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442244
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-01-07more like thismore than 2016-01-07
star this property date less than 2016-01-04more like thismore than 2016-01-04
star this property date tabled less than 2016-01-04more like thismore than 2016-01-04
star this property ddp created less than 2016-01-04T19:20:47.217Zmore like thismore than 2016-01-04T19:20:47.217Z
star this property ddp modified less than 2016-01-11T16:18:47.480Zmore like thismore than 2016-01-11T16:18:47.480Z
star this property answering body
Cabinet Office more like this
star this property question status Tabled more like this
star this property answering dept id 53 more like this
unstar this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
unstar this property hansard heading Cabinet Papers more like this
star this property house id 1 more like this
star this property identifier 20872 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-01-07T17:18:32.067Zmore like thismore than 2016-01-07T17:18:32.067Z
star this property question first ministerially corrected
less than 2016-01-11T10:35:02.247Zmore like thismore than 2016-01-11T10:35:02.247Z
star this property question text To ask the Minister for the Cabinet Office, when he plans to release Cabinet papers for the 1986-1988 period to the National Archives. more like this
star this property session
2015/16 more like this
star this property session number 1 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2015/16 20872 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 20872 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>Cabinet papers for the period 1986-<del class="ministerial">1989</del> <ins class="ministerial">1988</ins>have already been transferred to the National Archives. Transparency is at the heart of this Government's agenda and we are publishing unprecedented amounts of information.</p> more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
442245
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-01-07more like thismore than 2016-01-07
star this property date less than 2016-01-04more like thismore than 2016-01-04
star this property date tabled less than 2016-01-04more like thismore than 2016-01-04
star this property ddp created less than 2016-01-04T19:20:48.183Zmore like thismore than 2016-01-04T19:20:48.183Z
star this property ddp modified less than 2016-01-13T12:30:50.907Zmore like thismore than 2016-01-13T12:30:50.907Z
star this property answering body
Cabinet Office more like this
star this property question status Tabled more like this
star this property answering dept id 53 more like this
unstar this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
unstar this property hansard heading Cabinet Papers more like this
star this property house id 1 more like this
star this property identifier 20873 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-01-07T17:18:32.13Zmore like thismore than 2016-01-07T17:18:32.13Z
star this property question first ministerially corrected
less than 2016-01-12T11:45:25.823Zmore like thismore than 2016-01-12T11:45:25.823Z
star this property question text To ask the Minister for the Cabinet Office, if he will publish a timetable for disclosure of Cabinet papers for the 1986-1988 period. more like this
star this property session
2015/16 more like this
star this property session number 1 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2015/16 20873 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 20873 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>Cabinet papers for the period 1986-<del class="ministerial">1989</del> <ins class="ministerial">1988</ins>have already been transferred to the National Archives. Transparency is at the heart of this Government's agenda and we are publishing unprecedented amounts of information.</p> more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
442246
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-01-07more like thismore than 2016-01-07
star this property date less than 2016-01-04more like thismore than 2016-01-04
star this property date tabled less than 2016-01-04more like thismore than 2016-01-04
star this property ddp created less than 2016-01-04T19:20:49.167Zmore like thismore than 2016-01-04T19:20:49.167Z
star this property ddp modified less than 2016-01-12T12:17:08.513Zmore like thismore than 2016-01-12T12:17:08.513Z
star this property answering body
Cabinet Office more like this
star this property question status Tabled more like this
star this property answering dept id 53 more like this
unstar this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
unstar this property hansard heading Cabinet Papers more like this
star this property house id 1 more like this
star this property identifier 20874 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-01-07T17:18:32.177Zmore like thismore than 2016-01-07T17:18:32.177Z
star this property question first ministerially corrected
less than 2016-01-12T11:45:16.327Zmore like thismore than 2016-01-12T11:45:16.327Z
star this property question text To ask the Minister for the Cabinet Office, what communications his Department has had with the National Archives on the release of Cabinet papers for the 1986-1988 period. more like this
star this property session
2015/16 more like this
star this property session number 1 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2015/16 20874 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 20874 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>Cabinet papers for the period 1986-<del class="ministerial">1989</del> <ins class="ministerial">1988</ins> have already been transferred to the National Archives. Transparency is at the heart of this Government's agenda and we are publishing unprecedented amounts of information.</p> more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
423597
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2015-10-28more like thismore than 2015-10-28
star this property date less than 2015-10-23more like thismore than 2015-10-23
