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100480
star this property registered interest true more like this
star this property date less than 2014-10-22more like thismore than 2014-10-22
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Stalking more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what further training is planned for (a) the probation service, (b) magistrates and (c) judges on the new stalking laws. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 211540 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-03more like thismore than 2014-11-03
star this property answer text <p><strong>(a)</strong> The National Probation Service is a new organisation that has only been in existence since June 2014. The Professional Skills Training team are in the process of putting together the national training plan and stalking awareness will be part of this.</p><p> </p><p>(<strong>b</strong>) &amp; <strong>(c)</strong> The responsibility for judicial training for courts judiciary lies with the Lord Chief Justice as head of the judiciary and is exercised through the Judicial College. Magistrates sit with legal advisers in court who advise them on the law.</p><p> </p><p>The new stalking laws came from the amendments made to the Protection from Harassment Act 1997 by the Protection of Freedom Act 2012. The Judicial College provides regular updates to judges and legal advisers on any changes to the law via a jurisdictional electronic internal newsletter, and did so in respect of these provisions in June 2012.</p><p> </p><p>The Home Office also issued a circular [Ref: 018/2012] on the new provisions in October 2012. This was issued to the Association Of Chief Police Officers (in England And Wales And Northern Ireland), Association Of Magisterial Officers, Central Council Of Magistrates Courts, Justices Clerks Society, Law Society, Magistrates Association, Ministry of Justice, and the Judicial College.</p><p> </p><p>In addition the Justices Clerks Society also issued a circular to their members outlining the new provisions in December 2012.</p><p> </p><p>The Judicial College regularly assesses judicial training needs and how to meet them. Ultimately, judges use the law to make independent decisions based on the evidence and information provided to them in court.</p><p> </p>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property question first answered
less than 2014-11-03T16:40:29.0494846Zmore like thismore than 2014-11-03T16:40:29.0494846Z
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
100487
star this property registered interest true more like this
star this property date less than 2014-10-22more like thismore than 2014-10-22
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Stalking more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many magistrates in England and Wales have been given training on the new laws on stalking to date. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 211545 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-03more like thismore than 2014-11-03
star this property answer text <p>The responsibility for the training of Magistrates lies with the Lord Chief Justice as head of the judiciary and is exercised through the Judicial College.</p><p> </p><p>Magistrates sit with legal advisers in court who advise them on the law. The Judicial College is not responsible for teaching and updating Legal Advisers on the law. However, reference to any relevant law will be made at training events for the topics being covered.</p><p> </p><p>The Judicial College provides regular updates to Legal Advisers on any changes to the law via a jurisdictional electronic internal newsletter and did so in respect of these provisions in June 2012. In addition, the Home Office also issued a circular [Ref: 018/2012] on the new provisions in October 2012, and the Justices Clerks Society issued a circular to their members outlining the new provisions in December 2012.</p><p> </p><p>The Judicial College regularly assesses judicial training needs and how to meet them. Ultimately, magistrates use the law to make independent decisions based on the evidence and information provided to them in court.</p><p> </p>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property question first answered
less than 2014-11-03T16:34:59.5617791Zmore like thismore than 2014-11-03T16:34:59.5617791Z
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
100488
star this property registered interest true more like this
star this property date less than 2014-10-22more like thismore than 2014-10-22
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Stalking more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many judges in England and Wales have been given training on the new laws on stalking to date. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 211546 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-03more like thismore than 2014-11-03
