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<p>The Government takes all fraud extremely seriously and recognises the harm that
authorised push payment scams can cause. The Government has created the Joint Fraud
Taskforce, which brings together government, the banks and law enforcement to develop
a collective response to fraud. The objectives of the Taskforce are to protect the
public and businesses from fraud, reduce the impact of fraud on victims, and increase
the disruption and prosecution of fraudsters.</p><p> </p><p>Furthermore, the government
has established the Payment Systems Regulator (PSR) with a statutory objective to
ensure that the UK’s payment systems work in the interests of their users. The PSR
has convened an Authorised Push Payment (APP) Scams Steering Group, made up of an
equal number of both industry and consumer group representatives. On 28 September
2018 this steering group published a draft voluntary code which sets out the circumstances
in which payment services providers (e.g. banks) would be responsible for reimbursing
APP fraud victims who have acted appropriately. This draft voluntary code is an important
step forwards towards better and more consistent protection for consumers and standards
for industry.</p><p> </p>
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