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431585

	registered interest
	date	23/11/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Welfare Tax Credits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, if he will make representations to Concentrix on introducing a liaison unit for hon. Members to raise constituents' tax credit cases.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	17151
	answer	answer is ministerial correction date of answer 01/12/2015 answer text <p>Concentrix are not introducing a liaison unit for hon. Members as HM Revenue and Customs has three areas allocated to deal with representations from hon. Members relating to their constituents’ concerns: a dedicated MP hotline for tax credits, an MP complaints team that deals with tax credit complaints, and a Ministerial correspondence team.</p><br /> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 01/12/2015 16:31:25 answering member 1529 label Biography information for Mr David Gauke
	tabling member	4443 label Biography information for Carol Monaghan

431597

	registered interest
	date	23/11/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Welfare Tax Credits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, how many tax credit claims have been stopped as a result of checks by Concentrix since they took on the contract; and how many such claims were restored upon appeal.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	17279
	answer	answer is ministerial correction date of answer 01/12/2015 answer text <p>The information is not readily available and could only be obtained at disproportionate cost.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 01/12/2015 16:33:58 answering member 1529 label Biography information for Mr David Gauke
	tabling member	4443 label Biography information for Carol Monaghan

431609

	registered interest
	date	23/11/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Welfare Tax Credits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, whether HM Revenue and Customs (HMRC) undertakes monitoring or verification of the decisions of Concentrix in terminating tax credit payments to claimants; what mechanisms are in place to allow Concentrix to report back to HMRC on actions taken in individual cases; and whether those mechanisms have been used.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	17351
	answer	answer is ministerial correction date of answer 01/12/2015 answer text <p>I can confirm that HM Revenue and Customs closely monitors and verifies the decisions of Concentrix.</p><br /><p>Full details can be found in the Contract, which is available to view here: <a href="https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7</a></p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 01/12/2015 16:33:12 answering member 1529 label Biography information for Mr David Gauke
	tabling member	4443 label Biography information for Carol Monaghan

436160

	registered interest
	date	08/12/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Science: Finance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, whether he plans to ring-fence the capital and resource elements of the science budget settlement announced in the Spending Review and Autumn Statement 2015.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	19182
	answer	answer is ministerial correction date of answer 16/12/2015 answer text <p>Total science resource spending of £4.7 billion will be protected in real terms for the rest of the Parliament.</p><br /><p>Government has also made a long term science capital commitment of £6.9 billion between 2015-2021 to support the UK’s world-class research base.</p><br /> answering member constituency Chelsea and Fulham answering member printed Greg Hands question first answered 16/12/2015 17:35:14 answering member 1526 label Biography information for Greg Hands
	tabling member	4443 label Biography information for Carol Monaghan

57904

	registered interest
	date	04/06/2014
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Debts: Advisory Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, what assessment he has made of the provision of debt advice for carers in a) Glasgow North West, b) Glasgow, c) Scotland and d) the UK.
	tabling member constituency	Glasgow North West
	tabling member printed	John Robertson
	uin	198898
	answer	answer is ministerial correction date of answer 11/06/2014 answer text <p>The Money Advice Service (MAS) is responsible for the coordination of debt advice funding across the UK and has a statutory duty to improve the quality, consistency and availability of debt advice. In 2013/14 MAS funded 163,000 debt advice sessions in England and Wales. MAS also co-funds debt advice in Scotland in partnership with the Scottish Government, which in the last financial year led to more than 11,000 people receiving advice.</p><p> </p><p>MAS research shows that 4% of the clients of its funded services are carers. Research also suggests that advice over the phone can be particularly useful for carers and MAS has expanded its funded services to enable them to provide advice in this way. Carers are also able to access free debt advice over the phone from National Debtline and StepChange Debt Charity.</p><p> </p><p>In Glasgow, there are two targeted projects which meet carers'specific needs. These are:</p><p> </p><p>· Yorkhill Families Money and Debt Advice Support Project: Yorkhill hospital and Glasgow Central Citizens Advice Bureau together provide advice to families who are financially vulnerable because of their children's long-term health condition; and</p><p> </p><p>· Glasgow Association for Mental Health Money and Debt Project, which provides free face-to-face advice debt advice to people with mental health problems across Glasgow and their carers.</p><p> </p><p> </p><p> </p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom question first answered 11/06/2014 15:27:52 answering member 4117 label Biography information for Andrea Leadsom
	tabling member	605 label Biography information for John Robertson