star this property date tabled less than 2015-10-23more like thismore than 2015-10-23
star this property ddp created less than 2015-10-23T18:13:12.337Zmore like thismore than 2015-10-23T18:13:12.337Z
star this property ddp modified less than 2015-11-25T16:18:02.523Zmore like thismore than 2015-11-25T16:18:02.523Z
star this property answering body
Home Office more like this
star this property question status Tabled more like this
star this property answering dept id 1 more like this
unstar this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
unstar this property hansard heading Children: Deportation more like this
star this property house id 1 more like this
star this property identifier 13206 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2015-11-25T15:46:52.22Zmore like thismore than 2015-11-25T15:46:52.22Z
star this property question first ministerially corrected
less than 2016-02-09T11:01:14.89Zmore like thismore than 2016-02-09T11:01:14.89Z
star this property question text To ask the Secretary of State for the Home Department, how many former unaccompanied asylum-seeking children were removed to (a) Afghanistan, (b) Syria, (c) Libya, (d) Iraq, (e) Iran and (f) Albania in each year between 2007 and 2015; and if she will make a statement. more like this
star this property session
2015/16 more like this
star this property session number 1 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2015/16 13206 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 13206 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p><del class="ministerial">The table below provides the requested information:</del></p><p> </p><table><tbody><tr><td><p><del class="ministerial"><strong>Removed in Year</strong></del></p></td><td><p><del class="ministerial"><strong>Afghanistan</strong></del></p></td><td><p><del class="ministerial"><strong>Albania</strong></del></p></td><td><p><del class="ministerial"><strong>Iran (Islamic Republic of)</strong></del></p></td><td><p><del class="ministerial"><strong>Iraq</strong></del></p></td><td><p><del class="ministerial"><strong>Libya (Arab Republic)</strong></del></p></td><td><p><del class="ministerial"><strong>Syrian Arab Republic</strong></del></p></td><td><p><del class="ministerial"><strong>Grand Total</strong></del></p></td></tr><tr><td><p><del class="ministerial">2007</del></p></td><td><p><del class="ministerial">46</del></p></td><td><p><del class="ministerial">214</del></p></td><td><p><del class="ministerial">3</del></p></td><td><p><del class="ministerial">16</del></p></td><td><p> </p></td><td><p> </p></td><td><p><del class="ministerial">279</del></p></td></tr><tr><td><p><del class="ministerial">2008</del></p></td><td><p><del class="ministerial">59</del></p></td><td><p><del class="ministerial">114</del></p></td><td><p><del class="ministerial">13</del></p></td><td><p><del class="ministerial">37</del></p></td><td><p> </p></td><td><p> </p></td><td><p><del class="ministerial">223</del></p></td></tr><tr><td><p><del class="ministerial">2009</del></p></td><td><p><del class="ministerial">98</del></p></td><td><p><del class="ministerial">57</del></p></td><td><p><del class="ministerial">8</del></p></td><td><p><del class="ministerial">47</del></p></td><td><p> </p></td><td><p> </p></td><td><p><del class="ministerial">210</del></p></td></tr><tr><td><p><del class="ministerial">2010</del></p></td><td><p><del class="ministerial">138</del></p></td><td><p><del class="ministerial">31</del></p></td><td><p><del class="ministerial">4</del></p></td><td><p><del class="ministerial">28</del></p></td><td><p> </p></td><td><p><del class="ministerial">1</del></p></td><td><p><del class="ministerial">202</del></p></td></tr><tr><td><p><del class="ministerial">2011</del></p></td><td><p><del class="ministerial">180</del></p></td><td><p><del class="ministerial">23</del></p></td><td><p><del class="ministerial">1</del></p></td><td><p><del class="ministerial">22</del></p></td><td><p> </p></td><td><p> </p></td><td><p><del class="ministerial">226</del></p></td></tr><tr><td><p><del class="ministerial">2012</del></p></td><td><p><del class="ministerial">83</del></p></td><td><p><del class="ministerial">24</del></p></td><td><p><del class="ministerial">4</del></p></td><td><p><del class="ministerial">16</del></p></td><td><p><del class="ministerial">1</del></p></td><td><p> </p></td><td><p><del class="ministerial">128</del></p></td></tr><tr><td><p><del class="ministerial">2013</del></p></td><td><p><del class="ministerial">113</del></p></td><td><p><del class="ministerial">31</del></p></td><td><p><del class="ministerial">3</del></p></td><td><p><del class="ministerial">23</del></p></td><td><p><del class="ministerial">1</del></p></td><td><p> </p></td><td><p><del class="ministerial">171</del></p></td></tr><tr><td><p><del class="ministerial">2014</del></p></td><td><p><del class="ministerial">59</del></p></td><td><p><del class="ministerial">36</del></p></td><td><p><del class="ministerial">1</del></p></td><td><p><del class="ministerial">14</del></p></td><td><p><del class="ministerial">1</del></p></td><td><p> </p></td><td><p><del class="ministerial">111</del></p></td></tr><tr><td><p><del class="ministerial">2015</del></p></td><td><p><del class="ministerial">15</del></p></td><td><p><del class="ministerial">46</del></p></td><td><p><del class="ministerial">3</del></p></td><td><p><del class="ministerial">2</del></p></td><td><p> </p></td><td><p> </p></td><td><p><del class="ministerial">66</del></p></td></tr><tr><td><p><del class="ministerial"><strong>Grand Total</strong></del></p></td><td><p><del class="ministerial"><strong>791</strong></del></p></td><td><p><del class="ministerial"><strong>576</strong></del></p></td><td><p><del class="ministerial"><strong>40</strong></del></p></td><td><p><del class="ministerial"><strong>205</strong></del></p></td><td><p><del class="ministerial"><strong>3</strong></del></p></td><td><p><del class="ministerial"><strong>1</strong></del></p></td><td><p><del class="ministerial"><strong>1616</strong></del></p></td></tr></tbody></table><p> </p><p><del class="ministerial">The above data was produced on 26 October 2015. The information relating to removals of former unaccompanied asylum seeking children in 2015 details removals up to 30 June 2015.