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1179490

	registered interest
	date	21/02/2020
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what steps his Department is taking in response to the finding by the Office for Statistics Regulation published on 8 January 2020 that the National Rail Passenger Survey does not reflect passengers' experience of rail travel in the UK.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	19038
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>The Department welcomes the Office for Statistics Regulation report and will work with Transport Focus to help it meet the recommendations set out in the report.</p><p> </p><p>Transport Focus has published its plan to address the OSR recommendations, available here: <a href="https://www.transportfocus.org.uk/research-publications/publications/action-plan-for-nrps/" target="_blank">https://www.transportfocus.org.uk/research-publications/publications/action-plan-for-nrps/</a></p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris grouped question UIN 19039 19042 question first answered 02/03/2020 17:43:36 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1179492

	registered interest
	date	21/02/2020
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, for what reasons some train operating companies are provided with the results of the National Rail Passenger Survey three weeks in advance.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	19040
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>As set out in the Code of Practice for Statistics, a small number of individuals can be given access to official statistics before their public release; these are limited to those involved in the production of the statistics and the preparation of the release, and for quality assurance purposes.</p> answering member constituency Daventry answering member printed Chris Heaton-Harris question first answered 02/03/2020 17:36:12 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1179493

	registered interest
	date	21/02/2020
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, for what reasons his Department has not implemented the proposal by Transport Focus for continuous rail passenger interviewing.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	19041
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>Whilst Transport Focus provided the Department with a proposal for a move to continuous National Rail Passenger Survey (NRPS) fieldwork in 2017, the costs of the options provided were prohibitive at that time.</p><p> </p><p>The rail industry does not rely solely on the NRPS and since 2017, the Department has been working with industry to develop a wider range of evidence to understand and improve rail performance, including more continuous measurement of passenger views and experience.</p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris question first answered 02/03/2020 17:37:54 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1179495

	registered interest
	date	21/02/2020
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, if he will take steps to ensure that the National Rail Passenger Survey collects data on passenger support for the presence of on-train and station staff.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	19043
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>The National Rail Passenger Survey (NRPS) collects information on passenger satisfaction with rail services, including satisfaction with various aspects of the service currently delivered by staff. The NRPS would not be the appropriate survey to ask about support for the presence of staff given it is focussed on specific journeys, rather than general attitudes to rail. However, this is an important area, and Transport Focus has itself carried out other research on this topic, for example, <a href="https://www.transportfocus.org.uk/research-publications/publications/passenger-attitudes-towards-rail-staff/" target="_blank">https://www.transportfocus.org.uk/research-publications/publications/passenger-attitudes-towards-rail-staff/</a>.</p><p> </p><p>The NRPS collects data on the experiences of disabled rail passengers via a special module of questions every Autumn wave. This data is available to view and download from the Transport Focus data hub on the Transport Focus website. My Rt Hon Friend the Secretary of State has been clear that he wants the railways to lead the way on accessible travel.</p><p> </p><p>The NRPS doesn’t collect data on any rail non-users (people who do not currently travel by rail). The Department, however, is exploring the option of collecting experience and satisfaction data on rail non-users, including disabled rail non-users, as part of its wider programme of research on passenger experience.</p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris grouped question UIN 19044 question first answered 02/03/2020 17:40:18 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1179496

