 |
answer text |
<p>The Government expects energy suppliers to treat their customers fairly and reasonably,
while doing all they can to support consumers struggling to pay their bills.</p><p>
</p><p>As part of Government’s efforts to increase transparency around prepayment
meter installations, it has announced a five-point plan. My Rt. Hon. Friend the Secretary
of State has written to energy suppliers calling on them voluntarily to stop the practice
of forcibly installing prepayment meters. He has also called on suppliers to make
greater effort to help the most vulnerable, such as offers of additional credit, debt
forgiveness or tools such as debt advice.</p>
|
 |