</del></p><p><ins class="ministerial">The number of former unaccompanied asylum-seeking children removed between 2007 and 31 December 2015, is shown in the following table:</ins></p><p><ins class="ministerial"> </ins></p><table><tbody><tr><td><p><ins class="ministerial"><strong> </strong></ins></p></td><td colspan="6"><p><ins class="ministerial"><strong>Removal Destination</strong></ins></p></td><td><p><ins class="ministerial"><strong> </strong></ins></p></td></tr><tr><td><p><ins class="ministerial"><strong>Removed in Year</strong></ins></p></td><td><p><ins class="ministerial"><strong>Afghanistan</strong></ins></p></td><td><p><ins class="ministerial"><strong>Albania</strong></ins></p></td><td><p><ins class="ministerial"><strong>Iran</strong></ins></p></td><td><p><ins class="ministerial"><strong>Iraq</strong></ins></p></td><td><p><ins class="ministerial"><strong>Libya</strong></ins></p></td><td><p><ins class="ministerial"><strong>Syria</strong></ins></p></td><td><p><ins class="ministerial"><strong>Total</strong></ins></p></td></tr><tr><td><p><ins class="ministerial">2007</ins></p></td><td><p><ins class="ministerial">159</ins></p></td><td><p><ins class="ministerial">378</ins></p></td><td><p><ins class="ministerial">7</ins></p></td><td><p><ins class="ministerial">56</ins></p></td><td><p><ins class="ministerial">1</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">601</ins></p></td></tr><tr><td><p><ins class="ministerial">2008</ins></p></td><td><p><ins class="ministerial">159</ins></p></td><td><p><ins class="ministerial">203</ins></p></td><td><p><ins class="ministerial">21</ins></p></td><td><p><ins class="ministerial">126</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">509</ins></p></td></tr><tr><td><p><ins class="ministerial">2009</ins></p></td><td><p><ins class="ministerial">232</ins></p></td><td><p><ins class="ministerial">95</ins></p></td><td><p><ins class="ministerial">12</ins></p></td><td><p><ins class="ministerial">153</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">492</ins></p></td></tr><tr><td><p><ins class="ministerial">2010</ins></p></td><td><p><ins class="ministerial">321</ins></p></td><td><p><ins class="ministerial">57</ins></p></td><td><p><ins class="ministerial">9</ins></p></td><td><p><ins class="ministerial">69</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">456</ins></p></td></tr><tr><td><p><ins class="ministerial">2011</ins></p></td><td><p><ins class="ministerial">433</ins></p></td><td><p><ins class="ministerial">36</ins></p></td><td><p><ins class="ministerial">4</ins></p></td><td><p><ins class="ministerial">57</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">1</ins></p></td><td><p><ins class="ministerial">531</ins></p></td></tr><tr><td><p><ins class="ministerial">2012</ins></p></td><td><p><ins class="ministerial">234</ins></p></td><td><p><ins class="ministerial">35</ins></p></td><td><p><ins class="ministerial">4</ins></p></td><td><p><ins class="ministerial">64</ins></p></td><td><p><ins class="ministerial">1</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">338</ins></p></td></tr><tr><td><p><ins class="ministerial">2013</ins></p></td><td><p><ins class="ministerial">269</ins></p></td><td><p><ins class="ministerial">47</ins></p></td><td><p><ins class="ministerial">3</ins></p></td><td><p><ins class="ministerial">72</ins></p></td><td><p><ins class="ministerial">1</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">392</ins></p></td></tr><tr><td><p><ins class="ministerial">2014</ins></p></td><td><p><ins class="ministerial">154</ins></p></td><td><p><ins class="ministerial">45</ins></p></td><td><p><ins class="ministerial">2</ins></p></td><td><p><ins class="ministerial">38</ins></p></td><td><p><ins class="ministerial">1</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">240</ins></p></td></tr><tr><td><p><ins class="ministerial">2015</ins></p></td><td><p><ins class="ministerial">57</ins></p></td><td><p><ins class="ministerial">106</ins></p></td><td><p><ins class="ministerial">6</ins></p></td><td><p><ins class="ministerial">22</ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial"> - </ins></p></td><td><p><ins class="ministerial">191</ins></p></td></tr><tr><td><p><ins class="ministerial"><strong>Total</strong></ins></p></td><td><p><ins class="ministerial"><strong>2018</strong></ins></p></td><td><p><ins class="ministerial"><strong>1002</strong></ins></p></td><td><p><ins class="ministerial"><strong>68</strong></ins></p></td><td><p><ins class="ministerial"><strong>657</strong></ins></p></td><td><p><ins class="ministerial"><strong>4</strong></ins></p></td><td><p><ins class="ministerial"><strong>1</strong></ins></p></td><td><p><ins class="ministerial"><strong>3,750</strong></ins></p></td></tr></tbody></table><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">Note: This is live management information and subject to change.</ins></p><p>Removal of former unaccompanied asylum seeking children will only take place after their asylum claim has been finally determined, including any appeal hearing, and it has been established that there is no risk of persecution, or of a breach of the European Convention on Human Rights, upon return to their Home Country. After a former unaccompanied asylum seeking child is over eighteen years of age, and found not to be at risk upon return to their home country, their removal will be managed in line with our usual arrangements for the safe and secure return of failed asylum seekers who do not leave the UK voluntarily.</p>
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
657004
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-12-15more like thismore than 2016-12-15
star this property date less than 2016-12-12more like thismore than 2016-12-12
star this property date tabled less than 2016-12-12more like thismore than 2016-12-12
