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<p>When trains are terminated before they reach their advertised destination, for
contractual purposes, this is considered to be a part or full cancellation depending
on how much of the planned journey is completed. If performance falls short of an
operator’s contractual obligations, the Department can require them to incur expenditure
to improve. Whilst terminating trains early clearly impacts passengers, train operating
companies say it is sometimes necessary to prevent more significant delays or potential
further cancellations for a larger number of passengers, or if calling at a specific
station would be unsafe or the line is blocked.</p>
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