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1129769
star this property registered interest false more like this
star this property date less than 2019-06-04more like thismore than 2019-06-04
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Post Office Card Account more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will make it her policy to extend the use of Post Office card accounts beyond 2021. remove filter
star this property tabling member constituency Motherwell and Wishaw remove filter
star this property tabling member printed
Marion Fellows more like this
star this property uin 260047 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-10more like thismore than 2019-06-10
unstar this property answer text <p>The Post Office card account contract ends in November 2021. There are currently no plans to extend this contract.</p><p>The DWP has written to customers who use the Post Office card accounts to encourage them to receive payment into a mainstream account. This is part of our policy of reducing reliance on payment exception services and promoting financial inclusion through the use of mainstream accounts. Mainstream accounts offer more features and reduce the cost to the taxpayer. One of the key messages we highlight, is that 99% of banks’ personal accounts enable customers to withdraw cash, deposit cash and cheques, and make balance enquiries at a Post Office counter via its network of 11,600 branches.</p><p>For those claimants and pensioners who are unable to open a mainstream account, the DWP will implement an alternative payment service that allows users to obtain cash payments in their local area (including suburban and rural locations) before the end of the Post Office card account contract in November 2021.</p><p>All DWP letters provide a free telephone number where the customer can call to discuss their payment options further and change their method of payment over the telephone. A copy of these letters will be placed in the House of Commons Library.</p><p>As we approach the end of the Post Office card account contract, the DWP and POL will work together to issue joint guidance on Post Office card account user’s options, to transfer to other payments methods.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-06-10T14:30:01.967Zmore like thismore than 2019-06-10T14:30:01.967Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4440
star this property label Biography information for Marion Fellows more like this