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89924

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:16
	ddp modified	06/02/2015 18:59:50
	answering body	The Lord Chairman of Committees
	question status	Tabled
	answering dept id	200
	answering dept short name
	answering dept sort name	Chairman of Committees (HoL)
	hansard heading	House of Lords: Software
	house id	2
	identifier	HL1766
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	22/09/2014 12:33:15
	question text	To ask the Chairman of Committees how many Members of the House of Lords have been unable to access features such as their emails and calendars since the switch to Office 365.
	session	2014/15
	session number	4
	tabling member printed	Baroness Finlay of Llandaff
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1766
	type	WrittenParliamentaryQuestion
	uin	HL1766
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>Between 14<sup>th</sup> July and 31<sup>st</sup> August, PICT logged cases from 237 Members which directly related to issues resulting from the migration of their mailboxes to Microsoft Office 365. The cases covered a wide variety of issues including reconfiguration of desktops, laptops and mobile devices; we do not know the number of Members who were unable to access their email or calendar.</p><p> </p><p>PICT apologises for the problems that the implementation of Office 365 caused for some Members of the House of Lords.</p> question first answered 22/09/2014 12:33:15 answering member 2124
	creator	3609 label Biography information for Baroness Finlay of Llandaff
	publisher	25277 pref label House of Lords
	tabling member	3609 label Biography information for Baroness Finlay of Llandaff

89925

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:17
	ddp modified	06/02/2015 18:59:51
	answering body	The Lord Chairman of Committees
	question status	Tabled
	answering dept id	200
	answering dept short name
	answering dept sort name	Chairman of Committees (HoL)
	hansard heading	Parliamentary Information and Communications Technology Service
	house id	2
	identifier	HL1767
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	22/09/2014 12:29:51
	question text	To ask the Chairman of Committees what is the mean and maximum time delay for PICT to answer telephone helpline calls from Members of the House of Lords.
	session	2014/15
	session number	4
	tabling member printed	Baroness Finlay of Llandaff
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1767
	type	WrittenParliamentaryQuestion
	uin	HL1767
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>The mean and maximum time for PICT to answer telephone calls to extension 2001 (the PICT Service Desk) is set out by month in the table below. These figures represent all calls to the Service Desk. Unfortunately, it is not possible to produce figures for specific customer groups.</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Mean wait (minutes: seconds)</strong></p></td><td><p><strong>Maximum time delay (minutes: seconds)</strong></p></td></tr><tr><td><p>January 2014</p></td><td><p>01:52</p></td><td><p>24:14</p></td></tr><tr><td><p>February 2014</p></td><td><p>01:27</p></td><td><p>21:37</p></td></tr><tr><td><p>March 2014</p></td><td><p>01:42</p></td><td><p>17:45</p></td></tr><tr><td><p>April 2014</p></td><td><p>01:23</p></td><td><p>20:22</p></td></tr><tr><td><p>May 2014</p></td><td><p>01:56</p></td><td><p>19:26</p></td></tr><tr><td><p>June 2014</p></td><td><p>02:41</p></td><td><p>35:00</p></td></tr><tr><td><p>July 2014</p></td><td><p>03:29</p></td><td><p>29:41</p></td></tr><tr><td><p>August 2014</p></td><td><p>02:55</p></td><td><p>27:26</p></td></tr></tbody></table><p> </p><p>PICT aims to answer 80% of calls in 20 seconds or less and 90% of calls in 60 seconds or less.</p> question first answered 22/09/2014 12:29:51 answering member 2124
	creator	3609 label Biography information for Baroness Finlay of Llandaff
	publisher	25277 pref label House of Lords
	tabling member	3609 label Biography information for Baroness Finlay of Llandaff

89894

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:02
	ddp modified	06/02/2015 18:58:51
	answering body	Attorney General
	question status	Tabled
	answering dept id	88
	answering dept short name	Attorney General
	answering dept sort name	Attorney General
	hansard heading	Offences against Children: Rotherham
	house id	2
	identifier	HL1736
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 11:27:55
	question text	To ask Her Majesty’s Government what consideration they are giving to bringing criminal charges for conspiracy and misconduct in a public office against any officials, social workers, councillors and police officers who failed to take action against child abusers and rapists, as outlined in the report by Professor Jay, <i>Independent Inquiry into Child Sexual Exploitation in Rotherham (1997 – 2013)</i>.
	session	2014/15
	session number	4
	tabling member printed	Lord Blencathra
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1736
	type	WrittenParliamentaryQuestion
	uin	HL1736
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p> </p><p>South Yorkshire Police is currently conducting a number of investigations which relate to the period covered by the report. As these are ongoing investigations it would be inappropriate to make further comment. The CPS will consider all potential offences referred to it by the police in accordance with the two-stage test set out in the <em>Code for Crown Prosecutors</em>.</p><p> </p> question first answered 15/09/2014 11:27:55 answering member 630
	creator	497 label Biography information for Lord Blencathra
	publisher	25277 pref label House of Lords
	tabling member	497 label Biography information for Lord Blencathra

