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answering dept id	14
ddp modified	2019-07-11T16:47:34.314Z

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1138430

human indexable

published

registered interest

answer date

16/07/2019

date

11/07/2019

date tabled

11/07/2019

ddp created

11/07/2019 16:41:20

answering body

Treasury

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Treasury

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Treasury

ddp modified

11/07/2019 16:47:34
16/07/2019 11:06:03

hansard heading

Financial Services: Older People and Vulnerable Adults

house id

identifier

276249

legislature

25259

parliament number

question first answered

16/07/2019 10:34:10

question text

To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure that banking services are accessible to (a) elderly customers, (b) vulnerable customers and (c) customers without internet access.

session

2017/19

session number

tabling member constituency

Hove

tabling member printed

Peter Kyle

title

House of Commons Tabled Parliamentary Question 2017/19 276249

type

WrittenParliamentaryQuestion

uin

276249

version

written parliamentary question type

NamedDay

answer

answer text

<p>The Government believes that everyone, wherever they live and especially the most vulnerable, should have access to essential banking services. Since 2017, the Post Office has had an agreement with the main high street banks, which enables 99% of personal banking customers and 95% of SME banking customers to carry out their everyday banking at any one of their 11,500 branches across the UK. The Government has invested over £2bn in the Post Office since 2010 to protect and maintain the network.</p><p>The Government also believes that having a bank account is key to enabling people to manage their money on a day-to-day basis effectively, securely and confidently. The nine largest personal current account providers in the UK must offer basic bank accounts to customers who do not have a bank account or who are not eligible for a bank's standard current account.</p>

question first answered

16/07/2019 10:34:10

answering member

4051

	label	Biography information for John Glen

creator

4505

	label	Biography information for Peter Kyle

publisher

25259

tabling member

4505

	label	Biography information for Peter Kyle