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1140592
unstar this property registered interest false more like this
star this property date less than 2019-07-19more like thismore than 2019-07-19
star this property answering body
Treasury more like this
star this property answering dept id 14 remove filter
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Revenue and Customs: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what the (a) longest and (b) average response time was to answer an HMRC helpline; and how many complaints about telephone response times to those helplines have been made in the last six months for which figures are available. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden remove filter
star this property uin 279394 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-24more like thismore than 2019-07-24
star this property answer text <p>HMRC measure their telephony performance through average speed to answer and the percentage of customers needing to wait over 10 minutes.</p><p>In 2018-19, for customers who needed to speak to an adviser after going through the automated telephone system, HMRC’s average speed of answer was narrowly outside the five minute target at 5:14 mins. 19.7% of customers waited longer than ten minutes to be connected to an adviser, which is outside HMRC’s 15% target.</p><p>HMRC do not record complaints data broken down to this level of detail so the information requested is not readily available and could be provided only at disproportionate cost.</p> more like this
star this property answering member constituency Hereford and South Herefordshire remove filter
star this property answering member printed Jesse Norman more like this
star this property question first answered
less than 2019-07-24T07:14:23.973Zmore like thismore than 2019-07-24T07:14:23.973Z
star this property answering member
3991
star this property label Biography information for Jesse Norman more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this
1132293
unstar this property registered interest false more like this
star this property date less than 2019-06-14more like thismore than 2019-06-14
star this property answering body
Treasury more like this
star this property answering dept id 14 remove filter
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Income Tax: South Wales more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, how many tax payers for each rate of income tax there are in (a) Newport East constituency, (b) Newport West constituency, (c) Monmouth constituency, (d) Newport Local Authority and (e) Monmouthshire Local Authority. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden remove filter
star this property uin 264745 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
star this property answer text <p>Estimates of the number of tax paying individuals in the areas requested and by marginal tax rate are provided in the following table.</p><p> </p><p><strong>Numbers of taxpayers (thousands) in tax year 2016-17,</strong></p><p><strong>by marginal tax rate,</strong></p><p><strong>for selected Parliamentary Constituencies and Local Authorities</strong></p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p>Savers Rate</p></td><td><p>Basic Rate</p></td><td><p>Higher Rate</p></td><td><p>Additional Rate</p></td><td><p>Total</p></td></tr><tr><td colspan="6"><p> </p></td></tr><tr><td colspan="6"><p>Parliamentary Constituency</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Monmouth</p></td><td><p>..</p></td><td><p>39</p></td><td><p>8</p></td><td><p>..</p></td><td><p>49</p></td></tr><tr><td><p>Newport East</p></td><td><p>..</p></td><td><p>29</p></td><td><p>3</p></td><td><p>..</p></td><td><p>32</p></td></tr><tr><td><p>Newport West</p></td><td><p>..</p></td><td><p>34</p></td><td><p>5</p></td><td><p>..</p></td><td><p>40</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td colspan="6"><p>Local Authority</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Monmouthshire</p></td><td><p>..</p></td><td><p>40</p></td><td><p>8</p></td><td><p>..</p></td><td><p>49</p></td></tr><tr><td><p>Newport</p></td><td><p>..</p></td><td><p>57</p></td><td><p>7</p></td><td><p>..</p></td><td><p>65</p></td></tr></tbody></table><p><strong> </strong></p><p>Source: Survey of Personal Incomes, 2016-17</p><p> </p><p><strong>Notes on the table</strong></p><p>1 Figures have been rounded to the nearest thousand.</p><p>2 The 2016-17 tax year is the latest year for which these figures are available.</p><p>3 Monmouth, Newport East and Newport West are shown at Parliamentary Constituency level; Monmouthshire and Newport are shown at Local Authority level.</p><p>4 An individual’s marginal tax rate is the proportion of an extra pound of income that would be paid in Income Tax, which depends on their total taxable income and its composition.</p><p>5 The Survey of Personal Incomes (SPI) is based on a sample of taxpayers. Values in the table based on particularly small numbers of taxpayers have been suppressed, to protect the confidentiality of individuals’ information.</p><p>6 Symbols used in the table:</p><p>.. Suppressed</p><p>- Negligible</p><p>. Not applicable</p><p>7 As is the case with the published Personal Incomes Statistics, these figures are statistical estimates and will be subject to sampling variation. For further information, please see the Personal Incomes Statistics release (Annex B), at the link below.</p><p><a href="https://www.gov.uk/government/collections/personal-incomes-statistics" target="_blank">https://www.gov.uk/government/collections/personal-incomes-statistics</a></p><p> </p>
star this property answering member constituency Hereford and South Herefordshire remove filter
star this property answering member printed Jesse Norman more like this
star this property question first answered
less than 2019-06-19T15:15:32.34Zmore like thismore than 2019-06-19T15:15:32.34Z
star this property answering member
3991
star this property label Biography information for Jesse Norman more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this