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1135496

	registered interest
	date	28/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of the reasons for unsuccessful applications for universal credit.
	tabling member constituency	Delyn
	tabling member printed	David Hanson
	uin	270712
	answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>Where claim closure is considered, a number of checks are conducted before claim closure is undertaken.</p><p> </p><p>The assessment we have made of the Universal Credit Full Service claims that were declared in January 2019 is as follows: Applications were unsuccessful and closed prior to the first payment for a variety of reasons. These include ineligibility, nil entitlement, insufficient evidence, claim withdrawal and non-compliance with the Universal Credit process.</p><p> </p><p>For claimants that need support with their Universal Credit application, the Citizen’s Advice Help to Claim service is available, offering tailored, practical support online, over the phone, and face-to-face.</p><p><strong> </strong></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 08/07/2019 16:55:29 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	533 label Biography information for David Hanson

1135492

	registered interest
	date	28/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many claims for universal credit have been closed due to the claimant not responding to an email or online request broken down by length of time in each year since its introduction.
	tabling member constituency	Delyn
	tabling member printed	David Hanson
	uin	270708
	answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>The information requested is not held by the Department.</p><p> </p><p>The following table shows the number of claims closed and reason for closure for both new claims prior to payment and claims that were in payment:</p><p><a href="http://qna.files.parliament.uk/qna-attachments/964153/original/Universal%20Credit%20claim%20closurer%20reasons.pdf" target="_blank">http://qna.files.parliament.uk/qna-attachments/964153/original/Universal%20Credit%20claim%20closurer%20reasons.pdf</a></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 08/07/2019 11:06:35 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	533 label Biography information for David Hanson

1135491

	registered interest
	date	28/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what proportion of people applying for an advance claim for universal credit receive the payment (a) on the same day as their application, (b) on the following day, (c) within two days, (d) within three days, (e) within four days and (f) after four days.
	tabling member constituency	Delyn
	tabling member printed	David Hanson
	uin	270707
	answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>The data requested is not held. We aim to pay advances on Universal Credit within 72 hours. However, an advance can be paid on the same day to the claimant, where necessary.</p><p> </p><p>Applications for a Universal Credit advance can be made in a number of ways: in person, by telephone and also online. To identify and collate the total number of applications made would incur disproportionate cost. Consequently, we do not hold the information requested.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 08/07/2019 11:28:44 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	533 label Biography information for David Hanson