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1131049
star this property registered interest false more like this
star this property date less than 2019-06-10more like thismore than 2019-06-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints submitted to his Department by (a) hon. Members and (b) people in each parliamentary constituency in each of the last five years. more like this
star this property tabling member constituency Ellesmere Port and Neston more like this
star this property tabling member printed
Justin Madders more like this
star this property uin 262405 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
star this property answer text <p>The information requested is not available in the format requested and doing so could only be provided at disproportionate cost.</p><p> </p><p>The Department has a two tier complaints process which considers formal complaints about our service and can be found on Gov.uk</p><p> </p><p>The Department does not collect data about the parliamentary constituency for complaints received from members of the public. Numbers of complaints can be found at</p><p>(<a href="https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions" target="_blank">https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions</a>)</p><p> </p><p>The number of complaints about DWP benefits from April 2018 to March 2019, where the Department’s management information indicated that there was an honourable Member interest, are as follows:</p><table><tbody><tr><td><p>Tier 1 (Resolution)</p></td><td><p>6,310</p></td></tr><tr><td><p>Tier 2 (Review)</p></td><td><p>51</p></td></tr></tbody></table><p> </p><p>These figures include complaints escalated across 2018/2019.</p><p> </p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T13:43:18.72Zmore like thismore than 2019-06-21T13:43:18.72Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4418
unstar this property label Biography information for Justin Madders more like this
1131245
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Repayments more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 19 June 2019 to Question 260559 on universal credit, what assessment she has made of the average length of time taken to repay in full advance payments made under universal credit. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 263065 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
star this property answer text <p>The Department encourages all Universal Credit claimants to actively consider how best to manage their personal budget, with additional advice and support available from work coaches and case managers. When an advance payment is appropriate, claimants decide what percentage of their expected monthly award to apply for and over what period to repay it, up to a maximum of 12 monthly instalments.</p><p> </p><p>Claimants have the ability to make the decision for themselves on the time period for repayment. Most claimants (around 85%) choose to repay their advance over a 12-month period, with others repaying in a shorter timeframe.</p><p> </p><p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that recovery arrangements are personalised and reasonable. From October 2019 we are reducing the maximum rate of deductions to 30 per cent and from October 2021 we are increasing the maximum recovery period for advances from 12 to 16 months.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-06-19T17:00:48.547Zmore like thismore than 2019-06-19T17:00:48.547Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property previous answer version
123347
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1131288
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much her Department has spent on advertising in the last 12 months; and what proportion of that spend was on advertising for universal credit. more like this
star this property tabling member constituency Stalybridge and Hyde more like this
star this property tabling member printed
Jonathan Reynolds more like this
star this property uin 263149 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
star this property answer text <p>We are the biggest Government Department providing support on a daily basis to around 22 million citizens. We have a responsibility to raise awareness of the benefits people may be entitled to and ensure they have the information they need when it comes to making a claim.</p><p> </p><p>The Department also has a responsibility to ensure claimants do not miss out on their full entitlements and to encourage people to make their claim as quickly as possible.</p><p> </p><p>We use advertising to communicate to our claimants. Total advertising spend across the Department in the 12 months from April 2018 to March 2019 was £17,351,663 of which the Universal Credit Opening Up Work campaign accounted for £4,600,209. We can commit to publishing an update 2019/20 advertising spend at the end of July.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-06-19T16:52:56.057Zmore like thismore than 2019-06-19T16:52:56.057Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
4119
unstar this property label Biography information for Jonathan Reynolds more like this
1131301
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of additional claims that will be made for pension credit following the limiting of free TV licences to people aged over 75 claiming that benefit. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 263077 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-25more like thismore than 2019-06-25
star this property answer text <p>The BBC made its announcement about future eligibility of free TV licences on Monday 10 June. It is too early for an assessment of the potential impact on additional Pension Credit claims to be made. Official statistics on the take-up of income related benefits, including pension credit at general Great Britain level can be found in the ‘Income-related benefits: estimates of take-up in 2016 to 2017’ publication. <a href="https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2016-to-2017" target="_blank">https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2016-to-2017</a></p><p>The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on <a href="https://gov.uk/" target="_blank">https://gov.uk/</a> , in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.</p><p>Potential customers can use the Pension Credit <a href="https://www.gov.uk/pension-credit-calculator" target="_blank">https://www.gov.uk/pension-credit-calculator</a> to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.</p><p>One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: <a href="https://www.gov.uk/government/publications/pension-credit-toolkit" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></p><p>The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.</p><p>Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.</p><p> </p><p><strong> </strong></p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-06-25T13:34:48.217Zmore like thismore than 2019-06-25T13:34:48.217Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
123349
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this
1131370
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of (a) increased data sharing with social landlords and (b) other enhancements of the Trusted Partner Status programme with housing associations. more like this
star this property tabling member constituency Walsall North more like this
star this property tabling member printed
Eddie Hughes more like this
star this property uin 263247 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
star this property answer text <p>The Department is continuing to consider how they can develop its Trusted Partner Status programme. This requires careful consideration and evaluation surrounding how we manage data security, whilst realising the advantages that data sharing with partner organisations brings to our claimants.</p><p> </p><p>We are working with a wide and diverse range of stakeholders to design any future processes.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-19T16:38:17.017Zmore like thismore than 2019-06-19T16:38:17.017Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4635
unstar this property label Biography information for Eddie Hughes more like this
1131388
