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758311

	registered interest
	date	06/09/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps his Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9013
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>a) The Department is obliged to anticipate the communication needs of any customer who would otherwise be placed at substantial disadvantage and to put in place an alternative format of communication which will meet the customer’s needs. The Department is currently only able to provide general information on GOV.UK regarding its services. We are able to provide services in BSL when requested by our customers.</p><p> </p><p>b) DWP customers who have a specific communication barrier are able to use a variety of communication methods including home visits, phone calls and online services as well as written communications. Once we have established that a customer uses BSL as their principal form of communication with the Department, all future correspondence with that customer will be arranged in this form, without the need for repeated requests. Where necessary the department provides British Sign Language (BSL) interpreters or non-spoken language interpreters, using contracted providers for customers who are deaf, hard of hearing or speech impaired. Video relay service (VRS) is also being trialed through the call centres for Disability Living Allowance, Attendance Allowance and Access to Work, as well as by the Access to Work advisers in the Hearing Loss Team. VRS allows users to make BSL interpreted video calls via their tablet, smartphone, computer or laptop. A professional interpreter then relays the call in English to a member of DWP staff.</p><p> </p><p> </p><p><strong> </strong></p><p> </p><p> </p><p> </p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 15/09/2017 11:27:36 answering member 4008 label Biography information for Dame Caroline Dinenage
	tabling member	4061 label Biography information for Bill Esterson

759624

	registered interest
	date	12/09/2017
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Non-domestic Rates
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, when he plans to announce the results of the Government's review into business rates.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	10276
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>The Government concluded a fundamental review of business rates at Budget 2016 with a package of reductions worth almost £9bn over the next five years. As a next step the Government aims to revalue properties more frequently and to look more broadly at the way in which we address the perceived unfairness that companies that operate in bricks and mortar are effectively treated differently from companies that do not. The Government will provide an update in due course.</p><p> </p> answering member constituency Central Devon answering member printed Mel Stride question first answered 15/09/2017 13:57:00 answering member 3935 label Biography information for Mel Stride
	tabling member	4061 label Biography information for Bill Esterson

758303

	registered interest
	date	06/09/2017
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Department for Transport: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what steps his Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9011
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>The Department for Transport take account of the needs of all groups in developing its policies and delivering its services. The department aims to make all its information and correspondence accessible and responds positively to requests for information in different formats, including British Sign Language. We have a policy of fulfilling reasonable requests where costs are proportionate.</p><p> </p> answering member constituency South Holland and The Deepings answering member printed Mr John Hayes question first answered 15/09/2017 09:39:47 answering member 350 label Biography information for Sir John Hayes
	tabling member	4061 label Biography information for Bill Esterson

758276

	registered interest
	date	06/09/2017
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps his Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9010
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>The Ministry has several statutory obligations to provide interpretation and translation in criminal proceedings. This includes a contract for the provision of British Sign Language, which is made available wherever required across the Ministry, its executive agencies and arm length bodies, and other organisations in the justice sector who use the contracts.</p> answering member constituency Bracknell answering member printed Dr Phillip Lee question first answered 15/09/2017 13:11:13 answering member 3921 label Biography information for Dr Phillip Lee
	tabling member	4061 label Biography information for Bill Esterson

758112

	registered interest
	date	06/09/2017
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Department for Digital, Culture, Media and Sport: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what steps her Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9001
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>We endeavour to communicate in the best way for our audiences and aim to meet specific communication or access to information requirements as requested or when a specific need has been identified.</p> answering member constituency West Suffolk answering member printed Matt Hancock question first answered 15/09/2017 09:26:00 answering member 4070 label Biography information for Matt Hancock
	tabling member	4061 label Biography information for Bill Esterson

758121

	registered interest
	date	06/09/2017
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Ministry of Defence: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, what steps his Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9002
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>The Ministry of Defence engages the support of British Sign Language interpreters as required. Arrangements are made at a local level.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 15/09/2017 12:07:28 answering member 1487 label Biography information for Mr Tobias Ellwood
	tabling member	4061 label Biography information for Bill Esterson

758095

	registered interest
	date	06/09/2017
	answering body	Department for Communities and Local Government
	answering dept id	7
	answering dept short name	Communities and Local Government
	answering dept sort name	Communities and Local Government
	hansard heading	Department for Communities and Local Government: Sign Language
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Communities and Local Government, what steps his Department takes to provide (a) information on its services in British Sign Language (BSL) and (b) correspondence in BSL to people whose principal language is BSL.
	tabling member constituency	Sefton Central
	tabling member printed	Bill Esterson
	uin	9000
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>The Department currently offers the service for the public to request information and correspondence in British Sign Language (BSL), through our print supplier.</p> answering member constituency Nuneaton answering member printed Mr Marcus Jones question first answered 15/09/2017 12:59:44 answering member 4024 label Biography information for Mr Marcus Jones
	tabling member	4061 label Biography information for Bill Esterson