star this property answer text <p>The responsibility for the training of judges lies with the Lord Chief Justice as head of the judiciary and is exercised through the Judicial College.</p><p> </p><p>The Judicial College is not responsible for teaching and updating judges on the law; judges are professional lawyers and are expected to keep themselves up to date. However, reference to any relevant law will be made at training events for the topics covered. The Judicial College provides regular updates to judges on any changes to the law via a jurisdictional electronic internal newsletter and did so in respect of these provisions in June 2012.</p><p> </p><p>The Judicial College regularly assesses judicial training needs and how to meet them. Ultimately, judges use the law to make independent decisions based on the evidence and information provided to them in court.</p><p> </p> more like this
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property question first answered
less than 2014-11-03T16:12:46.7188301Zmore like thismore than 2014-11-03T16:12:46.7188301Z
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
100489
star this property registered interest true more like this
star this property date less than 2014-10-22more like thismore than 2014-10-22
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Stalking more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many people have been convicted under the provisions of section 4a of the Protection from Harassment Act 1997; and how many such people received a custodial sentence. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 211535 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-03more like thismore than 2014-11-03
star this property answer text <p>The stalking offences under the Protection from Harassment Act 1997, sections 2A (stalking) and 4A (stalking involving fear of violence or serious alarm or distress), have been available from 25 November 2012. The section 2A offence has a maximum penalty of six months’ imprisonment and/or a fine, and the section 4A offence has a maximum penalty of 5 years’ imprisonment.</p><p> </p><p>The number of people convicted under sections 2A and 4A in 2012 and 2013 and those receiving custodial sentence can be viewed at the table below.</p><table><tbody><tr><td colspan="4"><p><em>Defendants proceeded against at magistrates courts and found guilty and sentenced to immediate custody at all courts of offences under Sections 2A and 4A of the Protection from Harassment Act 1997, England and Wales, 2012 to 2013<sup>1,2,3</sup></em></p></td></tr><tr><td><p><em>Section of Act</em></p></td><td><p><em>Outcome</em></p></td><td><p><em>2012</em></p></td><td><p><em>2013</em></p></td></tr><tr><td><p>Section 2A<sup>4</sup></p></td><td><p>Proceeded against</p></td><td><p>8</p></td><td><p>293</p></td></tr><tr><td><p> </p></td><td><p>Found guilty</p></td><td><p>2</p></td><td><p>196</p></td></tr><tr><td><p> </p></td><td><p>Sentenced</p></td><td><p>2</p></td><td><p>192</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Immediate custody</p></td><td><p>0</p></td><td><p>35</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>up to 12 months</p></td><td><p>0</p></td><td><p>35</p></td></tr><tr><td><p> </p></td><td><p>12 to 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p> </p></td><td><p>over 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Section 4A<sup>5</sup></p></td><td><p>Proceeded against</p></td><td><p>0</p></td><td><p>154</p></td></tr><tr><td><p> </p></td><td><p>Found guilty</p></td><td><p>0</p></td><td><p>53</p></td></tr><tr><td><p> </p></td><td><p>Sentenced</p></td><td><p>0</p></td><td><p>42</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Immediate custody</p></td><td><p>0</p></td><td><p>14</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>up to 12 months</p></td><td><p>0</p></td><td><p>10</p></td></tr><tr><td><p> </p></td><td><p>12 to 24 months</p></td><td><p>0</p></td><td><p>4</p></td></tr><tr><td><p> </p></td><td><p>over 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td colspan="4"><p><sup>1</sup> The figures given in the table relate to persons for whom these offences were the principal offences for which they were dealt with. When a defendant has been found guilty of two or more offences it is the offence for which the heaviest penalty is imposed for two or more offences, the offence selected is the offence for which the statutory maximum penalty is the most severe. <sup>2</sup> Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from large administrative data systems generated by the courts and police forces. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when those data are used. <sup>3</sup> The number of offenders sentenced can differ from those found guilty as it may be the case that a defendant found guilty in a particular year, and committed for sentence at the Crown Court, may be sentenced in the following year. <sup>4</sup> Pursue course of conduct in breach of S.1(1) of the Act which amounts to stalking. <sup>5</sup> Stalking involving fear of violence or serious alarm and distress. <em>Note:</em> Offences introduced 25 November 2012. <em>Source:</em> Justice Statistics Analytical Services—Ministry of Justice</p></td></tr></tbody></table>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property grouped question UIN 211536 more like this
star this property question first answered
less than 2014-11-03T16:04:05.7956284Zmore like thismore than 2014-11-03T16:04:05.7956284Z
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
100490
star this property registered interest true more like this
star this property date less than 2014-10-22more like thismore than 2014-10-22
