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61397

	registered interest
	date	11/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many applications for (a) new passports and (b) passport renewals there have been in the last year; and what the annual change in such figures has been.
	tabling member constituency	Dudley North
	tabling member printed	Ian Austin
	uin	200217
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>During the period between 1 June 2013 and 31 May 2014, Her Majesty's Passport Office <br />received <del class="ministerial">1,446,983</del> <ins class="ministerial">1,425,885</ins> first time passport applications and <del class="ministerial">4,528,751</del> <ins class="ministerial">4,461,343</ins> passport <br />renewal applications.<br /><br />This compares with 1,346,246 first time applications and 4,036,267 passport <br />renewal applications during the period between 1 June 2012 and 31 May 2013.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:03:02 question first ministerially corrected 02/09/2014 14:35:59 answering member 1530 label Biography information for James Brokenshire previous answer version 8681 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	1511 label Biography information for Lord Austin of Dudley

57850

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the target time is for dealing with passport applications.
	tabling member constituency	Kilmarnock and Loudoun
	tabling member printed	Cathy Jamieson
	uin	198915
	answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:19:39 answering member 1530 label Biography information for James Brokenshire previous answer version 65 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	4011 label Biography information for Cathy Jamieson

57966

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what total income was received by the Passport Office in fees for (a) fast track and (b) premium service (i) in 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198904
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:29 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information. previous answer version 60 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57967

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many passport applications processed by the Passport Office between 1 January and 31 May 2014 which missed the three week target for processing.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198906
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:07:30 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 62 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57968

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many telephone calls were received by the Government's passport helpline (a) in each month of 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198903
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:01 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information previous answer version 58 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57969

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	HM Passport Office
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many (a) permanent and (b) agency staff were employed by the Passport Office in (i) 2012, (ii) 2013 and (iii) 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198905
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:55 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 61 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57970

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many applications for (a) passport renewal and (b) new passports were received by the Passport Office in each month between (i) 1 January and 31 May 2013 and (ii) 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198907
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br />calls were received during the requested periods. <br /><br />Table B shows income received in fees for premium and fast track services. <br /><br />Table C provides information on the number of full time equivalent staff <br />employed by HM passport Office on 31 December for each of the years from 2010 – <br />2013. <br /><br />Table D sets out the number of first time passport applications and the number <br />of passport renewals received during each month between January 2013 and May <br />2014.<br /><br />In the period between 1 January and 31 May 2014, 31,188 straightforward <br />passport applications processed by Her Majesty's Passport Office were not <br />processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:08:00 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ 198907 Table A - D.doc title Tables A-D requested information (Corrected) previous answer version 63 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58343

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the Passport Agency's average process time for applications was in each month since January 2010.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	199385
	answer	answer is ministerial correction date of answer 08/08/2014 answer text <p> </p><p> </p><p>The following table shows the average passport processing times in days for <br>each week.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>The data is not stored in a way that enables us to provide monthly averages.<br><br>We do not hold data on non-straightforward average processing times prior to <br>April 2012.</p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/08/2014 10:11:46 answering member 1530 label Biography information for James Brokenshire attachment 1 file name Copy of 199385 David Hanson.fin. table.xls title Passport processing times previous answer version 342 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58344

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the longest time is for which a passport application has been waiting to be processed from receipt at the passport office to delivery to applicant for (a) new applications and (b) applications for renewal of passport in the period from 1 January 2014 to 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	199391
	answer	answer is ministerial correction date of answer 12/09/2014 answer text <p /> <p>In the period to which you refer, the longest waiting time for completion of (a) a new application and (b) for a renewal was both 135 days. In the case of <br>the new application, the applicant failed to provide the required supporting documentation with their application. Her Majesty's Passport Office (HMPO)<br>made five separate requests, over the next three months for the documentationto be supplied. The applicant finally supplied the documents over four months after the date of the application. HMPO issued the passport eight days afterreceipt of the documentation. In the case of the renewal, an application was made to renew a child’s passport with a change of name. HMPO wrote to the parent on seven occasions seeking additional information concerning parental responsibility and agreement to the change of name. A court order confirmingthe change of name was forwarded by the applicant over four months afterthe date of application. The passport was issued seven days after receipt of the court order.</p><p /> answering member constituency Lewes answering member printed Norman Baker question first answered 12/09/2014 09:25:39 answering member 28 label Biography information for Norman Baker previous answer version 343 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58447

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Migrants: Detainees
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, if she will hold an inquiry into trends in the number of deaths of individuals detained in immigration detention.
	tabling member constituency	Brent Central
	tabling member printed	Sarah Teather
	uin	199416
	answer	answer is ministerial correction date of answer 22/07/2014 answer text <p> </p><p> </p><p>Any death in immigration detention is a tragic event and each death is subject <br>to independent investigation, as appropriate, by the police, the Coroner and <br>the Prisons and Probation Ombudsman. <br><br>Any recommendations made by the investigating authorities are thoroughly <br>examined to see how they can be used to help prevent further tragedies across <br>the detention estate and action plans are drawn up to monitor their <br>implementation. <br><br>For example, firm written reminders were issued to all suppliers on the <br>requirements of the current Detention Services Order on use of handcuffs, which <br>was followed up by a workshop on their appropriate use and the importance of <br>proper risk assessments. Recommendations relevant to medical care for detainees <br>have been shared with NHS England to inform their commissioning of healthcare <br>services from 1 September 2014.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 11:37:08 answering member 1530 label Biography information for James Brokenshire previous answer version 356 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	1170 label Biography information for Sarah Teather