89899

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:04
	ddp modified	06/02/2015 18:58:58
	answering body	Department for Business, Innovation and Skills
	question status	Tabled
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Consumers: Protection
	house id	2
	identifier	HL1741
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 11:10:30
	question text	To ask Her Majesty’s Government, further to the comments by the Parliamentary Under-Secretary of State for Business, Innovation and Skills, Jenny Willott, on 13 May (HC Deb, col 691), whether they will set out the additional guidance produced by the Trading Standards Institute in relation to the cited consumer regulations of December 2013.
	session	2014/15
	session number	4
	tabling member printed	Baroness Hayter of Kentish Town
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1741
	type	WrittenParliamentaryQuestion
	uin	HL1741
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p> </p><p>Guidance on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 has been produced by the Trading Standards Institute, and is available at <a href="http://www.businesscompanion.info/" target="_blank">http://www.businesscompanion.info/</a>. This guidance is updated regularly, and we have asked TSI to consider providing clarification on ticket sales as part of these updates.</p><p> </p> question first answered 15/09/2014 11:10:30 answering member 4284
	creator	4159 label Biography information for Baroness Hayter of Kentish Town
	publisher	25277 pref label House of Lords
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

89917

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:13
	ddp modified	06/02/2015 18:59:40
	answering body	Department for Business, Innovation and Skills
	question status	Tabled
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Supermarkets: Competition
	house id	2
	identifier	HL1759
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	08/09/2014 12:18:45
	question text	To ask Her Majesty’s Government whether they plan to lay before Parliament the statutory instrument recommended by the Groceries Code Adjudicator to the Secretary of State for Business, Innovation and Skills on the maximum level of fine that can be applied for a breach of the Code; and if so, when.
	session	2014/15
	session number	4
	tabling member printed	The Lord Bishop of St Albans
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1759
	type	WrittenParliamentaryQuestion
	uin	HL1759
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p> </p><p>The Government intends to bring legislation before Parliament this autumn to set the maximum level of fine that the Groceries Code Adjudicator may impose in respect of breaches of the Groceries Supply Code of Practice.</p><p> </p><p> </p><p> </p> question first answered 08/09/2014 12:18:45 answering member 4284
	creator	4308 label Biography information for The Lord Bishop of St Albans
	publisher	25277 pref label House of Lords
	tabling member	4308 label Biography information for The Lord Bishop of St Albans

89906

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:07
	ddp modified	06/02/2015 18:59:07
	answering body	Cabinet Office
	question status	Tabled
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Government Departments: Unpaid Work
	house id	2
	identifier	HL1748
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 09:38:44
	question text	To ask Her Majesty’s Government how they intend further to support young people from low-income families in accessing government internship and work experience opportunities within the Palace of Westminster.
	session	2014/15
	session number	4
	tabling member printed	Lord Verjee
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1748
	type	WrittenParliamentaryQuestion
	uin	HL1748
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>Placement schemes are a matter for the House authorities. I encourage the noble Lord to pursue this issue with the House authorities.</p><p> </p> question first answered 15/09/2014 09:38:44 answering member 1816
	creator	4299 label Biography information for Lord Verjee
	publisher	25277 pref label House of Lords
	tabling member	4299 label Biography information for Lord Verjee

89907

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:07
	ddp modified	06/02/2015 18:59:09
	answering body	Cabinet Office
	question status	Tabled
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Parliament: Unpaid Work
	house id	2
	identifier	HL1749
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 09:38:41
	question text	To ask Her Majesty’s Government what discussions they have had with the administrations of the House of Commons and House of Lords about supporting young people from low-income families in accessing internship and work experience opportunities within the Palace of Westminster.
	session	2014/15
	session number	4
	tabling member printed	Lord Verjee
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1749
	type	WrittenParliamentaryQuestion
	uin	HL1749
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>Placement schemes are a matter for the House authorities. I encourage the noble Lord to pursue this issue with the House authorities.</p><p> </p> question first answered 15/09/2014 09:38:41 answering member 1816
	creator	4299 label Biography information for Lord Verjee
	publisher	25277 pref label House of Lords
	tabling member	4299 label Biography information for Lord Verjee