star this property ddp created less than 2016-12-12T23:30:47.270Zmore like thismore than 2016-12-12T23:30:47.270Z
star this property answering body
Cabinet Office more like this
star this property question status Tabled more like this
star this property answering dept id 53 more like this
unstar this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
star this property ddp modified
less than 2016-12-13T23:45:21.637Zmore like thismore than 2016-12-13T23:45:21.637Z
less than 2016-12-16T13:06:03.189Zmore like thismore than 2016-12-16T13:06:03.189Z
unstar this property hansard heading Electronic Government: Proof of Identity more like this
star this property house id 1 more like this
star this property identifier 57168 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-12-15T17:28:31.727Zmore like thismore than 2016-12-15T17:28:31.727Z
star this property question first ministerially corrected
less than 2016-12-16T12:34:59.577Zmore like thismore than 2016-12-16T12:34:59.577Z
star this property question text To ask the Minister for the Cabinet Office, pursuant to the Answer of 8 December 2016 to Question 56146, how many people registering their identity have used the service to (a) report a medical condition that affects their driving, (b) renew a short-term medical driving licence, (c) check their income tax for the current year, (d) get a state pension statement, (e) sign into their personal tax account, (f) view or share driving licence information, (g) apply for universal credit, (h) claim for redundancy and monies owed, (i) file a self assessment tax return, (j) update rural payment details, (k) assist friends or family with their tax and (l) check or update company car tax details. more like this
star this property session
2016/17 more like this
star this property session number 2 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2016/17 57168 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 57168 more like this
star this property version 2 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>The number of new verified identity accounts used to register and access the following government services since <a href="http://gov.uk/" target="_blank">GOV.UK</a> Verify went into public beta on the 14th October <del class="ministerial">2016,</del> <ins class="ministerial">2014,</ins> is as follows:</p><table><tbody><tr><td><p><strong>Government service</strong></p></td><td><p><strong>New verified accounts used to register and access a service (LOA2)</strong></p></td><td><p><strong>New basic accounts used to register and access a service (LOA1)</strong></p></td></tr><tr><td><p>Claim for redundancy and monies owed</p></td><td><p>42,875</p></td></tr><tr><td><p>Update rural payment details</p></td><td><p>13,754</p></td></tr><tr><td><p>View or share driving licence information</p></td><td><p>24,482</p></td></tr><tr><td><p>Apply for universal credit</p></td><td><p>29,307</p></td></tr><tr><td><p>Check or update company car tax details</p></td><td><p>49,088</p></td></tr><tr><td><p>Assist friends or family with their tax</p></td><td><p>1,929</p></td></tr><tr><td><p>Sign into their personal tax account</p></td><td><p>43,539</p></td></tr><tr><td><p>File a self assessment tax return</p></td><td><p>234,904</p></td></tr><tr><td><p>Check their income tax for the current year</p></td><td><p>24,961</p></td></tr><tr><td><p>Get a state pension statement</p></td><td><p>62,587</p></td></tr><tr><td><p>Report a medical condition that affects their driving</p></td><td><p>979</p></td></tr><tr><td><p>Renew a short-term medical driving licence</p></td><td><p>545</p></td></tr></tbody></table><p> </p><p> </p>
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
523596
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-06-13more like thismore than 2016-06-13
star this property date less than 2016-06-07more like thismore than 2016-06-07
star this property date tabled less than 2016-06-07more like thismore than 2016-06-07
star this property ddp created less than 2016-06-07T22:18:32.343Zmore like thismore than 2016-06-07T22:18:32.343Z
star this property answering body
Ministry of Justice more like this
star this property question status Tabled more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property ddp modified
less than 2016-06-13T10:25:13.503Zmore like thismore than 2016-06-13T10:25:13.503Z
less than 2016-10-05T10:34:05.880Zmore like thismore than 2016-10-05T10:34:05.880Z
unstar this property hansard heading Birmingham Prison more like this
star this property house id 1 more like this
star this property identifier 39844 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-09-30T09:17:39.417Zmore like thismore than 2016-09-30T09:17:39.417Z
star this property question first ministerially corrected
less than 2016-10-05T10:02:36.853Zmore like thismore than 2016-10-05T10:02:36.853Z
star this property question text To ask the Secretary of State for Justice, how much was levied in respect of financial remedies in each key performance indicator designated in respect of the contractual agreement between his Department and G4S Care and Justice Services (UK) Limited at HM Prison Birmingham in each year since 2011. more like this
star this property session
2016/17 more like this
star this property session number 2 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2016/17 39844 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 39844 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>Well-run prisons are fundamental to the proper functioning of our justice system, and a vital part of our reform plans. Private providers play an important role in the prison estate. Performance of all providers is closely monitored and we will not hesitate to take action where standards fall short.</p><p> </p><p>All private prisons are managed by a full-time, on-site controller. Where a provider fails to meet the expected level of performance, financial remedies can be applied. This ensures that providers are incentivised to properly support the rehabilitation of offenders through a safe, decent and secure regime.</p><p> </p><p>The attached table provides a breakdown of financial remedies applied for both HMP Birmingham and HMP Oakwood (HMP Featherstone II was the working name during construction of HMP Oakwood).</p><p> </p><p>No financial remedies were applied at either prison in 2011/12. Operation of HMP Birmingham transferred from HM Prison Service to G4S Justice Services in October 2011. HMP Oakwood opened in April 2012.</p>
