Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member printed question first answered answering member label
tabling member	label

Search

1675026

	registered interest
	date	04/12/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what steps they are taking to mitigate financial burdens to households which arise from malfunctioning smart meters leading to an inaccurate energy bill.
	tabling member printed	Lord Taylor of Warwick
	uin	HL846
	answer	answer is ministerial correction date of answer 08/12/2023 answer text <p>Energy suppliers are obligated under licence conditions to ensure their customers’ smart meters continue to function. Ofgem is responsible for regulating energy suppliers against their obligations. The Department is actively working with suppliers to increase the number operating in smart mode.</p><p> </p><p>Around 92% of smart meters are operating as they should. Smart meters not operating in smart mode will continue to record consumption accurately like a traditional meter, with meter readings taken manually to ensure billing on the basis of actual energy use.</p><p> </p><p>Government encourages any consumer experiencing a loss of smart services to speak to their supplier for further advice and remedy.</p> answering member printed Lord Callanan question first answered 08/12/2023 09:48:34 answering member 4336 label Biography information for Lord Callanan
	tabling member	1796 label Biography information for Lord Taylor of Warwick

1662658

	registered interest
	date	02/10/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what assessment they have made of cases of energy supply companies using (1) coercive techniques, and (2) untrue statements, to try to compel customers to install smart meters.
	tabling member printed	Lord Truscott
	uin	HL10483
	answer	answer is ministerial correction date of answer 16/10/2023 answer text <p>Energy suppliers must treat customers fairly in line with their Standards of Conduct licence obligations, behave in a fair, honest, appropriate, and professional manner to ensure that consumers receive the right information to make decisions about their energy supply and have a positive experience when dealing with their supplier.</p><p> </p><p>The Government expects energy suppliers to fulfil their regulatory obligations. Ofgem is responsible for regulating energy suppliers against their obligations.</p> answering member printed Lord Callanan question first answered 16/10/2023 14:54:44 answering member 4336 label Biography information for Lord Callanan
	tabling member	3682 label Biography information for Lord Truscott

1588995

	registered interest
	date	23/02/2023
	answering body	Department for Energy Security and Net Zero
	answering dept id	215
	answering dept short name	Energy Security and Net Zero
	answering dept sort name	Energy Security and Net Zero
	hansard heading	Energy: Meters
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask His Majesty's Government what proportion of eligible households on prepayment meters in (1) Leicester, and (2) Leicestershire, have redeemed their Energy Bills Support Scheme vouchers.
	tabling member printed	The Lord Bishop of Leicester
	uin	HL5841
	answer	answer is ministerial correction date of answer 09/03/2023 answer text <p>The Energy Bills Support Scheme (EBSS) for Great Britain publishes transparency data on gov.uk. These show that across October, November and December 2022, 71% of issued vouchers were redeemed in Leicester Local Authority (LA), and 76% in the LAs comprising the rest of Leicestershire. Full breakdown in the table below.</p><p> </p><table><tbody><tr><td><p><strong>Local authority</strong></p></td><td><p><strong>October, November and December 2022 number of vouchers issued</strong></p></td><td><p> </p></td><td><p><strong>October, November and December 2022 number of vouchers redeemed</strong></p></td><td><p><strong>% Vouchers Redeemed</strong></p></td><td><p> </p></td></tr><tr><td><p><strong>Leicester</strong></p></td><td><p><strong>38,220</strong></p></td><td><p> </p></td><td><p><strong>27,040</strong></p></td><td><p><strong>71%</strong></p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Blaby</p></td><td><p>3,360</p></td><td><p> </p></td><td><p>2,620</p></td><td><p>78%</p></td><td><p> </p></td></tr><tr><td><p>Charnwood</p></td><td><p>7,280</p></td><td><p> </p></td><td><p>5,410</p></td><td><p>74%</p></td><td><p> </p></td></tr><tr><td><p>Harborough</p></td><td><p>2,380</p></td><td><p> </p></td><td><p>1,730</p></td><td><p>73%</p></td><td><p> </p></td></tr><tr><td><p>Hinckley and Bosworth</p></td><td><p>4,620</p></td><td><p> </p></td><td><p>3,560</p></td><td><p>77%</p></td><td><p> </p></td></tr><tr><td><p>Melton</p></td><td><p>2,430</p></td><td><p> </p></td><td><p>1,830</p></td><td><p>75%</p></td><td><p> </p></td></tr><tr><td><p>North West Leicestershire</p></td><td><p>5,690</p></td><td><p> </p></td><td><p>4,400</p></td><td><p>77%</p></td><td><p> </p></td></tr><tr><td><p>Oadby and Wigston</p></td><td><p>2,270</p></td><td><p> </p></td><td><p>1,690</p></td><td><p>74%</p></td><td><p> </p></td></tr><tr><td><p><strong>Leicestershire (excluding Leicester)</strong></p></td><td><p><strong>28,030</strong></p></td><td><p> </p></td><td><p><strong>21,240</strong></p></td><td><p><strong>76%</strong></p></td><td><p> </p></td></tr></tbody></table> answering member printed Lord Callanan question first answered 09/03/2023 16:10:03 answering member 4336 label Biography information for Lord Callanan
	tabling member	4947 label Biography information for The Lord Bishop of Leicester