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star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2019-07-22more like thismore than 2019-07-22
star this property date less than 2019-07-17more like thismore than 2019-07-17
star this property date tabled less than 2019-07-17more like thismore than 2019-07-17
star this property ddp created less than 2019-07-17T18:33:38.260Zmore like thismore than 2019-07-17T18:33:38.260Z
star this property answering body
Ministry of Justice more like this
star this property question status Tabled more like this
star this property answering dept id 54 remove filter
star this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property ddp modified
less than 2019-07-17T18:52:16.689Zmore like thismore than 2019-07-17T18:52:16.689Z
less than 2019-08-02T15:10:06.050Zmore like thismore than 2019-08-02T15:10:06.050Z
unstar this property hansard heading Probate more like this
star this property house id 1 more like this
star this property identifier 278567 more like this
star this property legislature
25259
star this property parliament number 57 more like this
star this property question first answered
remove filter
star this property question text To ask the Secretary of State for Justice, what the average time taken was to obtain grants of probate and letters of administration from probate registries across England and Wales in each month in 2018 and 2019. more like this
star this property session
2017/19 more like this
star this property session number 1 more like this
star this property tabling member constituency Dwyfor Meirionnydd more like this
star this property tabling member printed
Liz Saville Roberts more like this
star this property title House of Commons Tabled Parliamentary Question 2017/19 278567 more like this
star this property type
WrittenParliamentaryQuestion
star this property uin 278567 more like this
star this property version 1 more like this
star this property written parliamentary question type Ordinary more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property answer text <p>The recent, temporary increase in waiting times was caused by a combination of an increased volume of incoming work and the transition to a new case management system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with it. There were also some initial performance issues which have now been resolved.</p><p> </p><p>At the end of June 2019, 93% of users indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided.</p><p> </p><p>Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty’s Courts &amp; Tribunals Service (HMCTS) is increasing staffing levels and further improving the digital service to help reduce waiting times.</p><p> </p><p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p>
star this property question first answered
less than 2019-08-02T14:39:10.84Zmore like thismore than 2019-08-02T14:39:10.84Z
star this property creator
4521
star this property label Biography information for Liz Saville Roberts more like this
star this property publisher 25259
star this property tabling member
4521
unstar this property label Biography information for Liz Saville Roberts more like this