star this property attachment
1
unstar this property file name 39844 & 39594 Birmingham & Oakwood Finanical Remedies.xlsx more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
523610
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-06-13more like thismore than 2016-06-13
star this property date less than 2016-06-07more like thismore than 2016-06-07
star this property date tabled less than 2016-06-07more like thismore than 2016-06-07
star this property ddp created less than 2016-06-07T22:18:51.470Zmore like thismore than 2016-06-07T22:18:51.470Z
star this property answering body
Ministry of Justice more like this
star this property question status Tabled more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property ddp modified
less than 2016-06-13T10:22:26.880Zmore like thismore than 2016-06-13T10:22:26.880Z
less than 2016-10-05T10:34:04.101Zmore like thismore than 2016-10-05T10:34:04.101Z
unstar this property hansard heading Featherstone Prison more like this
star this property house id 1 more like this
star this property identifier 39594 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-09-30T09:17:40.667Zmore like thismore than 2016-09-30T09:17:40.667Z
star this property question first ministerially corrected
less than 2016-10-05T10:02:47.723Zmore like thismore than 2016-10-05T10:02:47.723Z
star this property question text To ask the Secretary of State for Justice, how much has been levied in financial remedies relating to each key performance indicator in the contractual agreement between his Department and HM Prison Featherstone II in each year since 2011. more like this
star this property session
2016/17 more like this
star this property session number 2 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2016/17 39594 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 39594 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property answer text <p>Well-run prisons are fundamental to the proper functioning of our justice system, and a vital part of our reform plans. Private providers play an important role in the prison estate. Performance of all providers is closely monitored and we will not hesitate to take action where standards fall short.</p><p> </p><p>All private prisons are managed by a full-time, on-site controller. Where a provider fails to meet the expected level of performance, financial remedies can be applied. This ensures that providers are incentivised to properly support the rehabilitation of offenders through a safe, decent and secure regime.</p><p> </p><p>The attached table provides a breakdown of financial remedies applied for both HMP Birmingham and HMP Oakwood (HMP Featherstone II was the working name during construction of HMP Oakwood).</p><p> </p><p>No financial remedies were applied at either prison in 2011/12. Operation of HMP Birmingham transferred from HM Prison Service to G4S Justice Services in October 2011. HMP Oakwood opened in April 2012.</p>
star this property attachment
1
unstar this property file name 39844 & 39594 Birmingham & Oakwood Finanical Remedies.xlsx more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
348024
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2015-06-04more like thismore than 2015-06-04
star this property date less than 2015-06-02more like thismore than 2015-06-02
star this property date tabled less than 2015-06-02more like thismore than 2015-06-02
star this property ddp created less than 2015-06-02T23:02:29.097Zmore like thismore than 2015-06-02T23:02:29.097Z
star this property ddp modified less than 2015-07-13T11:46:20.377Zmore like thismore than 2015-07-13T11:46:20.377Z
star this property answering body
Department for Education more like this
star this property question status Tabled more like this
star this property answering dept id 60 more like this
unstar this property answering dept short name Education more like this
star this property answering dept sort name Education more like this
unstar this property hansard heading Teachers: Labour Turnover more like this
star this property house id 1 more like this
star this property identifier 853 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2015-06-10T11:49:39.07Zmore like thismore than 2015-06-10T11:49:39.07Z
star this property question first ministerially corrected
less than 2015-07-08T14:43:46.633Zmore like thismore than 2015-07-08T14:43:46.633Z
star this property question text To ask the Secretary of State for Education, how many Teach First teachers in each (a) subject and (b) parliamentary constituency (i) began teaching and (ii) left the teaching profession in each of the last five years. more like this
star this property session
2015/16 more like this
star this property session number 1 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2015/16 853 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 853 more like this
star this property version 1 more like this
star this property written parliamentary question type Ordinary more like this
star this property answer
answer