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Stalking more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, how many people have been convicted under the provisions of section 2A of the Protection from Harassment Act 1997; and how many such people received a custodial sentence. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 211536 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-03more like thismore than 2014-11-03
star this property answer text <p>The stalking offences under the Protection from Harassment Act 1997, sections 2A (stalking) and 4A (stalking involving fear of violence or serious alarm or distress), have been available from 25 November 2012. The section 2A offence has a maximum penalty of six months’ imprisonment and/or a fine, and the section 4A offence has a maximum penalty of 5 years’ imprisonment.</p><p> </p><p>The number of people convicted under sections 2A and 4A in 2012 and 2013 and those receiving custodial sentence can be viewed at the table below.</p><table><tbody><tr><td colspan="4"><p><em>Defendants proceeded against at magistrates courts and found guilty and sentenced to immediate custody at all courts of offences under Sections 2A and 4A of the Protection from Harassment Act 1997, England and Wales, 2012 to 2013<sup>1,2,3</sup></em></p></td></tr><tr><td><p><em>Section of Act</em></p></td><td><p><em>Outcome</em></p></td><td><p><em>2012</em></p></td><td><p><em>2013</em></p></td></tr><tr><td><p>Section 2A<sup>4</sup></p></td><td><p>Proceeded against</p></td><td><p>8</p></td><td><p>293</p></td></tr><tr><td><p> </p></td><td><p>Found guilty</p></td><td><p>2</p></td><td><p>196</p></td></tr><tr><td><p> </p></td><td><p>Sentenced</p></td><td><p>2</p></td><td><p>192</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Immediate custody</p></td><td><p>0</p></td><td><p>35</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>up to 12 months</p></td><td><p>0</p></td><td><p>35</p></td></tr><tr><td><p> </p></td><td><p>12 to 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p> </p></td><td><p>over 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Section 4A<sup>5</sup></p></td><td><p>Proceeded against</p></td><td><p>0</p></td><td><p>154</p></td></tr><tr><td><p> </p></td><td><p>Found guilty</p></td><td><p>0</p></td><td><p>53</p></td></tr><tr><td><p> </p></td><td><p>Sentenced</p></td><td><p>0</p></td><td><p>42</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Immediate custody</p></td><td><p>0</p></td><td><p>14</p></td></tr><tr><td><p> </p></td><td><p><em>Of which:</em></p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>up to 12 months</p></td><td><p>0</p></td><td><p>10</p></td></tr><tr><td><p> </p></td><td><p>12 to 24 months</p></td><td><p>0</p></td><td><p>4</p></td></tr><tr><td><p> </p></td><td><p>over 24 months</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td colspan="4"><p><sup>1</sup> The figures given in the table relate to persons for whom these offences were the principal offences for which they were dealt with. When a defendant has been found guilty of two or more offences it is the offence for which the heaviest penalty is imposed for two or more offences, the offence selected is the offence for which the statutory maximum penalty is the most severe. <sup>2</sup> Every effort is made to ensure that the figures presented are accurate and complete. However, it is important to note that these data have been extracted from large administrative data systems generated by the courts and police forces. As a consequence, care should be taken to ensure data collection processes and their inevitable limitations are taken into account when those data are used. <sup>3</sup> The number of offenders sentenced can differ from those found guilty as it may be the case that a defendant found guilty in a particular year, and committed for sentence at the Crown Court, may be sentenced in the following year. <sup>4</sup> Pursue course of conduct in breach of S.1(1) of the Act which amounts to stalking. <sup>5</sup> Stalking involving fear of violence or serious alarm and distress. <em>Note:</em> Offences introduced 25 November 2012. <em>Source:</em> Justice Statistics Analytical Services—Ministry of Justice</p></td></tr></tbody></table>
star this property answering member constituency North West Cambridgeshire more like this
star this property answering member printed Mr Shailesh Vara more like this
star this property grouped question UIN 211535 more like this
star this property question first answered
less than 2014-11-03T16:04:05.9363067Zmore like thismore than 2014-11-03T16:04:05.9363067Z
star this property answering member
1496
star this property label Biography information for Mr Shailesh Vara more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
155515
star this property registered interest true more like this
star this property date less than 2014-11-11more like thismore than 2014-11-11
star this property answering body
Cabinet Office more like this
star this property answering dept id 53 more like this
star this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
star this property hansard heading Harassment more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Minister for the Cabinet Office, how many harassment cases were reported to the police in (a) 2011-12, (b) 2012-13 and (c) 2013-14. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 214310 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-17more like thismore than 2014-11-17
