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100009
unstar this property registered interest false more like this
star this property date less than 2014-10-20more like thismore than 2014-10-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Unemployed People: Travel more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government what financial assistance is given to help young people on benefits with the travel costs associated with attending job interviews. more like this
star this property tabling member printed
Lord Roberts of Llandudno more like this
star this property uin HL2224 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p /> <p>All Jobcentre Plus District Managers have access to the Flexible Support Fund, that they can use to supplement mainstream services and to tailor support to the needs of individuals and the local area. A proportion of this fund will be spent by their Work Services Teams on discretionary awards to individual claimants, which could include helping with travel costs to attend job interviews.</p> more like this
star this property answering member printed Lord Freud more like this
star this property question first answered
less than 2014-10-23T15:06:09.3638452Zmore like thismore than 2014-10-23T15:06:09.3638452Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
3691
unstar this property label Biography information for Lord Roberts of Llandudno more like this
92745
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government how many Access to Work advisers have received (1) awareness training in the implications for a particular disability, and (2) training to enable them to work constructively with employers. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1981 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL1982 more like this
HL1983 more like this
HL1986 more like this
star this property question first answered
less than 2014-10-23T15:24:38.7372062Zmore like thismore than 2014-10-23T15:24:38.7372062Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this
92746
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government how they are monitoring the approaches taken by Access to Work advisers during the assessment and decision-making process, and what measures they are taking to ensure consistency. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1982 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL1981 more like this
HL1983 more like this
HL1986 more like this
star this property question first answered
less than 2014-10-23T15:24:39.3903552Zmore like thismore than 2014-10-23T15:24:39.3903552Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this
92747
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government what is their assessment of the service delivery standards for the Access to Work scheme. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1983 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL1981 more like this
HL1982 more like this
HL1986 more like this
star this property question first answered
less than 2014-10-23T15:24:39.4716823Zmore like thismore than 2014-10-23T15:24:39.4716823Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this
92748
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government how they are currently engaging in dialogue with organisations, employers and individuals to guarantee best practice throughout the Access to Work scheme. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1984 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>The Department for Work and Pensions has conducted a series of meetings and workshops this year with users, disabled people's organisations, employers and other experts to ensure that Access to Work builds on its success in a way that is sustainable and ensures that we can help as many disabled people to fulfil their potential in the workplace as possible.</p><p> </p><p>It is right that larger employers make a contribution to supporting their staff, but we are looking more widely at how we can better support employers to recruit and retain disabled people. We have already made a significant concession on cost share by exempting small employers from cost share, potentially saving businesses with fewer than 50 staff up to £2,400 for each employee who uses the scheme.</p> more like this
star this property answering member printed Lord Freud more like this
star this property grouped question UIN HL1985 more like this
star this property question first answered
less than 2014-10-23T14:21:18.5352272Zmore like thismore than 2014-10-23T14:21:18.5352272Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this
92749
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government what assessment they have made of the impact of the Access to Work scheme’s allocations on employers’ ability to employ large numbers of disabled employees. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1985 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>The Department for Work and Pensions has conducted a series of meetings and workshops this year with users, disabled people's organisations, employers and other experts to ensure that Access to Work builds on its success in a way that is sustainable and ensures that we can help as many disabled people to fulfil their potential in the workplace as possible.</p><p> </p><p>It is right that larger employers make a contribution to supporting their staff, but we are looking more widely at how we can better support employers to recruit and retain disabled people. We have already made a significant concession on cost share by exempting small employers from cost share, potentially saving businesses with fewer than 50 staff up to £2,400 for each employee who uses the scheme.</p> more like this
star this property answering member printed Lord Freud more like this
star this property grouped question UIN HL1984 more like this
star this property question first answered
less than 2014-10-23T14:21:19.3113748Zmore like thismore than 2014-10-23T14:21:19.3113748Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this
92750
unstar this property registered interest false more like this
star this property date less than 2014-10-13more like thismore than 2014-10-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
star this property hansard heading Access to Work Programme more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords remove filter
star this property question text To ask Her Majesty’s Government what steps they are taking to consider individual and local requirements in the provision of Access to Work support for deaf people. more like this
star this property tabling member printed
Lord Hunt of Kings Heath more like this
star this property uin HL1986 more like this
star this property answer
answer
star this property is ministerial correction false remove filter
star this property date of answer remove filter
star this property answer text <p>All 128 Access to Work advisers receive training which includes Disability Awareness, Decision Making, Equality &amp; Diversity, Negotiating Skills and Effective Communications. In addition, Access to Work have specialist adviser teams focussing on hearing impaired and visually impaired customers, and also a team to assist customers with mental health conditions. These teams receive additional training, which includes input from suppliers, disability charities and other disability led groups. Also as part of the standard adviser training, staff undertake Influencing Skills and Constructive Conversations training to enable them to work effectively with employers.</p><p> </p><p>Access to Work advisers have standardised work instructions to help ensure consistency during the evaluation and decision making process. However, all Access to Work awards are agreed on an individual basis, taking account of a customer’s disability, job role and the barriers they are facing. Standards are monitored using a Quality Assurance Framework which includes the quality of telephone conversations with customers and employers, and the consistency and accuracy of decisions and financial awards.</p><p> </p><p>Access to Work aims to contact customers within 7 working days and give 80% of all decisions in 15 working days. Time sensitive requests, such as customer support requirements at interview, are prioritised and are supported by a 5 working day service standard. Demand for Access to Work, particularly new applications, grew during 2013/14 and customer volumes continue to grow in 2014/15.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL1981 more like this
HL1982 more like this
HL1983 more like this
star this property question first answered
less than 2014-10-23T15:24:39.5654326Zmore like thismore than 2014-10-23T15:24:39.5654326Z
star this property answering member
3893
star this property label Biography information for Lord Freud more like this
unstar this property tabling member
2024
unstar this property label Biography information for Lord Hunt of Kings Heath more like this