unstar this property answer text <p>The first table below shows the number of Teach First teachers in each subject that began teaching in each of the last five years. The number of trainees starting is increasing annually including to STEM subjects, and the geographical spread is widening.</p><p> </p><table><tbody><tr><td><p><strong>Qualified Teacher Status Subject</strong></p></td><td><p><strong>2010/11</strong></p></td><td><p><strong>2011/12</strong></p></td><td><p><strong>2012/13</strong></p></td><td><p><strong>2013/14</strong></p></td><td><p><strong>2014/15</strong></p></td></tr><tr><td><p>Art</p></td><td><p>3</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p>Business Studies</p></td><td><p>24</p></td><td><p>21</p></td><td><p>12</p></td><td><p>14</p></td><td><p>14</p></td></tr><tr><td><p>Citizenship</p></td><td><p>25</p></td><td><p>9</p></td><td><p>6</p></td><td><p>10</p></td><td><p>0</p></td></tr><tr><td><p>Design and Technology</p></td><td><p>3</p></td><td><p>10</p></td><td><p>5</p></td><td><p>6</p></td><td><p>8</p></td></tr><tr><td><p>English</p></td><td><p>160</p></td><td><p>194</p></td><td><p>222</p></td><td><p>255</p></td><td><p>302</p></td></tr><tr><td><p>Geography</p></td><td><p>19</p></td><td><p>15</p></td><td><p>26</p></td><td><p>44</p></td><td><p>46</p></td></tr><tr><td><p>History</p></td><td><p>23</p></td><td><p>33</p></td><td><p>39</p></td><td><p>47</p></td><td><p>53</p></td></tr><tr><td><p>ICT</p></td><td><p>12</p></td><td><p>15</p></td><td><p>18</p></td><td><p>15</p></td><td><p>10</p></td></tr><tr><td><p>Maths</p></td><td><p>125</p></td><td><p>172</p></td><td><p>187</p></td><td><p>262</p></td><td><p>217</p></td></tr><tr><td><p>MFL</p></td><td><p>33</p></td><td><p>45</p></td><td><p>76</p></td><td><p>81</p></td><td><p>86</p></td></tr><tr><td><p>Music</p></td><td><p>7</p></td><td><p>14</p></td><td><p>13</p></td><td><p>13</p></td><td><p>12</p></td></tr><tr><td><p>Primary</p></td><td><p>18</p></td><td><p>81</p></td><td><p>170</p></td><td><p>226</p></td><td><p>344</p></td></tr><tr><td><p>Primary EYFS</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>16</p></td><td><p>39</p></td></tr><tr><td><p>RE</p></td><td><p>14</p></td><td><p>18</p></td><td><p>15</p></td><td><p>18</p></td><td><p>18</p></td></tr><tr><td><p>Science</p></td><td><p>84</p></td><td><p>127</p></td><td><p>187</p></td><td><p>194</p></td><td><p>221</p></td></tr><tr><td><p>Unknown</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>The following table shows the number of Teach First teachers in each subject that left the teaching profession in each of the last five years.</p><p> </p><table><tbody><tr><td><strong>Qualified Teacher Status </strong><strong> Subject</strong></td><td><p><strong>2010/11</strong></p></td><td><p><strong>2011/12</strong></p></td><td><p><strong>2012/13</strong></p></td><td><p><strong>2013/14</strong></p></td><td><p><strong>2014/15</strong></p></td></tr><tr><td><p>Art</p></td><td><p>2</p></td><td><p>2</p></td><td><p>1</p></td><td><p>0</p></td><td><p>1</p></td></tr><tr><td><p>Business Studies</p></td><td><p>10</p></td><td><p>9</p></td><td><p>7</p></td><td><p>14</p></td><td><p><del class="ministerial">19</del><ins class="ministerial">7</ins></p></td></tr><tr><td><p>Citizenship</p></td><td><p>18</p></td><td><p>9</p></td><td><p>16</p></td><td><p>11</p></td><td><p><del class="ministerial">16</del><ins class="ministerial">8</ins></p></td></tr><tr><td><p>Design and Technology</p></td><td><p>1</p></td><td><p>4</p></td><td><p>3</p></td><td><p>6</p></td><td><p><del class="ministerial">9</del><ins class="ministerial">3</ins></p></td></tr><tr><td><p>English</p></td><td><p>49</p></td><td><p>69</p></td><td><p>99</p></td><td><p>103</p></td><td><p><del class="ministerial">345</del><ins class="ministerial">120</ins></p></td></tr><tr><td><p>Geography</p></td><td><p>9</p></td><td><p>8</p></td><td><p>14</p></td><td><p>13</p></td><td><p><del class="ministerial">53</del><ins class="ministerial">13</ins></p></td></tr><tr><td><p>History</p></td><td><p>12</p></td><td><p>16</p></td><td><p>13</p></td><td><p>20</p></td><td><p><del class="ministerial">64</del><ins class="ministerial">22</ins></p></td></tr><tr><td><p>ICT</p></td><td><p>8</p></td><td><p>7</p></td><td><p>8</p></td><td><p>10</p></td><td><p><del class="ministerial">22</del><ins class="ministerial">9</ins></p></td></tr><tr><td><p>Maths</p></td><td><p>40</p></td><td><p>66</p></td><td><p>88</p></td><td><p>115</p></td><td><p><del class="ministerial">333</del><ins class="ministerial">107</ins></p></td></tr><tr><td><p>MFL</p></td><td><p>14</p></td><td><p>12</p></td><td><p>22</p></td><td><p>32</p></td><td><p><del class="ministerial">115</del><ins class="ministerial">43</ins></p></td></tr><tr><td><p>Music</p></td><td><p>8</p></td><td><p>3</p></td><td><p>4</p></td><td><p>8</p></td><td><p><del class="ministerial">16</del><ins class="ministerial">4</ins></p></td></tr><tr><td><p>Primary</p></td><td><p>5</p></td><td><p>28</p></td><td><p>26</p></td><td><p>67</p></td><td><p><del class="ministerial">285</del><ins class="ministerial">94</ins></p></td></tr><tr><td><p>Primary EYFS</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td><td><p><del class="ministerial">19</del><ins class="ministerial">3</ins></p></td></tr><tr><td><p>RE</p></td><td><p>9</p></td><td><p>12</p></td><td><p>14</p></td><td><p>5</p></td><td><p><del class="ministerial">27</del><ins class="ministerial">9</ins></p></td></tr><tr><td><p>Science</p></td><td><p>40</p></td><td><p>64</p></td><td><p>84</p></td><td><p>84</p></td><td><p><del class="ministerial">256</del><ins class="ministerial">87</ins></p></td></tr><tr><td><p>Unknown</p></td><td><p>4</p></td><td><p>3</p></td><td><p>2</p></td><td><p>0</p></td><td><p>0</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>Notes:</p><p> </p><p>Data for those in the second table gives a summary of those who left teaching either when on, or after completing, the Teach First Leadership Development Programme. This includes all those who have completed the Teach First programme since the first cohort in 2003. The data also includes those who have left more than once – for example an individual who leaves the profession in one year, returned, and then left the profession once more – for example someone taking career breaks and/or maternity leave.</p><p> </p><p> </p><p> </p><p>Please see detailed tables in Appendix 1 (separate excel file) for data on Teach First teachers in each parliamentary constituency that began teaching in each of the last five years as well as those that left the teaching profession in each of the last five years.</p><p> </p>
star this property attachment
1