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Empty Property more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will publish the name and location of the land and buildings owned by her Department that is (a) sitting empty and (b) in the process of being sold or disposed of; and if she will make a statement. more like this
star this property tabling member constituency Harrow West more like this
star this property tabling member printed
Gareth Thomas more like this
star this property uin 263036 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
star this property answer text <p>In 2017 the Office of Government Property published the Guide for the Disposal of Surplus Land, providing detailed guidance on how to plan for and execute land disposals.</p><p> </p><p>This guide mandates that departmental land holdings must be registered on the e-PIMs central record system. Land holdings deemed surplus are recorded on the Register of Surplus Land for at least 40 days for other government departments to express an interest.</p><p> </p><p>Homes England and Department for Education/LocatEd are given a higher allowance of 50 days to express an interest if the site could be developed for housing or a free school.</p><p> </p><p>After the 50-day period surplus land holdings are recorded <a href="https://www.gov.uk/find-government-property" target="_blank">here</a>.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-19T16:45:15.627Zmore like thismore than 2019-06-19T16:45:15.627Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
177
unstar this property label Biography information for Gareth Thomas more like this
1131637
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much her Department has spent on advertising the state pension age increase for women. more like this
star this property tabling member constituency Linlithgow and East Falkirk more like this
star this property tabling member printed
Martyn Day more like this
star this property uin 263828 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-20more like thismore than 2019-06-20
star this property answer text <p>The Department for Work and Pensions does not hold a detailed record of the cost of advertising changes to men and women’s State Pension age since the passage of the Pensions Act 1995. The Department has previously provided information to the House of Commons in a multitude of ways that clearly demonstrate the extensive steps the Department of Social Security and then the Department for Work and Pensions, took to communicate State Pension age changes at a significant cost to those departments.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-06-20T14:00:55.647Zmore like thismore than 2019-06-20T14:00:55.647Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4488
unstar this property label Biography information for Martyn Day more like this
1131672
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to provide additional payments for claimants of universal credit who previously received additional support through the Severe Disability Premium; and what steps her Department is taking to notify former Severe Disability Premium claimants of their entitlement to additional support. more like this
star this property tabling member constituency Carshalton and Wallington more like this
star this property tabling member printed
Tom Brake more like this
star this property uin 263658 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
star this property answer text <p>Since the introduction of The Universal Credit (Transitional Provisions) (SDP Gateway) Amendment Regulations 2019, which came into force on 16th January 2019, claimants who are entitled, or have been within the last month, to an award of an existing benefit that includes Severe Disability Premium (SDP) have not been required to move to Universal Credit; even if they have experienced a relevant change in their circumstances.</p><p> </p><p>The draft Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019, which are currently before Parliament, make provision for SDP transitional payments for those eligible claimants who have already moved to UC and for moving existing legacy claimants onto Universal Credit and implementing transitional protection.</p><p> </p><p>On Friday 3 May 2019, the High Court handed down a judgment in relation to Universal Credit and the SDP. The judgment quashed the SDP related parts of the draft Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019. The Department is pleased that the court recognises that it is for Ministers to determine the appropriate transitional arrangements for moving claimants on to Universal Credit, and we are currently considering the options open to us and will respond in due course.</p>
star this property answering member constituency North Swindon more like this
star this property answering member printed Justin Tomlinson more like this
star this property question first answered
less than 2019-06-21T13:37:00.647Zmore like thismore than 2019-06-21T13:37:00.647Z
unstar this property answering member
4105
star this property label Biography information for Justin Tomlinson more like this
star this property tabling member
151
unstar this property label Biography information for Tom Brake more like this
1131763
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Statistics more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, on how many occasions her Department has received representations from the UK Statistics Authority on her Department's presentation and use of statistics in each year since 2010. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 263734 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
star this property answer text <p>Details on the UK Statistics Authority’s interventions are published in the correspondence, publications, and issues log sections of their website since 2010. <a href="https://www.statisticsauthority.gov.uk/" target="_blank">https://www.statisticsauthority.gov.uk/</a></p><p> </p><p>The Authority’s Office for Statistics Regulation (OSR) also carry out regular assessments and systemic reviews, details of which can also be found on the Authority’s website. <a href="https://www.statisticsauthority.gov.uk/osr/" target="_blank">https://www.statisticsauthority.gov.uk/osr/</a></p><p> </p><p>In September 2018, the Authority published the first annual summary of its interventions for the financial year 2017/18. The report for 2018/19 will be published in the autumn. <a href="https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/" target="_blank">https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/</a></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:30:39.857Zmore like thismore than 2019-06-21T12:30:39.857Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1131838
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Funerals: Costs more like this
star this property house id 1 remove filter
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 7 May 2019 to Question 249851, what steps her Department takes to (a) make funerals accessible to everyone and (b) co-ordinate actions between the various bodies listed to ensure they are making funerals accessible to everyone. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 263674 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
star this property answer text <p>The Social Fund Funeral Expenses Payments provides a significant contribution towards funeral costs for claimants on qualifying benefits. It continues to meet the necessary costs of a cremation or burial and up to £700 towards other costs. In 2017-18 around 25,500 Funeral Expenses Payment awards were made. This amounted to £37.1 million of support for funeral costs. Interest-free Social Fund Budgeting Loans and Universal Credit Budgeting Advances are now also available to assist with funeral costs.</p><p> </p><p>The Department holds regular discussions with funeral providers and related organisations, including a Ministerial Roundtable on 18th June 2019 to discuss the Social Fund Funeral Expenses Payments scheme and listen to views for suggested future improvements.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:07:19.577Zmore like thismore than 2019-06-21T12:07:19.577Z
unstar this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this