star this property answer text <p>The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.</p><p> </p> more like this
star this property answering member constituency Reading East more like this
star this property answering member printed Mr Rob Wilson more like this
star this property question first answered
less than 2014-11-17T16:40:15.187Zmore like thismore than 2014-11-17T16:40:15.187Z
star this property answering member
1556
star this property label Biography information for Mr Rob Wilson more like this
star this property attachment
1
star this property file name PQ 214310 ONS 400.pdf more like this
star this property title ONS Letter to Member - Harassment Cases more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
105963
star this property registered interest false more like this
star this property date less than 2014-11-03more like thismore than 2014-11-03
star this property answering body
Department of Health more like this
star this property answering dept id 17 more like this
star this property answering dept short name Health more like this
star this property answering dept sort name Health more like this
star this property hansard heading Social Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Health, what steps his Department has taken to work with local councils to improve their recording and reporting of complaints against providers of social care. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 212941 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-10more like thismore than 2014-11-10
star this property answer text <p>Each local authority is responsible for the quality of social care services it commissions. There is no national register or oversight of complaints in social care. However, local authorities are required, pursuant to the Local Authority Social Services and National Health Service (England) Regulations 2009, to keep a record of each complaint received, the subject matter and outcome and timescales for responding.</p><p> </p><p> </p><p> </p><p>They are also obliged to make a summary of this information available to the public via an annual report. The Government believes that we should be committed to ensuring the system for resolving complaints about care is compassionate, personal, responsive, timely and ensures lessons are learned.</p><p> </p><p> </p><p> </p><p>The Department established a national complaints programme board in December 2013. A comprehensive programme has been developed with national partners, including the Care Quality Commission (CQC), NHS England, Healthwatch England, the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman, the Local Government Association, Monitor and the NHS Trust Development Association, to bring about important changes to the way complainants are supported and complaints are handled across the health and social care systems.</p><p> </p><p> </p><p> </p><p>We are informed by the CQC that it is committed to strengthening its approach to assessing complaints and concerns during inspections. During an inspection, CQC inspectors will use key lines of enquiry to ascertain the standard of care. A mandatory key line of enquiry used during inspections of adult social care is whether the service routinely listens and learns from people’s experiences, concerns and complaints.</p><p> </p><p> </p><p> </p><p>Under the Care Act, local authorities will have a new market shaping duty, meaning that they should work with local people and communities and engage with their local care providers to facilitate a diverse supply of high quality services.</p><p> </p><p> </p><p> </p><p>The Care Act reforms should increase transparency and support more effective competition in local care markets. This will help providers of high quality care to attract more people, and to grow and diversify their share in the market.</p><p> </p><p> </p><p> </p><p>We have just issued statutory guidance to local authorities about their new market shaping duties. Together with Association of Directors of Adult Social Services and the Local Government Association, we are developing a series of commissioning standards to improve local authority commissioning practices and encourage more flexibility, allowing providers to engage with them in new ways. We are keen to move commissioning from a “time and task” based to an outcomes-driven activity.</p><p> </p><p> </p><p> </p>
star this property answering member constituency North Norfolk more like this
star this property answering member printed Norman Lamb more like this
star this property grouped question UIN
212937 more like this
212938 more like this
212939 more like this
212944 more like this
212945 more like this
star this property question first answered
less than 2014-11-10T16:42:56.9533878Zmore like thismore than 2014-11-10T16:42:56.9533878Z
star this property answering member
1439
star this property label Biography information for Norman Lamb more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
105964
star this property registered interest false more like this
star this property date less than 2014-11-03more like thismore than 2014-11-03
star this property answering body
Department of Health more like this
star this property answering dept id 17 more like this