unstar this property file name 853 Appendix- teach first teachers entering and leaving B.xlsx more like this
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
573995
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-09-06more like thismore than 2016-09-06
star this property date less than 2016-09-02more like thismore than 2016-09-02
star this property date tabled less than 2016-09-02more like thismore than 2016-09-02
star this property ddp created less than 2016-09-02T18:10:23.847Zmore like thismore than 2016-09-02T18:10:23.847Z
star this property answering body
HM Treasury more like this
star this property question status Tabled more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property ddp modified
less than 2016-09-02T18:19:09.416Zmore like thismore than 2016-09-02T18:19:09.416Z
less than 2016-12-02T12:04:05.612Zmore like thismore than 2016-12-02T12:04:05.612Z
unstar this property hansard heading Concentrix: Standards more like this
star this property house id 1 more like this
star this property identifier 44834 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-09-12T16:34:43.927Zmore like thismore than 2016-09-12T16:34:43.927Z
star this property question first ministerially corrected
less than 2016-12-02T11:32:10.56Zmore like thismore than 2016-12-02T11:32:10.56Z
star this property question text To ask Mr Chancellor of the Exchequer, what estimate he has made of the number of current tax credit cases that are not being dealt with within the target timescale agreed with Concentrix. more like this
star this property session
2016/17 more like this
star this property session number 2 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2016/17 44834 more like this
star this property type
WrittenParliamentaryQuestion
unstar this property uin 44834 more like this
star this property version 1 more like this
star this property written parliamentary question type Ordinary more like this
star this property answer
answer
unstar this property answer text <p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.</p><p> </p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended</p><p> </p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.</p><p> </p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.</p><p> </p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.</p><p> </p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.</p><p> </p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.</p><p> </p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.</p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.</p><p> </p><table><tbody><tr><td><p><strong>Appeals</strong></p></td><td><p><strong>Number Received</strong></p></td></tr><tr><td><p>2014/15</p></td><td><p><del class="ministerial">0</del><ins class="ministerial">3</ins></p></td></tr><tr><td><p>2015/16</p></td><td><p><del class="ministerial">365</del><ins class="ministerial">383</ins></p></td></tr><tr><td><p>2016/17 to <del class="ministerial">mid-</del><ins class="ministerial">31</ins>August 16</p></td><td><p><del class="ministerial">167</del><ins class="ministerial">169</ins></p></td></tr><tr><td><p><strong>Mandatory Reconsiderations</strong></p></td><td><p><strong>Number Received</strong></p></td></tr><tr><td><p>2014/15</p></td><td><p><del class="ministerial">436</del><ins class="ministerial">76</ins></p></td></tr><tr><td><p>2015/16</p></td><td><p><del class="ministerial">2042</del><ins class="ministerial">7904</ins></p></td></tr><tr><td><p>2016/17 to <del class="ministerial">mid-</del><ins class="ministerial">31</ins>August 16</p></td><td><p><del class="ministerial">7989</del><ins class="ministerial">3495</ins></p></td></tr></tbody></table><p> </p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.</p><p> </p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.</p><p> </p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.</p><p> </p><p>However, if a claimant believes that an incorrect decision<del class="ministerial">s</del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.</p><p> </p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.</p><p> </p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.</p><p> </p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.</p><p> </p>
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this
573996
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2016-09-06more like thismore than 2016-09-06
star this property date less than 2016-09-02more like thismore than 2016-09-02
star this property date tabled less than 2016-09-02more like thismore than 2016-09-02
star this property ddp created less than 2016-09-02T18:10:24.893Zmore like thismore than 2016-09-02T18:10:24.893Z
star this property answering body
HM Treasury more like this
star this property question status Tabled more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property ddp modified
less than 2016-09-02T18:19:10.586Zmore like thismore than 2016-09-02T18:19:10.586Z
less than 2016-12-02T12:03:05.501Zmore like thismore than 2016-12-02T12:03:05.501Z
unstar this property hansard heading Concentrix: Telephone Services more like this
star this property house id 1 more like this
star this property identifier 44829 more like this
star this property legislature
25259
star this property parliament number 56 more like this
star this property question first answered
less than 2016-09-12T16:34:45.147Zmore like thismore than 2016-09-12T16:34:45.147Z
star this property question first ministerially corrected
less than 2016-12-02T11:31:05.067Zmore like thismore than 2016-12-02T11:31:05.067Z
star this property question text To ask Mr Chancellor of the Exchequer, what the (a) average and (b) maximum waiting time for telephone calls to be answered by Concentrix has been since the start of his Department's contract with that company. more like this
star this property session
2016/17 more like this
star this property session number 2 more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property title House of Commons Tabled Parliamentary Question 2016/17 44829 more like this