57905

	registered interest
	date	04/06/2014
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Revenue and Customs: Disclosure of Information
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, if he will publish the minutes of the meetings of the HM Revenue and Customs' Board and associated sub-committees for a) 2013 and b) 2014.
	tabling member constituency	Glasgow North West
	tabling member printed	John Robertson
	uin	198899
	answer	answer is ministerial correction date of answer 11/06/2014 answer text <p>It is HMRC's policy to publish Board and Executive Committee minutes annually. The HMRC website is due to be updated with these in the next month. HMRC's Annual Report contains a summary of the key areas of work for each sub-Committee over the previous year.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 11/06/2014 15:56:19 answering member 1529 label Biography information for Mr David Gauke
	tabling member	605 label Biography information for John Robertson

57906

	registered interest
	date	04/06/2014
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Revenue and Customs
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, what issues the HM Revenue and Customs' Scrutiny Committee has addressed since its establishment in 2013.
	tabling member constituency	Glasgow North West
	tabling member printed	John Robertson
	uin	198900
	answer	answer is ministerial correction date of answer 11/06/2014 answer text <p>The remit of the Scrutiny Committee is to advise the Board and Principal Accounting Officer on issues referred by the Board for in-depth review, challenge or assurance. Since its establishment in 2013, the Committee has reviewed the departmental security strategy as well as the department's complaints handling processes.</p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 11/06/2014 15:57:19 answering member 1529 label Biography information for Mr David Gauke
	tabling member	605 label Biography information for John Robertson

1135483

	registered interest
	date	28/06/2019
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Life Insurance: Mental Illness
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of access to life insurance for people with mental health problems.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	270750
	answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>The Government is determined that all insurers should treat customers fairly and firms are required to do so under the Financial Conduct Authority’s (FCA) rules. The FCA has placed access and vulnerability at the core of the its Mission and Business Plan, and plans to consult on guidance for firms on the treatment of vulnerable consumers, including those with mental health conditions, in Summer 2019.</p> answering member constituency Salisbury answering member printed John Glen question first answered 08/07/2019 12:08:40 answering member 4051 label Biography information for John Glen
	tabling member	4443 label Biography information for Carol Monaghan

1177993

	registered interest
	date	12/02/2020
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Treasury Select Committee: Select Committee Reports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, when he plans to respond to the Third Report of the Treasury Committee, Session 2019, published on 1 November 2019.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	1243
	answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The government responded to the report on 5<sup>th</sup> February 2020 and the Committee will publish our response in the usual way in due course.</p><p> </p> answering member constituency Salisbury answering member printed John Glen question first answered 24/02/2020 13:34:24 answering member 4051 label Biography information for John Glen
	tabling member	4443 label Biography information for Carol Monaghan

1177994

	registered interest
	date	12/02/2020
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Electronic Funds Transfer: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what assessment he has made of the potential merits of bringing forward legislative proposals to place the Contingent Reimbursement Model Code for Authorised Push Payment on a statutory footing.
	tabling member constituency	Glasgow North West
	tabling member printed	Carol Monaghan
	uin	1244
	answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>In March 2018, the Payment Systems Regulator (PSR) established a steering group of financial institutions and consumer representatives to develop a voluntary code of good practice to help protect consumers against authorized push payment (APP) scams.</p><p> </p><p>At the end of February 2019, the steering group published the Contingent Reimbursement Model Code for Authorised Push Payments (the Code), which sets out the agreed principles for greater protection of consumers and the circumstances in which they will be reimbursed, making a significant step in delivering improved protections for consumers. The Code became effective on 28 May 2019 and customers of those payment service providers that are signatories (which includes all of the 6 largest banks and building societies) are protected under the Code from this date.</p><p> </p><p>The Code is still in its infancy and the Government believes it should be given time to embed and take full effect before its effectiveness can properly be assessed. The Lending Standards Board (LSB), which is responsible for the Code, has committed to a first annual review of its operation in Summer 2020 and will shortly publish more information about its planned approach, including its intention to consult widely with consumer representatives and the industry. The Government looks forward to reviewing these findings when they become available.</p> answering member constituency Salisbury answering member printed John Glen question first answered 24/02/2020 13:18:09 answering member 4051 label Biography information for John Glen
	tabling member	4443 label Biography information for Carol Monaghan