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1657190
unstar this property registered interest false more like this
star this property date less than 2023-09-01more like thismore than 2023-09-01
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Home Office: Digital Technology remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
unstar this property question text To ask the Secretary of State for the Home Department, what steps their Department is taking to improve its digital services to provide better (a) accessibility and (b) user experience for the public. more like this
star this property tabling member constituency Solihull more like this
star this property tabling member printed
Julian Knight more like this
unstar this property uin 196834 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2023-09-11more like thismore than 2023-09-11
star this property answer text <p>The <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=JgwFvMWfIfcCoi1x9bgyUFB4mPpR5mOv6CLQ3nbHnDQ%3D&amp;reserved=0" target="_blank">Home Office Digital, Data and Technology strategy</a> refers to accessibility several times and we have published our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdesign.homeoffice.gov.uk%2Faccessibility&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253197895453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=TxULRiNAvrOLcKEGLG5WVsGjPQPVynk9EDLDlIdvoPk%3D&amp;reserved=0" target="_blank">Accessibility Standard and guidance</a>.</p><p>Our Accessibility Assurance team has 4 consultants. They drive greater accessibility of the products developed/procured/used by Home Office, to reduce the risks that disabled people cannot use our services. ​They improve the capability, confidence and culture of teams to meet our Accessibility Standard and legal requirements.​ Together we develop and embed the standard into processes and professions, then assess the efficacy of controls to meet it​.</p><p>For example our intranet team recently influenced Microsoft to fix a number of accessibility issues in SharePoint which will benefit our own users and others around the world.</p><p>We provide a monthly Introduction to Accessibility course that is open to all staff and mandatory for those working in user centred design. After a year of training our Quality Assurance and Test colleagues, embedded in delivery teams, have taken on primary responsibility for testing against the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2FWCAG21%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=UQgbZWDFLGGpCb3GN6PlLXytDm276rWB6doXvHTp6v0%3D&amp;reserved=0" target="_blank">Web Content Accessibility Guidelines</a>.</p><p>We are organisational members of the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.accessibilityassociation.org%2Fs%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=jrfslHNX36KfppOEM0R1RTwLzzgW1fqZf%2Bh2wkIYO5c%3D&amp;reserved=0" target="_blank">International Association for Accessibility Professionals</a> and the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbusinessdisabilityforum.org.uk%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wku%2Fc8lBik48JSJbw2%2B%2BDg%2FVNY1bK7wX6%2BJWpkOV5Kg%3D&amp;reserved=0" target="_blank">Business Disablity Forum</a> as well as managing the cross-government accessibility community. We use these to stay abreast of the latest thinking and good practices.We are also working strategically across government on procurement policy, to get the commercial sector to supply accessible products for staff and public users.</p><p>User-centred design (UCD) and accessibility are integral to our approach to improve usability of the Home Office's digital services. We are committed to making our services and products more usable in our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fhome-office-digital-data-and-technology-strategy-2024%2Fhome-office-digital-data-and-technology-strategy-2024%23be-product-centric&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=1fH7Hq44fS7xhT6pkGF74%2FAknyTMp%2BXuLb%2B%2Bbe%2Bnucs%3D&amp;reserved=0" target="_blank">Home Office Digital, Data and Technology strategy</a> and departmental outcome delivery plan.</p><p>The Home Office has a thriving community of over 300 practitioners in UCD, which comprises User Research, Interaction Design, Service Design and Content Design roles. Our UCD practitioners are deployed across projects in migration and borders, public protection and internal services. There is a professional support and management structure in place to oversee and develop our practice and provide assurance, tools and training to ensure our work is of high quality.</p><p>Our community of practitioners follow the best practice from the <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fservice-manual%2Fservice-standard&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=uZtF%2B7xGzZOh5PGs9BuR4dEt2pqDmFw4tbrpP6yLDeo%3D&amp;reserved=0" target="_blank">Government Service Standard</a>, which places the emphasis on understanding user's needs. We also have a usability testing facility in Croydon and we are a Market Research Society Company Partner.</p><p>Our current focus in UCD is growing our community through permanent recruitment and our <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhodigital.blog.gov.uk%2Fcategory%2Frecruitment%2Fdigital-career-development-programme%2F&amp;data=05%7C01%7CDDaTPQInbox%40homeoffice.gov.uk%7C5317c07c631a4487f62208dbad3dcf36%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638294253198051682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=7YpsuMQQi0RhEk5dDT2cJekbrRFCF0RreqzVnxoTg3c%3D&amp;reserved=0" target="_blank">digital development programme</a>.</p>