star this property answering dept short name Health more like this
star this property answering dept sort name Health more like this
star this property hansard heading Social Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Health, what plans he has to increase standards of social care; and if he will make a statement. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 212942 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-10more like thismore than 2014-11-10
star this property answer text <p>In July 2012, the Government set out its vision of the development of high quality care services in the White Paper, <a href="http://www.official-documents.gov.uk/document/cm83/8378/8378.pdf" target="_blank"><em>Caring for our future: Reforming care and support</em></a>. This was reinforced in the Care Act. It set out clearly the care and support system we want to achieve – with the support of care and support organisations, charities, carers, volunteers and the public. The Adult Social Care Workforce programme supports delivery of this vision, through increasing capacity, improving capability and developing leadership.</p><p> </p><p> </p><p> </p><p>On the recommendation of the Cavendish report into the failings at Mid-Staffordshire NHS Foundation Trust, we are introducing the new Care Certificate, to help ensure that healthcare assistants, social care support workers and their employers can deliver a consistently high quality standard of care.</p><p> </p><p> </p><p> </p><p>Health Education England, Skills for Care and Skills for Health launched the pilot for the Care Certificate on 28 April 2014. The pilot is taking place across a range of health and social care settings, and, subject to evaluation, the national introduction of the Care Certificate is planned for March 2015.</p><p> </p><p> </p><p> </p><p>In order to make sure that people are held to account for the quality of care they provide, we are introducing measures to ensure that company directors who consent or turn a blind eye to poor care will be liable for prosecution. In the future, they and provider organisations could face unlimited fines if found guilty.</p><p> </p><p> </p><p> </p><p>To ensure that social care providers and services employ and are run by people with the right values and skills, we are introducing a ‘fit and proper person’ test for Directors. Where the Care Quality Commission (CQC) considers a Director not to be fit to run a provider organisation, it will be able to insist on his or her removal.</p><p> </p><p> </p><p> </p><p>The Government realised that the regulation and inspection of social care provision needed to improve. As a result, the CQC has introduced a new system of inspection of social care providers, backed by new fundamental standards of care. This new system of inspection is based on five important questions that matter most to people: whether services are safe, caring, effective, well-led and responsive to their needs. CQC inspections now result in a provider being rated on a four-point scale - ‘outstanding’, ‘good’, ‘requires improvement’ and ‘inadequate’, for each of the five domains that it inspects. This results in clear, straightforward information that commissioners of services and the public can understand.</p><p> </p><p> </p><p> </p><p>The new inspections are carried out by expert inspection teams, which include people who have personal experience of care. The CQC piloted the new approach from April 2014 and began to inspect and rate all providers against the new standards in October.</p><p> </p><p> </p><p> </p><p>Under the Care Act, local authorities will have a new market shaping duty, meaning that they should work with local people and communities and engage with their local care providers to facilitate a diverse supply of high quality services.</p><p> </p><p> </p><p> </p><p>The Care Act reforms should increase transparency and support more effective competition in local care markets. This will help providers of high quality care to attract more people and to grow and diversify their share in the market.</p><p> </p><p> </p><p> </p><p>We have just issued statutory guidance to local authorities about their new market shaping duties. Together with Association of Directors of Adult Social Services and the Local Government Association, we are developing a series of commissioning standards to improve local authority commissioning practices and encourage more flexibility, allowing providers to engage with them in new ways. We are keen to move commissioning from a “time and task” based to an outcomes-driven activity.</p><p> </p><p> </p><p> </p><p>Employers are responsible for ensuring that any potential employee has the required level of communication skills for their role. It is essential that a workers’ command of English should be considered as part of the recruitment process. Under CQC’s current approach to inspection and regulation, it is stipulated that workers in adult social care should be able to communicate effectively with people who use services and other staff and to ensure that care, treatment and support of service users is not compromised. This applies to all workers, whatever their background or nationality.</p><p> </p><p> </p><p> </p>
star this property answering member constituency North Norfolk more like this
star this property answering member printed Norman Lamb more like this
