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1020641
registered interest false more like this
date less than 2018-12-06more like thismore than 2018-12-06
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Insolvency remove filter
house id 1 more like this
legislature
25259
pref label House of Commons remove filter
question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to protect consumers who are owed goods or services from a company which has ceased trading without any apparent residual assets, particularly in cases where the registered owner has a record of previous companies dissolving in similar circumstances. more like this
tabling member constituency Ayr, Carrick and Cumnock remove filter
tabling member printed
Bill Grant remove filter
uin 199903 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-12-14more like thismore than 2018-12-14
answer text <p>Where a business collapses with no assets there are limited opportunities for consumers to obtain refunds, but the Government has issued guidance to help Insolvency Practitioners to highlight the best options to consumers.</p><p> </p><p>Where a consumer has paid by credit card and not received the goods or the services they have paid for there are extra protections where those goods cost between £100 and £30,000. In these cases, the consumer can claim back the total value of their prepayment by contacting their credit card issuing company. Consumers who purchased goods by debit card may also be able to claim through a chargeback scheme as long as they do this within a certain time period (normally 120 days). Further information on chargeback can be found at: <a href="http://www.theukcardsassociation.org.uk/individual/chargeback-for-credit-and-debit-card-purchases.asp" target="_blank">http://www.theukcardsassociation.org.uk/individual/chargeback-for-credit-and-debit-card-purchases.asp</a>.</p><p> </p><p>In August 2018, the Government announced its intention to extend existing powers to investigate, disqualify and prosecute directors of insolvent companies to also cover former directors of dissolved companies. This includes instances of directors repeatedly dissolving companies and leaving behind debts and other liabilities – often to the detriment of small businesses, consumers and employees.</p>
answering member constituency Rochester and Strood more like this
answering member printed Kelly Tolhurst more like this
question first answered
less than 2018-12-14T13:39:15.007Zmore like thismore than 2018-12-14T13:39:15.007Z
answering member
4487
label Biography information for Kelly Tolhurst more like this
tabling member
4605
label Biography information for Bill Grant more like this