star this property answering member constituency Croydon South more like this
star this property answering member printed Chris Philp more like this
star this property question first answered
less than 2023-09-11T14:44:52.017Zmore like thismore than 2023-09-11T14:44:52.017Z
star this property answering member
4503
unstar this property label Biography information for Chris Philp more like this
star this property tabling member
4410
star this property label Biography information for Julian Knight more like this
1536071
unstar this property registered interest false more like this
star this property date less than 2022-10-25more like thismore than 2022-10-25
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Home Office: Digital Technology remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
unstar this property question text To ask the Secretary of State for the Home Department, what training her Department provides to (a) officials, (b) ministers and (c) secretaries of state on digital security. more like this
star this property tabling member constituency Glasgow East more like this
star this property tabling member printed
David Linden more like this
unstar this property uin 71241 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2022-11-02more like thismore than 2022-11-02
star this property answer text <p>(a) The Home Office provides Security and Data Protection training to all its officials every 2 Years and the course duration 1 hour 35 minutes. Officials can access this learning via <a href="https://ehdg.cx.ukg.oraclecloud.com/app/answers/detail/a_id/5453" target="_blank">Civil Service Learning (CSL) website</a>.</p><p>The Home Office does not advise on training for (b) ministers and (c) secretaries of state, this is managed by the Cabinet Office.</p> more like this
star this property answering member constituency Croydon South more like this
star this property answering member printed Chris Philp more like this
star this property question first answered
less than 2022-11-02T14:31:47.52Zmore like thismore than 2022-11-02T14:31:47.52Z
star this property answering member
4503
unstar this property label Biography information for Chris Philp more like this
star this property tabling member
4640
star this property label Biography information for David Linden more like this
1167365
unstar this property registered interest false more like this
star this property date less than 2019-10-30more like thismore than 2019-10-30
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Home Office: Digital Technology remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
unstar this property question text To ask the Secretary of State for the Home Department, who is responsible for digitisation in her Department; and what mechanisms the person with responsibility for digitisation uses to champion digitisation. more like this
star this property tabling member constituency North Norfolk more like this
star this property tabling member printed
Norman Lamb more like this
unstar this property uin 7666 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-11-05more like thismore than 2019-11-05
star this property answer text <p>The Home Office has established a Digital, Data and Technology (DDaT) directorate Chief Digital, Data and Technology Officer, to enable the Home Office to keep citizens safe and the country secure through leading-edge digital, data and technology solutions.</p><p>HO DDaT works in partnership with the Department to build and run digital services and systems. It does this by ensuring reliable, responsive, secure technology and data; an improved technology experience for employees; fully accessible customer-centric digital services; and building for the future. It makes digital information, systems and services available to the public through gov.uk.</p><p>HO DDaT works closely with the Government Digital Service (GDS), which leads the digital function across government. Focus is on ‘digital maturity’ as opposed to “digitisation”.</p> more like this
star this property answering member constituency North West Hampshire more like this
star this property answering member printed Kit Malthouse more like this
star this property question first answered
less than 2019-11-05T17:56:30.917Zmore like thismore than 2019-11-05T17:56:30.917Z
star this property answering member
4495
unstar this property label Biography information for Kit Malthouse more like this
star this property tabling member
1439
star this property label Biography information for Norman Lamb more like this