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1133560
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 remove filter
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many pieces of unstructured white mail have been directed to the Derby contact centre to deal with since the creation of the team established to retrieve all such correspondence; and how many items of that mail are still awaiting redirection to the correct department in that centre. more like this
star this property tabling member constituency Bethnal Green and Bow more like this
star this property tabling member printed
Rushanara Ali more like this
star this property uin 267244 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-25more like thismore than 2019-06-25
star this property answer text <p>Unstructured White Mail is post that is received but does not have a prescribed structure, such as handwritten letters or non DWP forms.</p><p> </p><p>There is no centre to deal specifically with unstructured white mail. There is, however, a team in Derby Contact Centre which receives mail that cannot be attributed to a specific customer or benefit stream and their role is to identify the customer details and benefit stream so that the mail can then be scanned into the relevant systems. The Department does not keep records of volume.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
remove filter
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4138
unstar this property label Biography information for Rushanara Ali more like this