star this property question first answered
less than 2014-11-10T16:47:57.4688176Zmore like thismore than 2014-11-10T16:47:57.4688176Z
star this property answering member
1439
star this property label Biography information for Norman Lamb more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
105965
star this property registered interest false more like this
star this property date less than 2014-11-03more like thismore than 2014-11-03
star this property answering body
Department of Health more like this
star this property answering dept id 17 more like this
star this property answering dept short name Health more like this
star this property answering dept sort name Health more like this
star this property hansard heading Social Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Health, what central records are kept of complaints against social care providers; and if he will make a statement. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 212945 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-10more like thismore than 2014-11-10
star this property answer text <p>Each local authority is responsible for the quality of social care services it commissions. There is no national register or oversight of complaints in social care. However, local authorities are required, pursuant to the Local Authority Social Services and National Health Service (England) Regulations 2009, to keep a record of each complaint received, the subject matter and outcome and timescales for responding.</p><p> </p><p> </p><p> </p><p>They are also obliged to make a summary of this information available to the public via an annual report. The Government believes that we should be committed to ensuring the system for resolving complaints about care is compassionate, personal, responsive, timely and ensures lessons are learned.</p><p> </p><p> </p><p> </p><p>The Department established a national complaints programme board in December 2013. A comprehensive programme has been developed with national partners, including the Care Quality Commission (CQC), NHS England, Healthwatch England, the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman, the Local Government Association, Monitor and the NHS Trust Development Association, to bring about important changes to the way complainants are supported and complaints are handled across the health and social care systems.</p><p> </p><p> </p><p> </p><p>We are informed by the CQC that it is committed to strengthening its approach to assessing complaints and concerns during inspections. During an inspection, CQC inspectors will use key lines of enquiry to ascertain the standard of care. A mandatory key line of enquiry used during inspections of adult social care is whether the service routinely listens and learns from people’s experiences, concerns and complaints.</p><p> </p><p> </p><p> </p><p>Under the Care Act, local authorities will have a new market shaping duty, meaning that they should work with local people and communities and engage with their local care providers to facilitate a diverse supply of high quality services.</p><p> </p><p> </p><p> </p><p>The Care Act reforms should increase transparency and support more effective competition in local care markets. This will help providers of high quality care to attract more people, and to grow and diversify their share in the market.</p><p> </p><p> </p><p> </p><p>We have just issued statutory guidance to local authorities about their new market shaping duties. Together with Association of Directors of Adult Social Services and the Local Government Association, we are developing a series of commissioning standards to improve local authority commissioning practices and encourage more flexibility, allowing providers to engage with them in new ways. We are keen to move commissioning from a “time and task” based to an outcomes-driven activity.</p><p> </p><p> </p><p> </p>
star this property answering member constituency North Norfolk more like this
star this property answering member printed Norman Lamb more like this
star this property grouped question UIN
212937 more like this
212938 more like this
212939 more like this
212941 more like this
212944 more like this
star this property question first answered
less than 2014-11-10T16:42:57.1583918Zmore like thismore than 2014-11-10T16:42:57.1583918Z
star this property answering member
1439
star this property label Biography information for Norman Lamb more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this
105967
star this property registered interest false more like this
star this property date less than 2014-11-03more like thismore than 2014-11-03
star this property answering body
Department of Health more like this
star this property answering dept id 17 more like this
star this property answering dept short name Health more like this
star this property answering dept sort name Health more like this
star this property hansard heading Social Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Health, what plans his Department has put in place to improve the level of English language proficiency required for providers of social care. more like this
star this property tabling member constituency Mid Bedfordshire more like this
star this property tabling member printed
Nadine Dorries remove filter
