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<p>Where our records confirm that a customer’s passport is being held in the Visa
Application Centre (VAC) in Khartoum, UK Visas and Immigration have contacted all
those customers that have been issued or refused visa applications in our VAC in Khartoum
and offering them a letter confirming that their passport is securely stored and attaching
a digital copy of their passport, that may help support their travel out of Sudan
and into a third country.</p><p>Where our records show that the passport is held in
Nairobi or Pretoria and a named individual (either the applicant or a designated 3<sup>rd</sup>
party) is identified to return the passport to outside of Sudan, the passport can
be sent (to the named individual) by courier or for collection from another visa application
centre. UK Visas and Immigration have contacted all those customers. For customers
that have been able to exit Sudan, processes are in place to re-direct printing of
their visa and endorsement on a Form for affixing a visa (FAV) to another VAC location
of their choice for collection.</p><p>Where a customer would normally receive a 90-day
vignette, we will defer issuing the vignette until they have been able to safely travel
to a location where the vignette can be collected. If the vignette had already been
issued and is due to expire, we will assist the customer in applying for a replacement
vignette once they have been able to safely travel to a location where the vignette
can be collected.</p>
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