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answer text |
<p> </p><p>Table A sets out the requested information in respect of how many telephone
<br>calls were received during the requested periods. <br><br>Table B shows income
received in fees for premium and fast track services. <br><br>Table C provides information
on the number of full time equivalent staff <br>employed by HM passport Office on
31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the
number of first time passport applications and the number <br>of passport renewals
received during each month between January 2013 and May <br>2014.<br><br>In the period
between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications
processed by Her Majesty's Passport Office were not <br>processed within the 3-week
target.</p><p> </p>
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