	registered interest
	date	21/02/2020
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, if he will take steps to ensure that the National Rail Passenger Survey includes questions on the accessibility of railways for disabled people that (a) travel by rail and (b) do not currently travel by rail.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	19044
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>The National Rail Passenger Survey (NRPS) collects information on passenger satisfaction with rail services, including satisfaction with various aspects of the service currently delivered by staff. The NRPS would not be the appropriate survey to ask about support for the presence of staff given it is focussed on specific journeys, rather than general attitudes to rail. However, this is an important area, and Transport Focus has itself carried out other research on this topic, for example, <a href="https://www.transportfocus.org.uk/research-publications/publications/passenger-attitudes-towards-rail-staff/" target="_blank">https://www.transportfocus.org.uk/research-publications/publications/passenger-attitudes-towards-rail-staff/</a>.</p><p> </p><p>The NRPS collects data on the experiences of disabled rail passengers via a special module of questions every Autumn wave. This data is available to view and download from the Transport Focus data hub on the Transport Focus website. My Rt Hon Friend the Secretary of State has been clear that he wants the railways to lead the way on accessible travel.</p><p> </p><p>The NRPS doesn’t collect data on any rail non-users (people who do not currently travel by rail). The Department, however, is exploring the option of collecting experience and satisfaction data on rail non-users, including disabled rail non-users, as part of its wider programme of research on passenger experience.</p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris grouped question UIN 19043 question first answered 02/03/2020 17:40:18 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1139858

	registered interest
	date	17/07/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, pursuant to the Answer of 15 July 2019 to Question 275643 on Railways: Surveys, what the (a) start and (b) end time was the gathering of information to prepare the National Rail Travel Survey December 2010.
	tabling member constituency	Chesham and Amersham
	tabling member printed	Dame Cheryl Gillan
	uin	278330
	answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>The National Rail Travel Survey (NRTS) dataset is comprised of two principal components. The London Area Transport Survey (LATS) was conducted in 2000 and 2001 and covered London and South-East regions. A second wave covering the rest of Great Britain was undertaken during 2004 and 2005. Through both of these components, every national rail station in Great Britain was included in the survey.</p><p> </p><p>Full details of the National Rail Travel Survey methodology can be found in the overview report available on the Department’s website at this address:</p><p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/73094/national-rail-travel-survey-overview-report.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/73094/national-rail-travel-survey-overview-report.pdf</a></p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 22/07/2019 14:49:02 answering member 3996 label Biography information for Andrew Jones
	tabling member	18 label Biography information for Dame Cheryl Gillan

1139305

	registered interest
	date	16/07/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, pursuant to the Answer of 15 July 2019 to Question 275643 on Railways: Surveys, what estimate his Department has made of the cost to the public purse of updating the National Rail travel survey.
	tabling member constituency	Chesham and Amersham
	tabling member printed	Dame Cheryl Gillan
	uin	277594
	answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>The Department is currently considering updating the National Rail Travel Survey. Prior to making a final decision on proceeding we are about to embark on a formal supplier market engagement process through a DfT framework. Making our budget estimate public at this time could prejudice the Department’s ability to achieve value for money, so we are not able to share the estimate at present.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 22/07/2019 14:43:27 answering member 3996 label Biography information for Andrew Jones
	tabling member	18 label Biography information for Dame Cheryl Gillan

1139306

	registered interest
	date	16/07/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, pursuant to the Answer of 15 July 2019 to Question 275643 on Railways: Surveys, if he publish the titles of the working documents his Department has developed that are based on information from National Rail Travel Survey December 2010.
	tabling member constituency	Chesham and Amersham
	tabling member printed	Dame Cheryl Gillan
	uin	277595
	answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>The National Rail Travel Survey (NRTS) data were collected between 2000 and 2004/05. An overview report, most recently updated in 2010, is available on the Department’s website at this address:<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/73094/national-rail-travel-survey-overview-report.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/73094/national-rail-travel-survey-overview-report.pdf</a>.</p><p> </p><p>This report is the only document which the Department has developed based on information from the NRTS.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 23/07/2019 14:41:22 answering member 3996 label Biography information for Andrew Jones
	tabling member	18 label Biography information for Dame Cheryl Gillan

1138155

	registered interest
	date	10/07/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Surveys
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, when his Department will update the National Rail Travel Overview Survey Report.
	tabling member constituency	Chesham and Amersham
	tabling member printed	Dame Cheryl Gillan
	uin	275643
	answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>The Department is currently considering updating the National Rail Travel Survey, and will reach a decision in due course.</p><p> </p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 15/07/2019 11:03:15 answering member 3996 label Biography information for Andrew Jones
	tabling member	18 label Biography information for Dame Cheryl Gillan