shared accommodation rate applies to those individuals aged under 35, who are single, living on their own and renting privately, with exemptions for certain vulnerable groups.</p><p><strong> </strong></p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 26/11/2018 14:08:19 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4683 label Biography information for Emma Dent Coad

1010334

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Housing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what representations she has received on the effect of the universal credit minimum income floor on the amount of housing element support self-employed claimants are entitled to compared with their housing benefit entitlement under the legacy benefit system.
	tabling member constituency	Kensington
	tabling member printed	Emma Dent Coad
	uin	192952
	answer	answer is ministerial correction date of answer 23/11/2018 answer text <p>The Minimum Income Floor (MIF) is applied to the total maximum Universal Credit entitlement. Consequently, the issue of how it affects the housing element does not arise.</p><p><strong> </strong></p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 23/11/2018 10:46:03 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4683 label Biography information for Emma Dent Coad

1010335

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner: Finance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 October 2018 to Question 176686 on Independent Case Examiner, how much additional funding the Independent Case Examiner received in 2017-18 to reduce the waiting time for a decision.
	tabling member constituency	Kensington
	tabling member printed	Emma Dent Coad
	uin	192953
	answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>The Independent Case Examiner’s Office received no additional funding in the 2017-18 reporting year however, the Office has received funding for additional staff in the current reporting year.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 27/11/2018 17:05:15 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4683 label Biography information for Emma Dent Coad