unstar this property uin 212943 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-10more like thismore than 2014-11-10
star this property answer text <p>In July 2012, the Government set out its vision of the development of high quality care services in the White Paper, <a href="http://www.official-documents.gov.uk/document/cm83/8378/8378.pdf" target="_blank"><em>Caring for our future: Reforming care and support</em></a>. This was reinforced in the Care Act. It set out clearly the care and support system we want to achieve – with the support of care and support organisations, charities, carers, volunteers and the public. The Adult Social Care Workforce programme supports delivery of this vision, through increasing capacity, improving capability and developing leadership.</p><p> </p><p> </p><p> </p><p>On the recommendation of the Cavendish report into the failings at Mid-Staffordshire NHS Foundation Trust, we are introducing the new Care Certificate, to help ensure that healthcare assistants, social care support workers and their employers can deliver a consistently high quality standard of care.</p><p> </p><p> </p><p> </p><p>Health Education England, Skills for Care and Skills for Health launched the pilot for the Care Certificate on 28 April 2014. The pilot is taking place across a range of health and social care settings, and, subject to evaluation, the national introduction of the Care Certificate is planned for March 2015.</p><p> </p><p> </p><p> </p><p>In order to make sure that people are held to account for the quality of care they provide, we are introducing measures to ensure that company directors who consent or turn a blind eye to poor care will be liable for prosecution. In the future, they and provider organisations could face unlimited fines if found guilty.</p><p> </p><p> </p><p> </p><p>To ensure that social care providers and services employ and are run by people with the right values and skills, we are introducing a ‘fit and proper person’ test for Directors. Where the Care Quality Commission (CQC) considers a Director not to be fit to run a provider organisation, it will be able to insist on his or her removal.</p><p> </p><p> </p><p> </p><p>The Government realised that the regulation and inspection of social care provision needed to improve. As a result, the CQC has introduced a new system of inspection of social care providers, backed by new fundamental standards of care. This new system of inspection is based on five important questions that matter most to people: whether services are safe, caring, effective, well-led and responsive to their needs. CQC inspections now result in a provider being rated on a four-point scale - ‘outstanding’, ‘good’, ‘requires improvement’ and ‘inadequate’, for each of the five domains that it inspects. This results in clear, straightforward information that commissioners of services and the public can understand.</p><p> </p><p> </p><p> </p><p>The new inspections are carried out by expert inspection teams, which include people who have personal experience of care. The CQC piloted the new approach from April 2014 and began to inspect and rate all providers against the new standards in October.</p><p> </p><p> </p><p> </p><p>Under the Care Act, local authorities will have a new market shaping duty, meaning that they should work with local people and communities and engage with their local care providers to facilitate a diverse supply of high quality services.</p><p> </p><p> </p><p> </p><p>The Care Act reforms should increase transparency and support more effective competition in local care markets. This will help providers of high quality care to attract more people and to grow and diversify their share in the market.</p><p> </p><p> </p><p> </p><p>We have just issued statutory guidance to local authorities about their new market shaping duties. Together with Association of Directors of Adult Social Services and the Local Government Association, we are developing a series of commissioning standards to improve local authority commissioning practices and encourage more flexibility, allowing providers to engage with them in new ways. We are keen to move commissioning from a “time and task” based to an outcomes-driven activity.</p><p> </p><p> </p><p> </p><p>Employers are responsible for ensuring that any potential employee has the required level of communication skills for their role. It is essential that a workers’ command of English should be considered as part of the recruitment process. Under CQC’s current approach to inspection and regulation, it is stipulated that workers in adult social care should be able to communicate effectively with people who use services and other staff and to ensure that care, treatment and support of service users is not compromised. This applies to all workers, whatever their background or nationality.</p><p> </p><p> </p><p> </p>
star this property answering member constituency North Norfolk more like this
star this property answering member printed Norman Lamb more like this
star this property question first answered
less than 2014-11-10T18:10:54.9357335Zmore like thismore than 2014-11-10T18:10:54.9357335Z
star this property answering member
1439
star this property label Biography information for Norman Lamb more like this
star this property tabling member
1481
star this property label Biography information for Ms Nadine Dorries more like this