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417025
star this property registered interest false more like this
star this property date less than 2015-09-07more like thismore than 2015-09-07
star this property answering body
HM Treasury more like this
star this property answering dept id 14 remove filter
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Public Expenditure more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty’s Government whether decisions on the next Comprehensive Spending Review will be taken before the outcome of the next Strategic Defence and Security Review. more like this
star this property tabling member printed
Lord West of Spithead more like this
star this property uin HL1945 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2015-09-21more like thismore than 2015-09-21
unstar this property answer text <p>The Spending Review will be published on 25<sup>th</sup> November, and work is currently underway on the National Security Strategy and Strategic Defence and Security Review (SDSR) which we expect to publish before the end of the year. These reviews will be closely aligned, recognising that economic security and national security are two sides of the same coin.</p><p> </p><p> </p><p> </p><p>At the Summer Budget, the Government committed to increased spending on defence and security, and to meet the properly measured NATO pledge to spend 2 per cent of GDP on defence every year of this decade. The allocation of a Joint Security Fund of up to an additional £1.5 billion per year by 2020/21, available to the Armed Forces and Security and Intelligence agencies, will also be based on the conclusions of the SDSR.</p><p> </p><p> </p><p> </p> more like this
star this property answering member printed Lord Bridges of Headley more like this
star this property question first answered
less than 2015-09-21T15:53:26.637Zmore like thisremove minimum value filter
star this property question first ministerially corrected
less than 2015-09-22T14:57:30.78Zmore like thismore than 2015-09-22T14:57:30.78Z
unstar this property answering member
4535
star this property label Biography information for Lord Bridges of Headley more like this
star this property previous answer version
22475
star this property answering member printed Lord Bridges remove filter
star this property answering member 3524
star this property tabling member
3834
unstar this property label Biography information for Lord West of Spithead more like this
417094
star this property registered interest false more like this
star this property date less than 2015-09-07more like thismore than 2015-09-07
star this property answering body
HM Treasury more like this
star this property answering dept id 14 remove filter
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property hansard heading Revenue and Customs: Telephone Services more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty’s Government, further to the Written Answer by Lord O’Neill of Gatley on 30 July (HL1654), whether HM Revenue and Customs has target times by which members of the public can reasonably expect to get through on the telephone and speak to an official; and by what percentage extent there has been a change over the past three years in the number of telephone calls from the public seeking information or assistance from that Department. more like this
star this property tabling member printed
Lord Quirk more like this
star this property uin HL2014 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2015-09-21more like thismore than 2015-09-21
unstar this property answer text <p>As stated in an earlier response (HL897), HM Revenue and Customs (HMRC) publishes its performance data quarterly on the gov.uk website.</p><p> </p><p> </p><p> </p><p>HMRC handles 50 million calls a year from customers. It aims to answer 80 per cent of all calls and accepts that it is not currently delivering on that aspiration. HMRC published a press release on 25 June in which it apologised for the poor service, acknowledged that some customers were struggling to get through on the telephone and outlined a number of initiatives it is putting in place to improve performance.</p><p> </p><p> </p><p> </p> more like this
star this property answering member printed Lord Bridges of Headley more like this
star this property question first answered
less than 2015-09-21T15:54:07.557Zmore like thismore than 2015-09-21T15:54:07.557Z
star this property question first ministerially corrected
less than 2015-09-22T14:57:41.89Zmore like thismore than 2015-09-22T14:57:41.89Z
unstar this property answering member
4535
star this property label Biography information for Lord Bridges of Headley more like this
star this property previous answer version
22479
star this property answering member printed Lord Bridges remove filter
star this property answering member 3524
star this property tabling member
3254
unstar this property label Biography information for Lord Quirk more like this