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WrittenParliamentaryQuestion
unstar this property uin 44829 more like this
star this property version 1 more like this
star this property written parliamentary question type Ordinary more like this
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answer
unstar this property answer text <p>HM Revenue and Customs (HMRC) and SYNNEX-Concentrix have arrangements for regular and frequent communications including weekly and monthly meetings as well as other discussions on a day-to-day basis.</p><p> </p><p>Since the beginning of the contract between SYNNEX-Concentrix and HMRC in November 2014 to 11 September 2016, SYNNEX-Concentrix have considered around 667,000 cases of which around 103,000 cases have been amended</p><p> </p><p>The total savings in Annually Managed Expenditure were £2.3 million in 2014-15, £122.3 million in 2015-16 and £159.5 million in 2016-17 to mid- August 2016. The total to date is £284.1 million since commencement of the contract in November 14.</p><p> </p><p>SYNNEX-Concentrix has achieved the 75 day service level agreement throughout the contract period to date.</p><p> </p><p>Since the contract variation in October 2015 to the end of August 2016, there have been a) 13 Amber Green Failures, b) 9 Amber failures, c) 10 red failures and d) 13 Black Failures of Key Performance Indicators. During this same period there have been 1,410 checks of these indicators.</p><p> </p><p>Since the start of the contract, the average waiting time for SYNNEX-Concentrix to answer telephone calls has been 6 minutes and 53 seconds and the maximum waiting time for one individual was 1 hour 5 minutes and 34 seconds.</p><p> </p><p>Since the contract commenced in November 2014 to mid-August 2016, the average length of time taken between SYNNEX-Concentrix starting to work a mandatory reconsideration and SYNNEX-Concentrix making a decision is 23 days.</p><p> </p><p>These cases are not generally erroneous, but tend to arise when further information is provided by the claimant, allowing SYNNEX-Concentrix to review the case after the initial decision has been made.</p><p>There are currently no tax credit Mandatory Reconsiderations being worked by SYNNEX-Concentrix that are over the target timescale. The table below provides the number of mandatory reconsiderations and appeals that have been received in each financial year since the commencement of the contract.</p><p> </p><table><tbody><tr><td><p><strong>Appeals</strong></p></td><td><p><strong>Number Received</strong></p></td></tr><tr><td><p>2014/15</p></td><td><p><del class="ministerial">0</del><ins class="ministerial">3</ins></p></td></tr><tr><td><p>2015/16</p></td><td><p><del class="ministerial">365</del><ins class="ministerial">383</ins></p></td></tr><tr><td><p>2016/17 to <del class="ministerial">mid-</del><ins class="ministerial">31</ins>August 16</p></td><td><p><del class="ministerial">167</del><ins class="ministerial">169</ins></p></td></tr><tr><td><p><strong>Mandatory Reconsiderations</strong></p></td><td><p><strong>Number Received</strong></p></td></tr><tr><td><p>2014/15</p></td><td><p><del class="ministerial">436</del><ins class="ministerial">76</ins></p></td></tr><tr><td><p>2015/16</p></td><td><p><del class="ministerial">2042</del><ins class="ministerial">7904</ins></p></td></tr><tr><td><p>2016/17 to <del class="ministerial">mid-</del><ins class="ministerial">31</ins>August 16</p></td><td><p><del class="ministerial">7989</del><ins class="ministerial">3495</ins></p></td></tr></tbody></table><p> </p><p>The total number of appeals received is about 0.08% of all decisions SYNNEX-Concentrix made in the same period. The total number of Mandatory Reconsiderations received is about 1.6% of all decisions SYNNEX-Concentrix made.</p><p> </p><p>Tax credits claimants are asked to provide information within 30 days when undergoing checks for error and fraud.</p><p> </p><p>The information about the estimate of the number of recipients of child tax credit and working tax credit whose payments have been erroneously stopped in each year from 2010 to date is not available in the form requested.</p><p> </p><p>However, if a claimant believes that an incorrect decision<del class="ministerial">s</del> has been made, they are able to request a review (now known as a Mandatory Reconsideration). If a claimant believes the review decision to be wrong, they may appeal to an independent tribunal. During reviews or at appeal, additional information is often provided that could have supported the original claim, had it been made available earlier in the process. The proportion of reviews and appeals that result in the original decision being changed remains small in proportion to the total number of cases processed.</p><p> </p><p>Tax credits are often reinstated when information to support the claim is provided after the initial decision has been taken. Since November 2014 to mid-August 2016 the Contractor has amended 6,755 decisions following the receipt of a mandatory reconsideration. Since the start of the contract to mid-August 2016 the Authority has amended 280 decisions following consideration of customer appeals from a total of around 660,000 cases where SYNNEX-Concentrix has completed its checks.</p><p> </p><p>HMRC does not hold information on how many of these were reinstated following a cancellation and how many were adjusted following an amendment to an award.</p><p> </p><p>For reasons of commercial sensitivity, HMRC does not disclose its intent around either Clauses B5 or E6 of the contract. For similar reasons, HMRC does not publish the reports completed at the end of each Measurement Period at this time nor disclose the number and value of fines and penalties incurred by SYNNEX-Concentrix under its contract with HMRC.</p><p> </p>
star this property creator
4473
star this property label Biography information for Louise Haigh remove filter
star this property publisher 25259
star this property tabling member
4473
unstar this property label Biography information for Louise Haigh more like this