89942

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:25
	ddp modified	06/02/2015 19:00:16
	answering body	Department for Communities and Local Government
	question status	Tabled
	answering dept id	7
	answering dept short name	Communities and Local Government
	answering dept sort name	Communities and Local Government
	hansard heading	Antisemitism
	house id	2
	identifier	HL1784
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 11:42:57
	question text	To ask Her Majesty’s Government when they last conducted an assessment of levels of anti-semitism in the United Kingdom; and what plans they have for future such assessments.
	session	2014/15
	session number	4
	tabling member printed	Lord Patten
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1784
	type	WrittenParliamentaryQuestion
	uin	HL1784
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p> </p><p>The <a href="http://en.wikipedia.org/wiki/Association_of_Chief_Police_Officers" target="_blank">Association of Chief Police Officers</a>' National Community Tension Team regularly produces a 'Community Impact Assessment' which contains an assessment on the state of community relations, this includes the level of antisemitism. This material is not shared with the public, as it contains operational policing information. The National Community Tension Team liaises with the Community Security Trust at the national level on behalf of the police service. Police Forces with significant Jewish communities liaise closely at the local level.</p><p> </p><p>The <a href="http://en.wikipedia.org/wiki/Association_of_Chief_Police_Officers" target="_blank">Association of Chief Police Officers</a>’ also publishes its recorded antisemitic crime data annually on the True Vision website at: <a href="http://www.report-it.org.uk/hate_crime_data1" target="_blank">http://www.report-it.org.uk/hate_crime_data1</a></p><p> </p><p> </p><p> </p> question first answered 15/09/2014 11:42:57 answering member 4210
	creator	1137 label Biography information for Lord Patten
	publisher	25277 pref label House of Lords
	tabling member	1137 label Biography information for Lord Patten

89900

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:04
	ddp modified	06/02/2015 18:58:59
	answering body	Department for Culture Media and Sport
	question status	Tabled
	answering dept id	10
	answering dept short name	Culture, Media and Sport
	answering dept sort name	Culture, Media and Sport
	hansard heading	Gambling: Internet
	house id	2
	identifier	HL1742
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 12:02:34
	question text	To ask Her Majesty’s Government when further guidance will be provided to online poker gambling companies and their software providers in respect of the latest licence conditions and codes of practice guidance relating to the Gambling (Licensing and Advertising) Act 2014, the sharing of information to prevent cheating, money laundering, crime and problem gambling, and the investigation of customer complaints.
	session	2014/15
	session number	4
	tabling member printed	Lord Mancroft
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1742
	type	WrittenParliamentaryQuestion
	uin	HL1742
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>The Gambling Commission has no immediate plans to add to the guidance already given, but will add answers to any specific questions or points that may emerge in the Commission’s Frequently Asked Questions blog.</p> question first answered 15/09/2014 12:02:34 answering member 1916
	creator	1833 label Biography information for Lord Mancroft
	publisher	25277 pref label House of Lords
	tabling member	1833 label Biography information for Lord Mancroft

89901

	human indexable
	published
	registered interest
	answer date	15/09/2014
	date	01/09/2014
	date tabled	01/09/2014
	ddp created	01/09/2014 20:08:05
	ddp modified	06/02/2015 18:59:00
	answering body	Department for Culture Media and Sport
	question status	Tabled
	answering dept id	10
	answering dept short name	Culture, Media and Sport
	answering dept sort name	Culture, Media and Sport
	hansard heading	Gambling: Internet
	house id	2
	identifier	HL1743
	legislature	25277 pref label House of Lords
	parliament number	55
	question first answered	15/09/2014 12:03:45
	question text	To ask Her Majesty’s Government whether they will clarify which elements of the Remote Gambling and Software Technical Standards are considered mandatory; and whether they have received any communication from businesses about the clarity of the guidance relating to those Standards.
	session	2014/15
	session number	4
	tabling member printed	Lord Mancroft
	title	House of Lords Tabled Parliamentary Question 2014/15 HL1743
	type	WrittenParliamentaryQuestion
	uin	HL1743
	version	1
	written parliamentary question type	Ordinary
	answer	answer answer text <p>The Remote Gambling and Software Technical Standards clearly differentiate between requirements which are mandatory and those provisions which are guidance. The Government has not received any communication from businesses about the guidance.</p> question first answered 15/09/2014 12:03:45 answering member 1916
	creator	1833 label Biography information for Lord Mancroft
	publisher	25277 pref label House of Lords
	tabling member	1833 label Biography information for Lord Mancroft